Quakertown Center

Pros

• The staff at the Quakertown Center were always pleasant and helpful.
• It was a comfort to know that the mother in question was safe and well cared for.
• The employees at the facility knew the mother well and met her with cheerful words and smiles throughout her days there.
• The facility had been renovated and was very attractive throughout.
• The layout of the facility allowed for wide open spaces, creating a pleasant atmosphere for visitors.
• The facility was kept very clean, with quick bedding changes and minimal odors.
• Both the management and staff received high ratings for their devotion to quality care.

Cons

• The shower room was filthy and smelled strongly of urine and feces.
• The private bathrooms were also dirty.
• The rooms had ants and were not kept clean.
• Some of the staff members showed a lack of concern for the residents.
• The management was rude and uncooperative.
• The facility was severely understaffed, especially during the second and third shifts.
• Some staff members did not want to be bothered or make important decisions regarding patient care.
• There were concerns about the staff's ability to handle emergencies, such as not calling 911 when a patient couldn't breathe properly.
• Initially, there was a lack of understanding about the degree of dementia in one resident, leading to inappropriate care choices being made.
• There were billing issues, including receiving bills after the resident had passed away and being billed for services that were already provided.
• These statements are paraphrased for clarity and conciseness.)

Review

Quakertown Center, a skilled nursing facility, has received mixed reviews from the families of residents. While one reviewer expressed gratitude for the care their mother received and praised the pleasant and helpful staff, others have had less positive experiences.

One reviewer described their three-year-long worry for their mother's safety and well-being at Quakertown Center. They were particularly dismayed by the unsanitary conditions in the shower room, which reeked of urine and feces. The buckets used to catch evacuations were seemingly not cleaned after each use, contributing to the unhygienic environment. Additionally, private bathrooms were found to be filthy and ants were discovered in some rooms. Understaffing also became apparent, with some aides displaying an apparent lack of concern for the residents.

Another dissatisfied reviewer highlighted the facility's severe understaffing during second and third shifts as a cause for concern. They also criticized the small size of the rooms and reported inconsistent levels of care among staff members. While some exhibited great dedication, others seemed disinterested or unwilling to address patients' needs promptly or appropriately.

In contrast to these negative experiences, one reviewer shared their initial concerns regarding how Quakertown Center understood their mother's Alzheimer's dementia. However, they eventually realized that staff members aimed to encourage independence for as long as possible before transitioning into total care when necessary. Despite their mother's limited recognition abilities, all employees displayed cheerful attitudes towards her throughout her stay.

The facility itself underwent renovations that transformed it into an attractive space characterized by wide open areas with high ceilings. With spacious corridors and large lounge and dining rooms offering plenty of natural light through windows overlooking trees and grass, visitors seldom felt enclosed within the facility. The presence of bird feeders outside many windows added a touch of nature to residents' surroundings.

Maintaining cleanliness appeared to be a priority at Quakertown Center according to one satisfied reviewer who noted its cleanliness and minimal odor caused by prompt bedding changes. Both management and staff received praise for their commitment to providing quality care.

While Quakertown Center has been lauded for its pleasant staff, devotion to patient care, and inviting environment, concerns have arisen over issues such as understaffing, unsanitary conditions in certain areas of the facility, and inconsistent levels of care among staff members. These varying perspectives shed light on the challenges faced by families seeking long-term skilled nursing care for their loved ones and underline the importance of thorough research before making a decision.

Physicians

• St Luke's Bone And Joint Center (0.8 miles)
• St Luke's Heart & Vascular Center (0.9 miles)
• Grand View Medical Practices (1.3 miles)
• Woodlands Healing Research Center (3.5 miles)
• Bux Mont Gastroenterology (3.9 miles)
• Stoneridge OBGYN (4.8 miles)
• Alpha Dermatology (4.8 miles)

Pharmacies

• Medicine Shoppe Pharmacy (1.1 miles)
• Small Town Pharmacy (1.3 miles)
• CVS Pharmacy (4.8 miles)
• CVS Pharmacy (7.3 miles)
• CVS Pharmacy (8 miles)
• CVS Pharmacy (8.2 miles)
• Professional Pharmacy of Pennsburg/Red Hill (8.2 miles)

Hospitals

• St Luke's Upper Bucks Campus (2 miles)
• St Lukes Hospital Human Resources Department (12.6 miles)
• Life Care Holdings (12.7 miles)
• Jefferson Lansdale Hospital (12.9 miles)
• Singh Sandeep MD - Good Shepherd Rehab Hospital (13 miles)

Restaurants

• Chick-Fil-A (2.5 miles)
• McDonald's (3.9 miles)
• The Perk (5.4 miles)
• Copperhead Grille (7.9 miles)
• Springtown Inn (9.4 miles)
• McDonald's (9.5 miles)
• Torre Restaurant (9.6 miles)

Cafes

• The Inside Scoop (6.3 miles)
• Starbucks (9.2 miles)
• Starbucks (11.7 miles)
• Saxbys Coffee (12.6 miles)

Places of Worship

• Luthern Home (6.5 miles)
• The National Shrine of Our Lady of Czestochowa (11.6 miles)

Parks

• Green Lane Park (9.2 miles)
• School Road Park (10.6 miles)
• Upper Salford Park (11.7 miles)
• Macungie Memorial Park (12.4 miles)

Theaters

• AMC Center Valley 16 (9.7 miles)