Manorcare Health Services-Laureldale

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  • Interior

    A modern reception and lobby area with a wooden desk and seating.
  • Bedroom

    A clean and well-lit hospital room with a bed and chair, designed for patient care.
  • Dining

    A spacious and modern cafe interior with seating and a coffee station.
  • Kitchen

    A well-equipped kitchen with modern appliances and a wooden table.
  • Lighting

    A spacious lounge area with comfortable seating and ample lighting.
  • Lobby

    A well-lit lobby with a wooden reception desk and seating area.
  • Seating

    A cozy waiting room with comfortable seating and a reception desk.
  • Bright Lighting

    A spacious community recreation room with tables, chairs, and a ping pong table.

Manorcare Health Services-Laureldale

Information last verified:

2125 Elizabeth Avenue, Laureldale, PA 19605

For more information about senior living options: (844) 490-3973

4.1 from 109 reviews
5 stars
71
4 stars
17
3 stars
1
2 stars
5
1 stars
15

Overall Review of Manorcare Health Services-Laureldale

Pros

  • pro The staff were very friendly and helpful.
  • pro The facility was very clean.
  • pro Her mother is very happy with the medical staff.
  • pro They have been very pleasant and nice to her.
  • pro Someone was always around to check in on her.
  • pro She felt very comfortable being there and knew she was being well cared for.
  • pro The staff are caring, professional, and attentive.
  • pro The facility is nice and the staff provide great care.
  • pro They are welcoming and acknowledge everyone who comes in.
  • pro The nurses and aides are pleasant and attentive, and the facility is well kept.
  • pro The therapy staff are knowledgeable and helpful.
  • pro The staff became like family and made her feel at home.

Cons

  • pro The staff are not quick, efficient, or friendly.
  • pro The facility is filthy and poorly maintained.
  • pro Basic care tasks like dumping urine, cleaning toilets, and providing timely meals are not performed.
  • pro Call bells are left on the floor or ignored for long periods, sometimes hours.
  • pro Food is cold, unappealing, or not served according to dietary needs.
  • pro Pain medications and other treatments are inconsistently administered or withheld.
  • pro Some staff are cruel, uncaring, or lack empathy for residents.
  • pro The environment is unsafe and unsanitary, with strong odors and visible neglect.
  • pro Administration and leadership are criticized for poor decisions and poor staffing.
  • pro End-of-life care is described by some as unacceptable or “hell hole” quality.

Review

Manorcare Health Services-Laureldale is a solid choice for families seeking a rehabilitation- and care-focused setting where friendly staff, a clean environment, and an active therapy program are consistently visible. It works best for residents who benefit from hands-on nursing attention, regular therapy, and a community feel that makes visits reassuring. It is less suitable for families that demand near-flawless daily execution, airtight administration, and absolute reliability in meals, hygiene, and call-light responsiveness. If a resident’s needs lean heavily on meticulous day-to-day operations, especially around timely medication delivery, consistent housekeeping, and transparent communication, alternatives may be worth exploring more aggressively.

Several recurring strengths emerge from the experience of many families. The facility is frequently described as clean, with staff that are approachable, pleasant, and genuinely caring. Families repeatedly highlight the strength of the therapy teams, occupational and physical therapists who guide recovery and help residents regain independence. The environment often feels welcoming, with staff who remember names, engage residents, and support meaningful activities. For dementia care, reviewers note that the team can provide patient, respectful assistance, and for those with dietary preferences, there are accommodations like plant-based options. When these elements align, residents and their families report meaningful progress, better mood, and a sense that care is collaborative and person-centered.

Yet the ledger of experiences cannot ignore significant, sometimes severe, concerns raised by other families. Several reviews recount delays in care, inconsistent med administration, and lapses in basic daily routines, things like punctual pain medication, timely assistance after call bells, or daily hygiene tasks. Complaints about cleanliness and odor appear in multiple accounts, along with criticisms that some staff may be overwhelmed or unresponsive during shifts. There are also alarming anecdotes about communication gaps between families and the administrative team, and about incidents suggesting neglect or inattentiveness. These patterns matter: they demonstrate that the resident experience at Laureldale can swing markedly depending on factors such as staffing levels, supervision, and the leadership in place at any given time.

When considering how the positives offset the negatives, the picture becomes nuanced. For families prioritizing robust rehab outcomes and ongoing social engagement, Laureldale’s therapy programs and active amenities can deliver tangible benefits that help residents regain function and enjoy daily life. Positive reports about compassionate, approachable nurses and aides help steady anxiety for families and empower residents to participate in activities and therapy. However, the effectiveness of these strengths can be undermined by occurrences of delayed or incomplete care, inconsistent housekeeping, or perceived administrational rigidity. The counterbalance rests in the consistency of the caregiving culture: if the team maintains steady, attentive engagement and reliable routine, the strong therapy foundation can compensate for occasional operational flaws; if not, concerns tend to overshadow the care quality that’s on paper.

For families actively evaluating Laureldale, practical diligence matters as much as goodwill. A disciplined due-diligence approach is essential: tour the facility with a focus on the unit where a loved one would live, observe how staff respond to call bells, and note the pace of routine tasks like meals and hygiene. Ask specific questions about med-pass times, incident reporting, and how the facility handles dietary restrictions or dementia-related needs. Request to speak with the director of nursing and the social work team, and review the most recent state survey results and any corrective action plans. If possible, talk to current residents or family members about daily life, food quality, and how concerns are addressed. This concrete verification is the best predictor of whether the facility’s strengths will translate into reliable daily care.

In the end, Laureldale serves well for families who value a warm, engaged care team and a strong rehabilitation framework, provided that day-to-day operations are steady and transparent. For those who must have consistently flawless execution, especially around timely medications, thorough cleanliness, and responsive caregiving, the option that offers a more uniformly tight operation may be the wiser path. Decision-making should hinge on a candid tour, targeted questions about staffing and administration, and a close read of recent feedback from current residents and families. This community can be a good fit when the environment, people, and therapy-driven care align with a loved one’s goals; it requires vigilance and clear expectations when operational kinks surface.

Features

Housing

  • 198 resident community capacity 198 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services-Laureldale in Laureldale, PA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can indulge in pampering treatments, as well as a fully furnished gaming room for entertainment. Additionally, there is a computer center and Wi-Fi/high-speed internet available for residents to stay connected.

For dining options, Manorcare Health Services-Laureldale provides restaurant-style dining in a spacious dining room, offering delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that every resident's needs are met.

Care services at the community include 24-hour call system and supervision for peace of mind, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Medication management is also provided to ensure that residents take their medications on time. A mental wellness program is implemented to support the emotional well-being of the residents.

The community offers transportation arrangement for non-medical purposes such as planned day trips or outings to nearby cafes, parks, theaters, places of worship, and restaurants. Transportation to doctors' appointments is also available.

Manorcare Health Services-Laureldale strives to provide a vibrant social environment for its residents. Concierge services are available to assist with any inquiries or requests. Fitness programs are offered to promote health and wellness among residents. Planned day trips and scheduled daily activities provide opportunities for socialization and engagement within the community. Resident-run activities allow residents to actively participate in planning events according to their interests.

With multiple cafes, parks, pharmacies, physicians' offices, restaurants, hospitals nearby, residents have convenient access to essential amenities outside of the community.

Overall, Manorcare Health Services-Laureldale is committed to providing exceptional care services in a comfortable environment while promoting social interaction and maintaining an active lifestyle for its residents.

Nearby Places of Interest

Restaurants

  • Shirley's Cafe & Tequila Bar (0.4 miles)
  • Popeyes Louisiana Kitchen (1.3 miles)
  • Chick-Fil-A (1.3 miles)
  • McDonald's (1.3 miles)
  • Jersey Mike's (1.4 miles)
  • Bojangles' Famous Chicken 'n Biscuits (1.4 miles)
  • Jumbo China Buffet (1.5 miles)

Physicians

  • Reading Health Physician Network- Internal Medicine (0.9 miles)
  • The Reading Hospital Medical G (1 miles)
  • Santoro William MD (1 miles)
  • Genesis Primary Care PC (3.4 miles)
  • Stempler Norman B DO (3.9 miles)
  • Lawlor Tara DO (4.1 miles)
  • Penn State Health St Joseph Medical Office Building (4.1 miles)

Places of Worship

  • Holy Guardian Angels Roman Catholic Church (1 miles)
  • Bethany Lutheran Church (4.6 miles)

Cafes

  • Panera Bread (1.3 miles)
  • Starbucks (1.4 miles)
  • Pike Cafe (2.6 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • GIANT Pharmacy (1.4 miles)
  • CVS Pharmacy (1.9 miles)
  • Walmart Pharmacy (2 miles)
  • CVS Pharmacy (4.1 miles)
  • Berks Discount Pharmacy (4.2 miles)
  • CVS Pharmacy (4.2 miles)

Theaters

  • AMC Theatres-Fairgrounds 10 (1.6 miles)
  • Fox Berkshire (4.4 miles)

Hospitals

  • Berks County Iu (2.3 miles)
  • Reading Hospital and Medical Center (2.4 miles)
  • Haven Behavioral Hospital (3.9 miles)
  • Reading Nursing Center Loc. 4 (4.7 miles)
  • Reading Hospital & Medical Center: Webb Sara Q (4.7 miles)
  • Beginnings Maternity Center (4.8 miles)
  • Reading Hospital Regl Cancer (4.8 miles)

Parks

  • Eleventh and Pike Playground (2.5 miles)
  • Jim Dietrich Park (3.1 miles)
  • Felix Dam Park (3.4 miles)
  • Egelman Park (3.6 miles)
  • Grings Mill Recreation Area (4 miles)
  • Leesport Playground (4.7 miles)

Transportation

  • Enterprise Rent-A-Car (5 miles)

Frequently Asked Questions

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