Manorcare Health Services-Laureldale
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2125 Elizabeth Avenue, Laureldale, PA 19605
For more information about senior living options: (844) 490-3973
The staff are friendly, caring, and professional. The facility is clean, well maintained, and welcoming. The staff provide great care and stay on top of things. The staff are welcoming and acknowledge everyone who comes in. The staff are amazing, friendly, and make residents happy. The staff are attentive, respectful, and responsive to residents' needs. The therapy programs (OT/PT) are excellent and well supported. The staff go above and beyond to assist families and residents. Residents feel at home because of the caring staff. The environment is neat, pleasant, and well organized. The staff communicate effectively with families. The staff show compassion and teamwork, contributing to positive outcomes.
A reviewer described the facility as horrible, noting call bells on the floor, residents not being fed, and ongoing weight loss. Another reviewer labeled the place filthy and unsafe, with poor hygiene and little follow-up on concerns. A reviewer alleged patient abuse by staff and questioned accountability. One family member described Manor Care as a "hell hole," citing neglect, hygiene lapses, and unsafe conditions. Several reviewers criticized the administrator as the problem, accusing management of miscommunication and separating long-married spouses. A reviewer complained meals were cold and insufficient, and showers or physical therapy were denied. A reviewer reported the facility smelled of urine and had overwhelmed staff, leading to slow response to call bells. A parent noted the food was so bad that their mom would not eat.Manorcare Health Services-Laureldale is best suited for seniors who value a welcoming, staff-driven environment where care comes with a sense of routine and warmth. The community frequently earns praise for friendly, professional aides and nurses, attentive therapists, and a clean, home-like atmosphere. Families that want clear, ongoing communication with caregivers and a robust rehabilitation program will find the day-to-day experience reassuring: consistent updates on medical directives, attentive response to needs, and an emphasis on activities and therapy that support recovery and independence. This is not a facility built on flash or hype; it works best when a resident benefits from steady, personable attention and appreciates a place that feels like a supportive community rather than a distant institution.
Those who should carefully weigh alternatives are families whose loved one has had repeated safety or care lapses, or whose priority is ironclad consistency and flawless operations. Some reviewers report troubling incidents - missed meals, delayed call-bell responses, or significant lapses in hygiene and safety concerns - that can erode trust during critical moments. Prospective residents with a history of falls, malnutrition, or complex medical needs may require a more tightly controlled safety culture or a facility with an unblemished track record in those areas. For families that demand uniformly swift response times, pristine odor control, and rock-solid administrative oversight, exploring other options may be prudent.
The strongest arguments in favor of Laureldale revolve around its people and its rehab orientation. The staff is repeatedly described as attentive, courteous, and capable, with therapists who drive meaningful progress and help residents regain function. Cleanliness and pleasant surroundings are frequently noted, contributing to an environment that feels respectful and comfortable. For residents who thrive on routine, social engagement, and a steady rhythm of daily activities, the combination of caring nurses, capable aids, and a well-equipped therapy program can offset occasional service gaps. When medications, doctor directives, and therapy goals align, residents often experience meaningful improvements and a sense of being well cared for.
Concerning the downsides, the most consequential concerns center on safety and daily operations. Several reviews allege delays in call-bell response, inconsistent attentiveness between shifts, and, in some cases, experiences of neglect or untreated needs. Food quality is another recurring theme, with complaints about meals being cold or unappealing in some instances, though others highlight adequate or even commendable nourishment and dietary accommodations. Issues with cleanliness or odor are not universal, but a meaningful minority describe environments or incidents that undermine confidence in daily care. Administrative leadership also appears as a flashpoint in some posts, signaling that governance and communication can vary and that residents may feel at times left to navigate problems on their own.
Given the mix, a practical decision approach is essential. Families should tour with a focused checklist: observe call-bell response patterns on different shifts, speak with front-line staff about typical daily routines, review a recent meal sample, and request current resident or family references. Ask directly about staffing ratios during peak hours, the process for reporting concerns, and how complaints are handled and resolved. Verify the status of any recent surveys or complaints with the facility and consider meeting the administrator or director of nursing to gauge daily responsiveness and transparency. If safety, consistent staffing, and consistently fresh meals rise to the top of the decision matrix, it may be wise to compare Laureldale with other nearby providers that emphasize similarly strong therapy outcomes but with a sharper track record in the areas of concern.
In sum, Manorcare Laureldale offers a solid, person-centered experience for residents who prize friendly staff, clean surroundings, and robust rehabilitation services. It can be an excellent fit for families who are comfortable with occasional operational swings and who prioritize strong caregiver relationships and a meaningful activity program. For those whose top criteria include impeccable safety records, fail-safe call-bell responsiveness, and uniformly high meal quality, alternatives deserve serious consideration. A careful, in-person evaluation - centered on staffing reliability, safety practices, and the transparency of leadership - will determine whether Laureldale aligns with a given loved one's care goals and family expectations.
198 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services-Laureldale in Laureldale, PA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can indulge in pampering treatments, as well as a fully furnished gaming room for entertainment. Additionally, there is a computer center and Wi-Fi/high-speed internet available for residents to stay connected.
For dining options, Manorcare Health Services-Laureldale provides restaurant-style dining in a spacious dining room, offering delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that every resident's needs are met.
Care services at the community include 24-hour call system and supervision for peace of mind, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Medication management is also provided to ensure that residents take their medications on time. A mental wellness program is implemented to support the emotional well-being of the residents.
The community offers transportation arrangement for non-medical purposes such as planned day trips or outings to nearby cafes, parks, theaters, places of worship, and restaurants. Transportation to doctors' appointments is also available.
Manorcare Health Services-Laureldale strives to provide a vibrant social environment for its residents. Concierge services are available to assist with any inquiries or requests. Fitness programs are offered to promote health and wellness among residents. Planned day trips and scheduled daily activities provide opportunities for socialization and engagement within the community. Resident-run activities allow residents to actively participate in planning events according to their interests.
With multiple cafes, parks, pharmacies, physicians' offices, restaurants, hospitals nearby, residents have convenient access to essential amenities outside of the community.
Overall, Manorcare Health Services-Laureldale is committed to providing exceptional care services in a comfortable environment while promoting social interaction and maintaining an active lifestyle for its residents.
Manorcare Health Services-Laureldale is located at 2125 Elizabeth Avenue, Laureldale, PA 19605 in Berks County, Pennsylvania
Manorcare Health Services-Laureldale on seniors.fyi includes 9 photos including images showing interior, lobby, seating area, waiting area, reception desk, coffee station, office space, recreation room, and more.
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Interior
Bedroom
Dining
Kitchen
Lighting
Lobby
Seating
Bright Lighting
