Guthrie Towanda Memorial Hospital Skilled Nursing
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91 Hospital Drive, Towanda, PA 18848
For more information about senior living options: (844) 490-3973
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Dr. Dacquel saved their son's life by listening and ordering the necessary tests. The ER staff were extremely attentive and acted promptly with a kind bedside manner. On a busy day they worked fast and with patience and care. Nurses and the X-ray technician showed smiles, compassion, and patience. Nurse Danielle was fantastic and Dr. Krass had an excellent bedside manner during stitches.
He sat in the ER for an hour without being seen, and the staff didn't seem to care. A 5-year-old waited from 7:47 to 9:30 without a doctor seeing him. The ER sent him home with ear drops for a likely infection, delaying proper care. A nurse allegedly said they don't judge and they don't care. The ER doctor ran zero tests and dismissed serious symptoms, sending the patient home. They told her it was menopause and wouldn't listen for a week. The facility is old and dirty - a filthy facility Guthrie hasn't renovated. A receptionist put a blood order in incorrectly, requiring a second draw and delaying results. EMTs were rude and left after minimal involvement, showing poor response time. A clinician insulted a patient, calling them fat and dismissing their inability to eat.A chorus of patient experiences across Guthrie's emergency departments in Towanda and surrounding towns paints a troubling picture of care that is inconsistent in quality and pace. Some patients describe clinicians who listened, acted with urgency, and offered compassionate bedside manner; others recount hours-long waits, miscommunications, and a sense that being a patient in the ER meant you were at the mercy of crowded rooms, unclear triage, and staff who seemed understaffed, overwhelmed, or indifferent. Taken together, the reviews reveal a health system where moments of life-saving intervention exist alongside frequent frustrations that leave families worried, frustrated, or angry.
One recurring theme is the struggle to get timely care when urgency is clear. In at least a couple of accounts, people arrived by ambulance with serious symptoms - an allergic reaction, severe abdominal pain, or a child in distress - and felt overlooked for long stretches. A man who arrived with an allergic reaction waited about an hour in the ER before being seen, with the hospital claiming bed shortages as the bottleneck. He observed that people who arrived after him were admitted first, which fed his sense that triage and throughput were not being handled fairly. A parent bringing a 5-year-old to the ER described a similar delay: the child was checked in at 7:47, but by 9:30 no physician had seen him, and a nurse's assurance that a doctor would come "soon" contrasted with the patient's continued distress. In another case, a patient with major stomach pain heard multiple doctors offer competing possibilities - appendicitis, a UTI, or a chest infection - before feeling as though the care team was not aligned, and the private room where breathing issues arose was described as suffocating due to a strong air freshener.
Amid the darker notes, there are pockets of praise. One account highlights an ER physician who helped save a child's life: Dr. Dacquel listened carefully, ordered decisive testing, and produced a diagnosis that could have been missed otherwise, with gratitude extended to the staff who worked that day. This stands in contrast to other stories where communication gaps and perceived insensitivity overshadow the medical effort. A separate positive post notes a very favorable experience for a pediatric patient needing stitches, with a nurse named Danielle described as fantastic and Dr. Krass praised for his bedside manner and technical skill, suggesting that when the team is cohesive and responsive, families feel confident entrusting Guthrie with urgent care needs.
Several reviews describe frightening gaps in care that left patients feeling dismissed or mismanaged. One patient experienced a mental and physical cascade after visiting for non-stop diarrhea and dizziness: a colleague in the ER initially sent home with ear drops after a disputed diagnosis, only to return hours later with fainting and a concussion, and dangerously low sodium and minerals requiring hospitalization. Another case recounts an allergic reaction mishandled with a late adjustment of medications and a troubling mislabeling of menopausal symptoms as a diagnosis, followed by a relief only after the meds were changed. There are also stories of pain management being delayed or mismanaged - for example, a knee injury case where the patient felt like a drug addict, with the pain medication arriving only after departure, and being treated rudely by staff during the process. These narratives contribute to a broader sense that patients can easily become invisible in a busy ER when symptoms are difficult to quantify or staff are stretched thin.
The patient experiences are not uniformly negative: several reviewers describe compassionate care, quick attention in the face of a "full house," and staff who maintain a positive demeanor even under pressure. One account, written from a professional perspective as a local pediatrician, says a child in need of stitches was seen quickly and treated well, reinforcing that Guthrie can deliver excellent care when the team is organized and calm. Another post notes a night shift environment where nurses and an X-ray tech kept smiles, along with praise for kindness and patience toward a daughter. Yet even within those positive moments, callers frequently flag the need for improvements in organization, communication, and consistency so that good care isn't contingent on which shift or provider is on duty.
Systemic frictions also emerge beyond the exam room. Several reviews highlight problems with administrative and support functions: a missing or misfiled blood order by a receptionist, lost medical records, an old or poorly maintained facility, and a perception that renovations are not a priority for Guthrie. One patient described frustration with a lack of response after attempting to contact multiple Guthrie departments about a serious concern, underscoring a perceived disconnect between patient advocacy and institutional accountability. Others report interdepartmental issues, such as an EMT squad and hospital staff who seemed to de-prioritize care or communicate rudely, raising concerns about the continuum of care from pre-hospital to in-hospital treatment and the overall culture of responsiveness in urgent situations.
A few reviews stand out for the emotional charge and specific negative interactions. A patient described a nurse's angry confrontation - yelling at a friend waiting with the patient - and a feeling that ambulance staff did not treat the patient with respect, compounded by reported delays during a critical transport. Another painful vignette involved the arrival of a family member in need of emergency attention while the patient's own experiences were met with indifference or sharp, dismissive responses from staff. A recurring accusation across multiple posts is that certain clinicians or departments act as if money or status determines the level of attention they give, prompting calls for accountability and more consistent, patient-centered care across Guthrie's network.
Taken as a whole, the set of reviews paints a hospital system at a crossroads. The stories of life-saving care illustrate that when clinicians listen, test, and act decisively, Guthrie can deliver outcomes that families are grateful for. But the many accounts of long waits, perceived indifference, miscommunication, and administrative glitches reveal a pattern of systemic strain that undermines patient trust and safety. The underlying tension appears to be between commendable efforts by some clinicians and pervasive concerns about triage fairness, timeliness, patient advocacy, and facility reliability. As families navigate these ER experiences, they rarely encounter a single, seamless story; instead they encounter a spectrum of care that can swing from lifesaving to deeply unsettling within the same hospital system.
68 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Guthrie Towanda Memorial Hospital Skilled Nursing in Towanda, PA is a vibrant and inviting assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for their entertainment. Community operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected with friends and family.
The dining room at Guthrie Towanda Memorial Hospital Skilled Nursing offers restaurant-style dining, providing delicious meals prepared by the skilled staff. Private bathrooms are available for each resident's comfort and convenience, and there is also a small library for those who enjoy reading. Housekeeping services ensure that the community remains clean and well-maintained.
Residents have access to a fitness room, gaming room, garden, and outdoor space where they can engage in physical activity or simply relax. Move-in coordination is provided to assist new residents in settling into their fully furnished accommodations. The community also offers transportation arrangement for non-medical purposes.
Care services at Guthrie Towanda Memorial Hospital Skilled Nursing are comprehensive, including 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is taken care of by knowledgeable staff members.
The community promotes mental wellness through their mental wellness program and provides specialized diets such as diabetes diet and special dietary restrictions when necessary. Transportation arrangement is also made for doctor's appointments.
Guthrie Towanda Memorial Hospital Skilled Nursing prides itself on offering an array of activities to enhance residents' quality of life. Concierge services are available for any assistance needed, and scheduled daily activities provide opportunities for socialization and engagement. Fitness programs cater to individuals' physical well-being while planned day trips offer exciting excursions outside the community.
Located near parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals, Guthrie Towanda Memorial Hospital Skilled Nursing offers convenience and accessibility to its residents. With its wide range of amenities and care services, the community strives to create a warm and caring environment where residents can thrive and enjoy their golden years.
Guthrie Towanda Memorial Hospital Skilled Nursing is located at 91 Hospital Drive, Towanda, PA 18848 in Bradford County, Pennsylvania
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