Pilgrim House Personal Care Hm

Pros

• Jodi is kind and genuinely cares about each individual's needs.
• Albert is described as the best direct caregiver, helping with cooking and facing fears, and enabling practical skills like using a blender and making pancakes.
• The blonde secretary is described as pretty, sweet, and always smiling, which makes others smile and laugh along.
• The company provides excellent services for both the reviewer's father and sister, including referrals, help with the waiver process for in-home care, and support that improves family members' situations; Jodi offers ongoing guidance and even covers shifts when others call off.
• Jodi is a force of nature in caregiving, with Herculean effort and a deep commitment to her patients' comfort and peace.
• The organization is highly recommended for caring for loved ones, with caregivers who treat clients as if they were their own family.
• Transportation services are described as super professional, flexible, and straightforward, guided by an excellent boss who works with clients on hours and locations.

Cons

• Other providers severely lacked.
• She could careless if you like her for who she is or not.

Review

From the moment you step into this place, you can feel that something truly life-changing is happening. One reviewer captures it best: words can hardly describe the difference this community has made in their life. The heartbeat of that difference starts with Jodi, whose kindness shines through in every interaction. She doesn't just perform tasks; she truly cares about each individual, listening to the unique needs of every person she serves and making those needs her priority.

Then there's Albert, described as literally the best direct caregiver imaginable. The notes about him read like a personal resume of care and encouragement: he's helping someone learn to cook and to confront a few fears, turning everyday tasks into triumphs. The little wins - being able to use a blender, and even make pancakes - are celebrated as milestones. And there's a warmth in the testimony that even Scott deserves a shout-out for being pretty cool, underscoring a team atmosphere that feels supportive and upbeat rather than clinical.

The praise doesn't stop there. The blonde secretary, though unnamed, is remembered as pretty, sweet, and radiantly cheerful. Her constant smiles and laughter lift the mood of those around her, making it hard not to smile along. It's clear that this upbeat energy isn't just cosmetic; it's part of how the organization creates a welcoming environment where clients feel seen and valued.

Overall, the experience is summed up in an enthusiastic five-star rating, but with a deeper message: this place isn't just good on paper; it's actively improving lives. One reviewer even notes gaining weight - a tangible sign that the support received helps with stability, nourishment, and confidence. The combination of excellent care, reliable staff, and a hopeful, can-do attitude has made a lasting impression that goes beyond a simple score.

Beyond individual caregivers, several reviews highlight the agency's effectiveness for complex family needs. They've provided referrals to other agencies, guided the waiver process for in-home care, and helped navigate challenging situations - such as assisting a family member out of an unhealthy environment. Jodi, in particular, is cited for offering sources and practical advice, continuing to provide guidance after three years with the company, and stepping in to cover hours when a caregiver can't make it. The consistency and willingness to go the extra mile earn repeated recommendations.

Another layer of admiration is reserved for Jodi herself, portrayed as a force of nature in the realm of elder care. The testimonials speak of Herculean effort, where true care requires both heart and hand. In these accounts, Jodi is described as a partner in care who places a loved one's comfort and peace above her own, a level of commitment that speaks to a shared mission rather than a mere business transaction. The sentiment is that the company's leadership sets the tone for an exceptional standard of care.

The experiences aren't limited to one family. Two in-laws have trusted the organization for almost a year and a half, with glowing praise for Jodi - professional, easy to work with, and adept at balancing schedules and individual needs. The caregivers are noted as professional and genuinely caring for loved ones as if they were their own parents. This consistency across multiple families reinforces the sense of reliability and trust that threads through the entire operation.

Flexibility and reliability extend to practical, day-to-day support as well. One reviewer highlights transportation services: if you can't get to work, the organization can provide a ride there and back, and they're willing to work with the hours and locations that fit your life. The leadership is described as straightforward and unafraid to require nothing more than what's fair - an "amazing boss" who earns respect through clarity, dependability, and an unwavering commitment to client needs.

Taken together, these reflections illustrate more than a service provider. They paint a picture of a compassionate, capable team led by Jodi, where every role - from direct caregiver to secretary to owner - contributes to a cohesive, life-enhancing experience. Families feel heard, gains are celebrated, and the daily reality of care becomes a steady, hopeful presence. For anyone seeking in-home care that combines practical support with genuine empathy, this organization earns their trust through consistent action and heartfelt dedication.

Restaurants

• Smith's BBQ Chicken (1.7 miles)
• Wendy's (2.6 miles)
• CJ'S American Pub & Grill (2.8 miles)
• Wibs (2.9 miles)
• Chartwells Cub Snack Bar Shippensburg University (2.9 miles)
• McDonald's (3.1 miles)
• University Grille (3.4 miles)

Places of Worship

• Church of God of Cumberland Valley (2.2 miles)
• Hope Reformed Presbyterian Church (2.6 miles)
• Our Lady of the Visitation Church (2.9 miles)
• Shippensburg University Bible Fellowship (3.1 miles)
• St Andrew's Episcopal Church (3.1 miles)
• Oakville United Methodist Church (3.2 miles)
• Shippensburg First Church of God (3.3 miles)

Physicians

• Wellmon D O Family Practice (2.2 miles)
• Hecht Oral & Maxillofacial Surgery, PC (2.6 miles)
• Summit Surgery Center (2.7 miles)
• Shippensburg Family Practice (2.7 miles)
• WellSpan Family Medicine (2.7 miles)
• Timothy B Stonesifer (3.5 miles)
• Scotland Family Medicine (10.1 miles)

Parks

• Shippensburg Municipal Park (2.3 miles)
• College Park (2.7 miles)
• Southampton Park (3.5 miles)
• Hopewell Twp Park (5.9 miles)
• Tumbling Run Game Preserve (9.1 miles)
• Green Township Park (9.6 miles)
• Pine Grove Furnace State Park (11.3 miles)

Hospitals

• Shippensburg Family-Walk In Credit Union (2.7 miles)

Transportation

• To To Drivers (2.7 miles)
• Pennsylvania & Southern Railway (10.4 miles)

Pharmacies

• CVS Pharmacy (2.7 miles)
• Robert T Henry Pharmacy (3.3 miles)
• GIANT Pharmacy (3.5 miles)
• Rite Aid (3.9 miles)
• Good Neighbor Pharmacy (7.5 miles)
• Big Spring Pharmacy (7.5 miles)
• Lyons Protein Source (7.9 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (2.9 miles)
• One Bean Espresso Bar (3.4 miles)
• Kristtany Tea and Brewology Coffee Shop (10.2 miles)
• Panera Bread (12.7 miles)
• Starbucks (12.8 miles)