Sanatoga Center

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Sanatoga Center

225 Evergreen Road, Pottstown, PA 19464

For more information about senior living options: (844) 490-3973

2.8 from 9 reviews
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Skilled Nursing Facility

Overall Review of Sanatoga Center

Pros

  • pro The staff at Genesis Health Care is very caring and helpful.
  • pro Sanatoga Center was accommodating to the needs of the patients.
  • pro The administration at Sanatoga Center was understanding and considerate.
  • pro The nursing care at Sanatoga Center was excellent.
  • pro The facility is clean and nice.
  • pro Genesis Health Care is on top of everything when it comes to addressing health issues.
  • pro There are a lot of activities for residents to participate in at Genesis Health Care.

Cons

  • pro The leadership is incompetent and accepts lousy work ethic from some of the staff.
  • pro They are understaffed and many staff are loud, even rude in their communication to the residents.
  • pro This facility is understaffed and unqualified to deal with patients suffering with dementia.
  • pro The staff was nice, but they were understaffed, and they could use more help.
  • pro My mother got MRSA there. Ultimately, it's what killed her.
  • pro The place seems poorly run, staff is largely inattentive and little problems take days to resolve.
  • pro Little management/nursing supervision seems to foster a general atmosphere of neglect.
  • pro Avoid it if you can.
  • pro However, there were good aides, there were exceptionally good aides, and there was one aide that seemed to be in a hurry to just get things done.
  • pro The nurses were ok for the most part - but not very attentive to the needs of the patients.

Review

Sanatoga Center, a rehabilitation and nursing facility, has received mixed reviews from residents and their families. While there are a few conscientious nurses and certified nursing assistants (CNA's), the leadership is described as incompetent and accepting of a lousy work ethic among some staff members. The excellent staff who do take their jobs seriously are treated with indifference, leading to high turnover rates. This results in understaffing issues, causing significant delays in providing assistance to residents, especially those in need of help with basic tasks such as using the bathroom or moving from wheelchair to bed.

The facility itself is said to be clean, but the lack of qualified staff to handle patients suffering from dementia is concerning. One reviewer complains that when their father, who was diagnosed with Lewy Body Dementia, would become combative due to his illness, the facility would call an ambulance every time instead of properly addressing his needs. This constant jostling between different living arrangements only worsened his confusion, hallucinations, and violent outbursts. Additionally, they refused to transport him for necessary appointments unless accompanied by family members.

The overall lack of compassion towards patients with illnesses they have no control over is criticized by multiple reviewers. It is disheartening that individuals entrusted with providing care show little understanding for the challenges faced by those suffering from diseases like dementia. Furthermore, one reviewer shares a tragic experience where their mother contracted MRSA due to inadequate cleanliness protocols at Sanatoga Center. Her calls for assistance went unanswered throughout the night, resulting in her lying in urine which led to infected bedsores.

Though there were some positive aspects mentioned about Sanatoga Center as well. A reviewer notes that Genesis Health Care is conveniently located and found the facility clean and nice. The staff are described as caring and helpful, promptly attending to any issues that arise while also offering numerous activities for residents' participation.

Another reviewer expresses satisfaction with the accommodation provided for their mother at Sanatoga Center. They found the different categories of health care to be of good quality, highlighting the excellent nursing care and staff's willingness to accommodate requests. However, they did encounter one aide who seemed rushed and some cleaning staff who could have been more thorough.

Lastly, a reviewer describes their experience with the facility as mediocre. While they found the nurses to be acceptable, they felt that the staff lacked attentiveness to patient needs. Bathing was infrequent, leading them and their family members to take on that responsibility themselves. Some staff members were also noted for their excessive yelling at patients. Additionally, the food was deemed unappealing by their loved one.

In conclusion, Sanatoga Center has received mixed reviews from residents and their families. While there are positive aspects such as caring staff and clean facilities, issues such as understaffing, lack of qualification in dealing with dementia patients, negligence leading to infections like MRSA, and inadequate attention to patient needs have been raised by multiple reviewers. Prospective residents or their families should approach enlisting the services of Sanatoga Center with caution and thoroughly assess whether it is a suitable option for their specific needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sanatoga Center in Pottstown, PA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With its convenient location and proximity to various facilities, this community provides a convenient and fulfilling lifestyle for seniors.

The assisted living apartments at Sanatoga Center are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, a kitchenette, and a telephone. Residents can enjoy their own private space while staying connected with loved ones and the outside world. The community also features outdoor spaces such as gardens, where residents can relax and enjoy the fresh air.

Care services at Sanatoga Center are available 24/7 with a team of dedicated staff providing assistance with activities of daily living including bathing, dressing, and transfers. The coordination with health care providers ensures that residents receive the necessary medical care when needed. Medication management is also provided to ensure that medication schedules are followed accurately.

Nutrition is an important aspect of senior living, which is why Sanatoga Center offers special dietary restrictions options for residents. Meal preparation and service are included, ensuring that residents receive delicious and nutritious meals tailored to their specific dietary needs. Additionally, the community provides diabetes diets for those with specific dietary requirements.

To promote mental wellness among residents, Sanatoga Center offers a mental wellness program along with scheduled daily activities. These activities provide opportunities for socialization, engagement, and personal fulfillment.

Within close proximity to Sanatoga Center are several cafes, parks, pharmacies, physicians' offices restaurants, places of worship, and hospitals. This convenient location allows easy access to various amenities and services in the surrounding area.

Overall, Sanatoga Center in Pottstown, PA provides a comprehensive range of amenities and care services designed to enhance the quality of life for its senior residents. With its comfortable accommodations, caring staff members,and convenient location,this assisted living community offers a safe, supportive, and enriching environment for seniors to thrive.

Nearby Places of Interest

This area of Pottstown, Pennsylvania offers a variety of amenities and services that may cater well to seniors looking for a comfortable and convenient living environment. With several dining options nearby such as Chick-Fil-A, Railroad Street Bar & Grill, and The Blue Elephant, seniors can enjoy a range of culinary experiences. Additionally, there are multiple pharmacies including CVS Pharmacy and Rite Aid in close proximity for easy access to medications. For healthcare needs, there are several physicians' offices within a short distance, as well as hospitals like Pottstown Memorial Medical Center and Physicians Care Surgical Hospital nearby. Seniors can also enjoy the outdoors at parks like Pottstown Riverfront Park and Upper Schuylkill Valley Park. Overall, this area provides a mix of services, dining options, healthcare facilities, and recreational opportunities suitable for senior living.

Restaurants

  • Chick-Fil-A (0.2 miles)
  • McDonald's (2 miles)
  • Railroad Street Bar & Grill (2.1 miles)
  • Creekside Sports Bar & Grille (2.5 miles)
  • The Blue Elephant (3.7 miles)
  • Ice House Steaks & Pizza (3.9 miles)
  • McDonald's (3.9 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • Rite Aid (3.5 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.1 miles)
  • Rite Aid (4.2 miles)
  • Rite Aid (4.3 miles)

Physicians

  • Performance Spine and Sports Physicians, PC (1.7 miles)
  • Tri-County Neurology (1.7 miles)
  • Healthsouth Rehabilitation Pottstown (1.7 miles)
  • Pmsi (1.8 miles)
  • Eye Consultants of Pennsylvania, PC (2.1 miles)
  • Rothman Orthopaedics (2.2 miles)
  • Pma Medical Specialists (2.6 miles)

Hospitals

  • Pottstown Memorial Medical Center (1.7 miles)
  • Physicians Care Surgical Hospital (2.1 miles)
  • Einstein Collegeville (7.3 miles)
  • Berks Family Care (7.7 miles)
  • Phoenixville Hospital (8.7 miles)

Cafes

  • Shorty's Sunflower Cafe (3 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.5 miles)
  • Starbucks (7.4 miles)
  • Starbucks (10 miles)

Places of Worship

  • Hope Community Church (3.7 miles)
  • Royersford Baptist Church (4.8 miles)

Parks

  • Pottstown Riverfront Park (3.7 miles)
  • Upper Schuylkill Valley Park (6.5 miles)
  • Upper Salford Park (8 miles)
  • Green Lane Park (9 miles)
  • Valley Forge National Historical Park (12.7 miles)

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