Manorcare Health Services-Williamsport North

Pros

• The staff at ManorCare is knowledgeable, friendly, and helpful.
• Residents appreciate the excellent therapy services provided at the facility.
• The building is reported to be very clean, contributing to a pleasant living environment.
• There are various activities available for residents, including devotions, movies, and sing-alongs.
• Some family members observed that staff were good with their loved ones during their initial adjustment period.

Cons

• The facility prioritizes finances over resident care, leading to neglect and poor treatment.
• There is a strong odor in the living environment, suggesting unsanitary conditions.
• The administration lacks organization and fails to communicate important information to families.
• Residents often experience long wait times for assistance due to chronic understaffing.
• Meal quality and quantity have been significantly reduced over time, impacting residents' well-being.

Review

The feedback regarding ManorCare reflects a wide spectrum of experiences, revealing both commendable aspects and severe shortcomings that prospective residents and their families should carefully consider. For many families looking for suitable care facilities for their loved ones, the choice can be incredibly stressful, compounded by the emotional weight of such decisions. However, firsthand accounts from current and former residents provide valuable insights into what one might realistically expect at ManorCare.

Several reviews express deep concern about the facility’s prioritization of finances over resident care. One reviewer strongly warned against placing loved ones in this nursing home, citing a pervasive atmosphere where financial motives overshadow genuine concern for residents’ welfare. They lamented witnessing neglect among residents, with staff frequently congregating at the nursing station instead of attending to those requiring immediate assistance. This issue raises serious questions about staffing levels and oversight within the facility—critical factors that directly impact patient care.

The experience outlined by a daughter whose father was in ManorCare paints an alarming picture. After being treated in the hospital for a stroke complicated by pneumonia and a severe infection, her father's living conditions upon returning to collect his belongings were described as unbearable due to overwhelming odors emanating from the facility. This testimonial is particularly unsettling as it highlights not only potential neglect but also raises concerns about safety and hygiene standards within ManorCare's premises.

Conversely, another family member shared a more neutral perspective regarding their mother's recent transition to ManorCare North from Albright Life. While they noted some positive aspects—such as activities like devotions, movie watching, and sing-alongs—the reviewer expressed disappointment with communication from administration. The transition process felt chaotic for them; despite having placed their mother there with expectations based on previous experiences in the Albright Life system, they found follow-up information lacking and unorganized. This sense of disarray during such critical times can add further stress to families already worried about their loved ones' well-being.

On a different note, there are positive reflections from some individuals currently residing at ManorCare who have experienced good care during their stays. One resident who had been at the facility for eight months reported feeling grateful for friendly and knowledgeable staff members who provided excellent therapy services while maintaining cleanliness throughout the building. Mentioning enjoyable food options adds another layer of satisfaction to this individual’s experience, suggesting that not all aspects are negative within these facilities.

However, contrasting experiences among long-term residents reveal variability in quality over time. A current resident who has lived there nearly four years observed significant declines in both staffing levels and meal quality compared to earlier periods in their stay. Reports of waiting up to forty minutes for assistance when needing help convey worryingly insufficient staffing—a critical factor given that timely support is essential for many elderly residents dealing with mobility issues or other health complications.

In summary, while certain reports highlight satisfactory experiences with supportive staff and satisfactory living conditions at ManorCare facilities, numerous testimonials caution against placing loved ones here due to serious concerns regarding caregiving practices and organizational deficiencies impacting overall resident care. Potential residents must weigh these varying testimonies thoughtfully while seeking long-term care solutions—a task demanding careful consideration of individual needs alongside organizational reputations shaped by these real-life accounts.

Parks

• James Short Park (0.3 miles)
• Robert L Shangraw Athletic Complex (1.4 miles)
• South Williamsport Park (1.9 miles)

Physicians

• Susquehanna Bone & Joint Specialists (0.3 miles)
• Susquehanna Urologic Associates (0.3 miles)
• SHMG Ortho (0.3 miles)
• Wenner Building (0.3 miles)
• Family Practice Center - David Bresticker MD (0.3 miles)
• Susquehanna MRI (0.3 miles)
• Workcenter (0.4 miles)

Restaurants

• Joe's Pizza (0.5 miles)
• Bruster's Ice Cream (0.9 miles)
• The Crazy Tomato (1 miles)
• Denny's (1 miles)
• Domers Bar & Grill (1 miles)
• McDonald's (1.1 miles)
• Qdoba Mexican Eats (1.1 miles)

Places of Worship

• First Church of Christ (0.8 miles)
• Almond Branch Ministries (1.1 miles)
• Agape Fellowship of the Mennonite Church (1.6 miles)
• Unitarian Universalist Congregation (2.6 miles)

Transportation

• Enterprise Rent-A-Car (1.3 miles)
• U-Haul Moving & Storage (1.8 miles)

Pharmacies

• Rite Aid (1.3 miles)
• GIANT Pharmacy (1.3 miles)
• Rite Aid (1.9 miles)
• Medicine Shoppe (2.1 miles)
• Wegmans (2.3 miles)
• Susquehanna Health Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)

Cafes

• Panera Bread (1.7 miles)
• Starbucks (1.8 miles)
• Alabaster Coffee Roaster & Tea Company (2 miles)
• Johnson's Cafe (2.9 miles)

Hospitals

• The Williamsport Hospital (2.2 miles)
• Susquehanna Health Outpatient Rehab Center (2.2 miles)
• Susquehanna Health Hospitalist at Wrmc (2.3 miles)
• Divine Providence Hospital (2.4 miles)
• Rose View Center (3 miles)