Garden Spring Center

Pros

• The staff worked together as a team and helped the patient improve.
• The administrators at Garden Spring Center were helpful and supportive.
• Some staff members at Garden Springs provided wonderful care to the residents.
• The facility focused on helping the patient recover and provided aftercare support.
• Staff members at Garden Spring Center were friendly and responsive in their interactions with patients.
• The conflict resolution skills of the staff at Garden Spring Center were above average and they were willing to negotiate with residents' needs.

Cons

• The staff never came back to check on the patient after giving an Albuterol treatment, forcing the family member to turn off the nebulizer machine and clean the patient's face themselves.
• Management at the facility only cares about money and refuses to acknowledge the patient's insurance coverage, making it difficult for the family to bring him home.
• Patients in the facility are seen screaming and sleeping in hallways, and requests for a nebulizer treatment have been ignored multiple times.
• The aunt residing in Garden Springs Center receives poor care, with long delays in diaper changes and a foul smell in her room.
• The administrators at Garden Spring Center are rude and lack compassion, prioritizing money over patient well-being.
• The conditions of residents at Garden Spring Center are sad, leaving visitors feeling oppressed and discouraged from placing loved ones permanently in a nursing home.
• Family members were ignored by staff, who provided limited activities and inadequate rehabilitation for residents. Food was unhealthy and proper assistance with eating was not provided.
• Staff members were not responsive to call bells and would walk past patients without addressing their needs or concerns.
• Communication between doctors and patients was minimal, with only brief visits lasting around five minutes.
• Staff members at Garden Spring Center frequently use profanity while walking through hallways, displaying unprofessional behavior.

Review

Garden Springs Center, a nursing home facility, has garnered mixed reviews from family members and patients alike. While some individuals have had positive experiences with the staff and care provided, others have expressed serious concerns regarding the quality of treatment and lack of attention given to patients.

One reviewer recounts an incident where their father was left unattended after receiving an Albuterol treatment. They had to turn off the nebulizer machine themselves as it became hot, and clean their father's face and neck because the nurse never returned. This lack of follow-up care led them to question the priorities of the management, suggesting that they only cared about money rather than the well-being of their patients.

Furthermore, there seems to be a persistent issue with insurance coverage at Garden Springs Center. Despite having Medicare Plan A and B, one family claims that management argued their father had no insurance in an attempt to obtain more money. The family had to call Medicare themselves to confirm his coverage. Additionally, they express frustration at the facility's attempts to secure a Medicaid grant, which they argue their father does not qualify for due to his income exceeding the guidelines. Despite wanting to bring their father home, they claim that the facility is refusing to release him.

The conditions within Garden Springs Center also raise concerns for many reviewers. Some mention patients screaming and sleeping in hallways as they walk through, while others describe a strong smell throughout the facility that made them worry about contracting pneumonia or other illnesses during their visits.

One review highlights alleged neglectful behavior towards a resident who requires assistance with personal needs such as walking and toileting. The patient claimed that nurses would encourage them to use their diaper instead of assisting them promptly when needed. This situation was witnessed by another family member during a visit who found it unacceptable that nurses were not available when necessary.

While some reviewers do speak positively of certain staff members or mention improvements in their loved ones' conditions during their stay, overall, the negative experiences seem to outweigh the positive ones. Complaints range from poor quality of food served to patients, lack of activities and rehabilitation opportunities, to a general lack of compassion from the directors who run the facility.

In conclusion, Garden Springs Center has received mixed reviews regarding its care and treatment of patients. While some individuals have had positive experiences with staff members and noticed improvements in their loved ones' conditions, others have expressed various concerns regarding neglectful behavior, lack of attention, and poor living conditions within the facility. The repeated issues surrounding insurance coverage and management's focus on financial gain further contribute to a negative perception of Garden Springs Center.

Located in Willow Grove, Pennsylvania, this area offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians' offices nearby such as AMS Cardiology and Kressly Pediatrics, residents have easy access to quality healthcare. The proximity of Abington Memorial Hospital and Holy Redeemer Hospital ensures that medical emergencies can be promptly addressed. In terms of dining options, residents can enjoy a range of restaurants including Chick-Fil-A and Philomena Santucci's Square Pizza. Pharmacies like CVS and Walgreens are conveniently located for medication needs. For leisure activities, parks like Homestead Park and Windlestrae Park provide opportunities for outdoor recreation. Public transportation options such as SEPTA train stations are easily accessible for those who prefer not to drive. Additionally, places of worship like Neshaminy Warwick Presbyterian Church offer spiritual support within the community. Overall, this area in Willow Grove provides a well-rounded environment suitable for senior living with its healthcare facilities, dining options, recreational spaces, and transportation convenience.

Physicians

• AMS Cardiology (1.2 miles)
• Hatboro Medical Associates (2 miles)
• Schwarz Dermatology (6.7 miles)
• Kressly Pediatrics (6.7 miles)
• Stoltz and Hahn Family Practice (6.8 miles)
• Central Bucks Family Practice (7.1 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (8.4 miles)

Restaurants

• Chick-Fil-A (1.4 miles)
• Red Stallion (2.8 miles)
• Taco Bell (3.3 miles)
• Debbie's Place (3.4 miles)
• Philomena Santucci's Square Pizza (3.5 miles)
• Mike's York Street Bar & Grill (3.5 miles)
• Brick & Barrel (3.5 miles)

Pharmacies

• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Eric's Rx Shoppe (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (5 miles)

Hospitals

• Abington Memorial Hospital (2.6 miles)
• Abington Hospital, Widener Building (2.7 miles)
• Holy Redeemer Hospital (3.9 miles)
• Fox Chase Cancer Center (6.2 miles)
• Chestnut Hill Emergency Room (7.2 miles)
• Albert Einstein Employee Health Center (8.3 miles)
• Jefferson Torresdale Hospital (9.5 miles)

Transportation

• Septa Warminster Train Stn (3.1 miles)
• SEPTA Jenkintown-Wyncote Station (4.6 miles)
• Ambler Station (5.4 miles)
• Stenton Station (7.4 miles)
• Septa Wayne Junction Station (9.5 miles)

Parks

• Homested Park (3.3 miles)
• Champion Park Playground (6.1 miles)
• Windlestrae Park (7.3 miles)
• Stony Creek Sports Park (9.5 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (5 miles)
• Backyard Beans Coffee (5.4 miles)

Theaters

• Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (4.2 miles)
• AMC 309 Cinema 9 (6.5 miles)
• AMC Plymouth Meeting Mall 12 (8.8 miles)
• AMC Neshaminy 24 (8.9 miles)

Places of Worship

• Neshaminy Warwick Presbyterian Church (5.4 miles)
• New Beginnings Church (6.9 miles)
• Mary Mother of the Redeemer (8.4 miles)