Neshaminy Manor in Warrington, PA

Pros

• Neshaminy Manor is described as a wonderful facility with superb leadership and a caring, professional staff across nursing, therapy, social work, dietary, and housekeeping.
• The staff are attentive, compassionate, and reliable, frequently calling families to update them and ensuring residents' needs are met.
• The facility is clean and well-maintained, providing a mostly home-like environment with engaging activities for residents.
• The rehab and therapy teams are highly capable, helping residents make progress and return home when possible.
• The activities program is varied and engaging, including art, bingo, crafts, and social events that involve residents.
• Families express gratitude for the compassionate care, dignity, and support provided to residents and their families, especially during difficult times.
• Neshaminy Manor offers memory care with dedicated units and dementia-friendly activities.
• The facility is recognized as deficiency-free and among the best in Bucks County and in national rankings, reflecting overall quality.

Cons

• The receptionist was rude and unprofessional, muttering and raising her voice when directions were requested.
• Some CNAs were on their cell phones and not paying attention to residents.
• The staff were understaffed and overworked, with a poor attitude.
• A resident with a broken ankle reportedly did not receive pain medication.
• The business office mishandled Medicaid paperwork and was unresponsive.
• Hospice care for a dying resident was not handled with compassion, and overnight visits were restricted.
• There were concerns about infection control and safety, including a doctor not wearing a mask and nurses not responding to the call bell.
• One reviewer gave the facility a zero rating and warned others to avoid it.

Review

Neshaminy Manor is best suited for families seeking a capable, well-staffed nursing and rehabilitation environment where clinical care and social engagement are priorities. The facility frequently earns praise for attentive nursing teams, robust rehabilitation services (PT/OT), and a calendar filled with activities that keep residents connected and engaged. It works particularly well for residents who need long-term nursing care or short-term rehabilitation with a clear pathway back to independence, including memory-care measures in a dedicated unit. The building's modern feel and steady emphasis on cleanliness and resident dignity give families a sense of reliability and continuity when time with a loved one matters most.

Those who may want to consider alternatives should note several caveats surfaced in reviews. If private-room comfort, more homelike aesthetics, or uniformly calm night shifts are nonnegotiable, Neshaminy Manor may fall short. Some families describe variability in night staffing, with aides who seem overextended or less available after dark. The admissions and business-office experiences have also drawn mixed opinions, including reports of frazzled or unresponsive interactions and disputes over Medicaid and payment timing. For families with very high expectations around admissions logistics or bite-sized private accommodations, other options may offer a more predictable path.

The core strengths of Neshaminy Manor largely offset its drawbacks when care quality and engagement are the priority. Rehabilitative services consistently receive high marks, with therapists and nursing staff praised for competence, kindness, and the ability to move residents toward achievable goals. Families repeatedly credit the staff's willingness to communicate promptly, provide detailed updates, and treat residents with dignity - an important offset to the facility's older room aesthetics or semi-private configurations. The memory-care component is described as structured and supportive, with a dedicated environment that reduces wandering and offers tailored activities. These elements - clinical excellence, active programming, and compassionate oversight - often translate into meaningful progress and comfort for residents and families.

The environment itself often reinforces the positive experiences. Reviews highlight a clean, well-maintained campus with a modern feel, where dining areas, common spaces, and activity programming create a sense of normalcy and participation. The social work staff and activity coordinators are repeatedly noted for thoughtful programming - crafts, bingo, music, and intergenerational engagement - that keep residents involved and aid families in seeing their loved ones' quality of life improve. For dementia care, the unit structure and targeted programming are repeatedly cited as strengths, helping families feel confident that memory-related needs are being addressed in a collaborative way.

Yet, risks raised by some families cannot be ignored. A subset of reviews details concerns about nursing aides who were not consistently attentive, and about gaps in routine coverage at night. Several accounts describe challenges with admissions personnel and billing processes, including delays and perceived miscommunications around Medicaid qualification. A few families report distressing experiences - ranging from perceived indifference during end-of-life moments to allegations of overmedication or medical missteps in the hospital-transfer flow. While these accounts are not universal, they point to real risk spots that require proactive verification during tours and admissions conversations.

For decision-making, the practical conclusion is clear: Neshaminy Manor can be a strong fit for families prioritizing solid clinical care, rehab success, and active resident life within a well-kept, accessible facility. It is less ideal for those who demand uniformly private rooms, flawless night staffing, or an accelerated, friction-free financial process. Prospective residents should plan comprehensive negotiations around staffing patterns, care-planning oversight, and the admissions pathway. Conduct site visits that include the therapy team, the social workers, and current families, and ask for concrete examples of care plans, nurse-to-resident ratios, and how concerns after hours are handled. This approach will reveal whether Neshaminy Manor's strengths align with the specific needs and expectations of each family.

This part of Warrington, Pennsylvania offers a diverse range of amenities and services that cater to a senior living lifestyle. With a variety of dining options such as Applebee's and Pizza Village nearby, residents can enjoy convenient and delicious meals. In terms of healthcare, there are several reputable physicians and pharmacies in close proximity, including Kressly Pediatrics and Wegmans Pharmacy. Places of worship like New Beginnings Church and Neshaminy Warwick Presbyterian Church provide spiritual fulfillment for residents. For entertainment, theaters like Regal Warrington Crossing offer a unique movie experience while parks such as Windlestrae Park offer opportunities for outdoor recreation. Transportation options like the Septa Warminster Train Station make it easy for seniors to navigate the area, while hospitals like Jefferson Lansdale Hospital ensure access to quality medical care when needed. Overall, this part of Warrington provides a convenient and welcoming environment for seniors looking to settle down in a vibrant community with easy access to essential services.

Restaurants

• Applebee's (0.5 miles)
• McDonald's (2.6 miles)
• Pizza Village (3.8 miles)
• McDonald's (3.8 miles)
• Mike's York Street Bar & Grill (4.6 miles)
• Taco Bell (4.8 miles)
• Red Stallion (4.9 miles)

Physicians

• Kressly Pediatrics (0.9 miles)
• Dermatology & Mohs Surgery Center Pc (1.8 miles)
• Central Bucks Family Practice (2.4 miles)
• Oral & Maxillofacial Surgeons PC (2.6 miles)
• Doylestown Hospital Pavilion (2.8 miles)
• Doylestown Health: Robert J. Grabowski, DO (3.6 miles)
• Schwarz Dermatology (3.7 miles)

Pharmacies

• Wegmans (2.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.7 miles)
• Mission Pharmacal (2.9 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.3 miles)

Places of Worship

• New Beginnings Church (2.8 miles)
• Neshaminy Warwick Presbyterian Church (2.9 miles)
• The National Shrine of Our Lady of Czestochowa (4.3 miles)
• Mary Mother of the Redeemer (4.9 miles)
• St Luke's Episcopal Church (10.8 miles)

Cafes

• Nonno's (2.9 miles)
• Starbucks (3.8 miles)
• Panera Bread (3.9 miles)
• Starbucks (4.6 miles)
• Backyard Beans Coffee (9.2 miles)

Theaters

• Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (3.6 miles)
• AMC 309 Cinema 9 (6.4 miles)

Parks

• Windlestrae Park (4.4 miles)
• Homested Park (6.5 miles)
• School Road Park (7.7 miles)
• Tyler State Park (9.9 miles)
• Stony Creek Sports Park (10.4 miles)

Transportation

• Septa Warminster Train Stn (5.5 miles)
• Ambler Station (9.2 miles)

Hospitals

• Jefferson Lansdale Hospital (7.3 miles)
• Abington Memorial Hospital (10.3 miles)
• Abington Hospital, Widener Building (10.3 miles)