Shippensburg Health Care Center in Shippensburg, PA
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121 Walnut Bottom Road, Shippensburg, PA 17257
For more information about senior living options: (844) 490-3973
The staff was exceptionally warm and personable. The facility provided a sense of community for residents. The center is clean and adheres to COVID-19 prevention practices. The admissions coordinator was very helpful in admitting a resident. The staff keeps families informed of changes in residents' status and follow-up care. The staff has been described as great by family members.
They would give zero stars to the facility if possible. The testing site was no longer active, yet it was still listed as a test site, causing confusion and frustration. The assistant director of nursing told them Tabitha no longer worked there, which made the situation unclear. The assistant director refused to make room decisions, claiming administrators were unavailable. The assistant administrator refused to disclose her name, would not allow a supervisor, and allegedly lied about her authority levels. They were kicked out of the lobby for causing a “disturbance.” The admin staff were described as rude and unprofessional, with lower staff allegedly lying to get people in trouble. The facility did not inform the family or the coroner about a death, causing lasting distress. The billing office was horrible, with monthly errors and never returning calls.Shippensburg Health Care Center is best suited for families seeking a warm, home-like environment where frontline caregivers can create a sense of belonging for residents who respond well to personal attention. This community appears to deliver when a resident values small-town familiarity, steady CNAs, and a staff that can feel personable in day-to-day interactions. It is a fit for someone who can overlook inconsistencies in administrative processes and who prioritizes a recognizable, caring presence from aides and aides-in-training over polished corporate systems.
Those considering alternatives should prioritize facilities with demonstrated reliability in administration, transparent and timely billing, and consistently responsive family communication. The most compelling reason to look elsewhere is the recurring pattern of administrative friction and misleading or inconsistent information that several families describe. If prompt updates, clear explanations of charges, timely responses from leadership, and a straightforward death-notification process are nonnegotiables, this center warrants a careful side-by-side comparison with higher-rated options.
The community does hold some meaningful strengths. Reviewers repeatedly note a clean environment and residents who feel a sense of community when the caregiving staff are present. Positive anecdotes highlight moments of warmth from staff, and where families could engage directly with admissions personnel, there was helpful, accessible support during the admission process. For families prioritizing day-to-day kindness and a familiar routine, these elements can provide real value and alleviate the fear that accompanies a loved one’s transition to long-term care.
Yet, the most persistent concerns tilt toward administration and overall safety. A sizable portion of feedback centers on rude or unresponsive administrative staff, frequent turnover among frontline workers, and claims that essential information, billing details, care decisions, and even personal belongings after a loved one’s death, goes missing or is not properly communicated. Instances of miscommunication, delayed responses, or refusals to escalate questions to supervisors create a climate of mistrust. In more severe cases, families describe unsafe conditions, arguments with specialists, and a troubling pattern of staff not consistently attending to residents’ basic needs.
These pros and cons do not balance out neatly. The genuine warmth of direct-care staff can soften the impact of administrative glitches for some residents, but persistent billing errors, opaque decision-making, and reports of neglect or unsafe handling erode confidence far more deeply. The facility’s ability to provide a coherent, transparent, and responsive governance framework would need to improve before these strengths can reliably offset the significant concerns. For families facing complex health or long-term care planning, the current mix of strengths and red flags suggests a calculated but uncomfortable risk.
In deciding, prospective families should take concrete steps before committing. Visit unannounced to observe resident interactions with aides and nurses, and request to speak with multiple front-line caregivers about daily routines and safety practices. Ask for a current, itemized billing history and a clearly defined point of contact for financial questions. Request the administrator or director of nursing to outline how complaints are tracked and resolved, and seek recent survey or inspection findings to gauge regulatory performance. If administrative clarity, timely updates, and predictable, transparent billing are paramount, it is prudent to compare alternatives with stronger track records in these areas.
125 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shippensburg Health Care Center is an assisted living community located in Shippensburg, PA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community includes a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each resident's room for entertainment. Community operated transportation is available for those who need it, making it easy to get around town. A computer center is provided for residents to stay connected and engaged.
Meals are served in a spacious dining room with restaurant-style dining, where residents can enjoy delicious and nutritious meals prepared by the staff. Assistance with special dietary restrictions such as diabetes diet is also available.
The community offers various recreational spaces including a fitness room for physical activities, a gaming room for leisurely fun, and a small library for book lovers. Outdoor spaces like gardens provide opportunities to enjoy nature and socialize with others.
Housekeeping services ensure that the living environment remains clean and tidy. Move-in coordination is provided to assist new residents during the transition process. Private bathrooms are included in each resident's accommodation for privacy and convenience.
Additional amenities include telephone access, Wi-Fi/high-speed internet connectivity, wellness center for health-related activities, and non-medical transportation arrangements including transportation to doctors' appointments.
Care services at Shippensburg Health Care Center include 24-hour call system and supervision to ensure the safety of all residents. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management is provided by trained staff members to ensure proper administration.
Residents can also benefit from mental wellness programs offered by the community to promote emotional well-being. Transportation arrangements are made for residents who require non-medical transportation services.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity of the community.
With its comprehensive amenities and care services, Shippensburg Health Care Center offers a welcoming and supportive environment for seniors looking for assisted living in the Shippensburg area.
Shippensburg Health Care Center is located at 121 Walnut Bottom Road, Shippensburg, PA 17257 in Franklin County, Pennsylvania
Shippensburg Health Care Center on seniors.fyi includes 5 photos including images showing interior, bedroom, television, windows, decor, reception, office, living room, and more.
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