Shippensburg Health Care Center

Pros

• The facility is clean, and the staff is friendly and attentive.
• The admissions coordinator was very helpful in admitting the resident.
• The resident enjoyed their stay and did not complain of mistreatment.

Cons

• The room situation was poor, as one resident took up two-thirds of the space and played the television excessively loud.
• The dining area was described as unappealing and not inviting, leading to residents rarely using it.
• There was a lack of recreational and community spaces for residents to engage in activities like puzzles or games.
• The billing office displayed terrible customer service, failing to return calls and frequently making billing errors.
• Residents often had difficulty contacting the billing office, requiring multiple attempts to reach them.

Review

Shippensburg Health Care Center has elicited a diverse range of experiences from its residents and their families. While some aspects of the facility have drawn praise, others have raised concerns, highlighting both strengths and weaknesses in the care and services provided. This mixed feedback sheds light on the nuances of staying in a long-term care facility, where every aspect can significantly impact the overall experience for residents and their loved ones.

One resident immediately faced challenges upon admission when his family member found him in a shared room with two other individuals, one of whom occupied much of the available space. The situation was exacerbated by the noise levels in the room; one occupant watched television at such high volume that it became difficult to hold conversations. This circumstance highlighted a critical aspect of communal living arrangements in nursing homes?privacy and personal space are paramount for comfort. Thankfully, after persistent efforts from the family member, they managed to secure a private room for their loved one, providing him with much-needed personal space.

The dining facilities at Shippensburg Health Care Center received mixed reviews as well. While some considered them functional and clean, others felt that there were significant improvements needed to enhance residents' experiences during meal times. The dining area was described as "not fancy"?essentially just a room where meals were served?but it lacked an inviting atmosphere conducive to social interactions among residents. As many residents preferred to eat in their rooms rather than partake in communal dining, this raises questions about how dining arrangements could be improved to foster community spirit among those living there.

In terms of recreation and activities, feedback indicated that Shippensburg Health Care Center fell short. With only one communal area used for meals and lacking dedicated spaces for activities like puzzles or games, opportunities for engagement appeared limited. For many seniors, staying active mentally and socially is crucial for maintaining overall well-being; thus, having designated areas to pursue hobbies or socialize would greatly benefit residents. A recreation room or community space would not only enrich daily life but also provide an outlet for creativity and connection among residents.

Customer service within the billing department emerged as another point of contention among reviewers. According to one reviewer who serves as Power of Attorney (POA) for a current resident, reaching out to the billing office proved frustrating due to unreturned calls and frequent billing errors requiring rectification each month. Such repeated issues reveal systemic problems within administrative processes that can cause undue stress for families already dealing with the complexities of caregiving decisions. Effective communication is vital in healthcare environments; thus far too many unanswered queries reflect poorly on customer service standards.

Conversely, not all experiences at Shippensburg Health Care Center were negative. One reviewer remarked positively about their grandfather?s time at the facility, noting he did not report any complaints regarding mistreatment during his stay. This highlights that while individual circumstances vary widely based on specific needs or personalities?some may find comfort and satisfaction with their care?that does not negate concerns expressed by others regarding accessibility or support services.

Ultimately, these reviews paint a multifaceted picture of Shippensburg Health Care Center: it is evident that there are commendable elements alongside aspects needing attention or improvement. Positive relationships with staff members who are friendly and attentive shine through amidst critiques around noise levels and inadequate recreational facilities. Moving forward, addressing these issues while enhancing existing strengths could elevate resident satisfaction significantly?a goal essential not just for reputation but also for fostering an enriching environment conducive to holistic care.

Places of Worship

• Hope Reformed Presbyterian Church (0.1 miles)
• St Andrew's Episcopal Church (1.4 miles)
• Presbyterian Church (1.4 miles)
• Our Lady of the Visitation Church (1.4 miles)
• Shippensburg First Church of God (1.4 miles)
• Shippensburg University Bible Fellowship (1.8 miles)
• Living Faith Mennonite Church (2.3 miles)

Transportation

• To To Drivers (0.2 miles)
• Pennsylvania & Southern Railway (9.2 miles)

Restaurants

• Wendy's (0.2 miles)
• CJ'S American Pub & Grill (0.9 miles)
• McDonald's (1.2 miles)
• Wibs (1.2 miles)
• Chartwells Cub Snack Bar Shippensburg University (1.5 miles)
• University Grille (1.6 miles)
• Shippensburg Select Diner (1.6 miles)

Physicians

• Hecht Oral & Maxillofacial Surgery, PC (0.2 miles)
• Wellmon D O Family Practice (0.3 miles)
• Summit Surgery Center (0.5 miles)
• WellSpan Family Medicine (0.5 miles)
• Shippensburg Family Practice (0.5 miles)
• Timothy B Stonesifer (1.7 miles)
• Scotland Family Medicine (8.2 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (1.5 miles)
• One Bean Espresso Bar (1.6 miles)
• Kristtany Tea and Brewology Coffee Shop (8.4 miles)
• Panera Bread (10.9 miles)
• Starbucks (11 miles)

Hospitals

• Shippensburg Family-Walk In Credit Union (0.5 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• GIANT Pharmacy (1 miles)
• Robert T Henry Pharmacy (1.5 miles)
• Rite Aid (1.9 miles)
• Good Neighbor Pharmacy (9.1 miles)
• Big Spring Pharmacy (9.1 miles)
• Lyons Protein Source (9.6 miles)

Parks

• Southampton Park (1.1 miles)
• Shippensburg Municipal Park (1.2 miles)
• College Park (1.7 miles)
• Tumbling Run Game Preserve (7.4 miles)
• Green Township Park (7.8 miles)
• Hopewell Twp Park (8.4 miles)
• Pine Grove Furnace State Park (10.2 miles)