Sanatoga Center

Pros

• The staff at Genesis Health Care is very caring and helpful.
• Sanatoga Center was accommodating to the needs of the patients.
• The administration at Sanatoga Center was understanding and considerate.
• The nursing care at Sanatoga Center was excellent.
• The facility is clean and nice.
• Genesis Health Care is on top of everything when it comes to addressing health issues.
• There are a lot of activities for residents to participate in at Genesis Health Care.

Cons

• The leadership is incompetent and accepts lousy work ethic from some of the staff.
• They are understaffed and many staff are loud, even rude in their communication to the residents.
• This facility is understaffed and unqualified to deal with patients suffering with dementia.
• The staff was nice, but they were understaffed, and they could use more help.
• My mother got MRSA there. Ultimately, it's what killed her.
• The place seems poorly run, staff is largely inattentive and little problems take days to resolve.
• Little management/nursing supervision seems to foster a general atmosphere of neglect.
• Avoid it if you can.
• However, there were good aides, there were exceptionally good aides, and there was one aide that seemed to be in a hurry to just get things done.
• The nurses were ok for the most part - but not very attentive to the needs of the patients.

Summary

Sanatoga Center, a rehabilitation and nursing facility, has received mixed reviews from residents and their families. While there are a few conscientious nurses and certified nursing assistants (CNA's), the leadership is described as incompetent and accepting of a lousy work ethic among some staff members. The excellent staff who do take their jobs seriously are treated with indifference, leading to high turnover rates. This results in understaffing issues, causing significant delays in providing assistance to residents, especially those in need of help with basic tasks such as using the bathroom or moving from wheelchair to bed.

The facility itself is said to be clean, but the lack of qualified staff to handle patients suffering from dementia is concerning. One reviewer complains that when their father, who was diagnosed with Lewy Body Dementia, would become combative due to his illness, the facility would call an ambulance every time instead of properly addressing his needs. This constant jostling between different living arrangements only worsened his confusion, hallucinations, and violent outbursts. Additionally, they refused to transport him for necessary appointments unless accompanied by family members.

The overall lack of compassion towards patients with illnesses they have no control over is criticized by multiple reviewers. It is disheartening that individuals entrusted with providing care show little understanding for the challenges faced by those suffering from diseases like dementia. Furthermore, one reviewer shares a tragic experience where their mother contracted MRSA due to inadequate cleanliness protocols at Sanatoga Center. Her calls for assistance went unanswered throughout the night, resulting in her lying in urine which led to infected bedsores.

Though there were some positive aspects mentioned about Sanatoga Center as well. A reviewer notes that Genesis Health Care is conveniently located and found the facility clean and nice. The staff are described as caring and helpful, promptly attending to any issues that arise while also offering numerous activities for residents' participation.

Another reviewer expresses satisfaction with the accommodation provided for their mother at Sanatoga Center. They found the different categories of health care to be of good quality, highlighting the excellent nursing care and staff's willingness to accommodate requests. However, they did encounter one aide who seemed rushed and some cleaning staff who could have been more thorough.

Lastly, a reviewer describes their experience with the facility as mediocre. While they found the nurses to be acceptable, they felt that the staff lacked attentiveness to patient needs. Bathing was infrequent, leading them and their family members to take on that responsibility themselves. Some staff members were also noted for their excessive yelling at patients. Additionally, the food was deemed unappealing by their loved one.

In conclusion, Sanatoga Center has received mixed reviews from residents and their families. While there are positive aspects such as caring staff and clean facilities, issues such as understaffing, lack of qualification in dealing with dementia patients, negligence leading to infections like MRSA, and inadequate attention to patient needs have been raised by multiple reviewers. Prospective residents or their families should approach enlisting the services of Sanatoga Center with caution and thoroughly assess whether it is a suitable option for their specific needs.

Transportation Arrangement, Meal Delivery, Grocery Delivery, Prescription Delivery, and more, with or without a smartphone, 24/7 from GoGoGrandparent Learn more.

This area of Pottstown, Pennsylvania offers a variety of amenities and services that may cater well to seniors looking for a comfortable and convenient living environment. With several dining options nearby such as Chick-Fil-A, Railroad Street Bar & Grill, and The Blue Elephant, seniors can enjoy a range of culinary experiences. Additionally, there are multiple pharmacies including CVS Pharmacy and Rite Aid in close proximity for easy access to medications. For healthcare needs, there are several physicians' offices within a short distance, as well as hospitals like Pottstown Memorial Medical Center and Physicians Care Surgical Hospital nearby. Seniors can also enjoy the outdoors at parks like Pottstown Riverfront Park and Upper Schuylkill Valley Park. Overall, this area provides a mix of services, dining options, healthcare facilities, and recreational opportunities suitable for senior living.

Restaurants

• Chick-Fil-A (0.2 miles)
• McDonald's (2 miles)
• Railroad Street Bar & Grill (2.1 miles)
• Creekside Sports Bar & Grille (2.5 miles)
• The Blue Elephant (3.7 miles)
• Ice House Steaks & Pizza (3.9 miles)
• McDonald's (3.9 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Rite Aid (3.5 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.1 miles)
• Rite Aid (4.2 miles)
• Rite Aid (4.3 miles)

Physicians

• Performance Spine and Sports Physicians, PC (1.7 miles)
• Tri-County Neurology (1.7 miles)
• Healthsouth Rehabilitation Pottstown (1.7 miles)
• Pmsi (1.8 miles)
• Eye Consultants of Pennsylvania, PC (2.1 miles)
• Rothman Orthopaedics (2.2 miles)
• Pma Medical Specialists (2.6 miles)

Hospitals

• Pottstown Memorial Medical Center (1.7 miles)
• Physicians Care Surgical Hospital (2.1 miles)
• Einstein Collegeville (7.3 miles)
• Berks Family Care (7.7 miles)
• Phoenixville Hospital (8.7 miles)

Cafes

• Shorty's Sunflower Cafe (3 miles)
• Starbucks (4.1 miles)
• Starbucks (4.3 miles)
• Starbucks (4.5 miles)
• Starbucks (7.4 miles)
• Starbucks (10 miles)

Places of Worship

• Hope Community Church (3.7 miles)
• Royersford Baptist Church (4.8 miles)

Parks

• Pottstown Riverfront Park (3.7 miles)
• Upper Schuylkill Valley Park (6.5 miles)
• Upper Salford Park (8 miles)
• Green Lane Park (9 miles)
• Valley Forge National Historical Park (12.7 miles)