Willowcrest in Philadelphia, PA
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Albert Einstein Med Ctr, Philadelphia, PA 19141
For more information about senior living options: (844) 490-3973
The front desk staff member with short hair and cute glasses was professional, polite, and kind. The infusion center nurse Susan was professional, kind, and attentive. The infusion center team delivered a great visit. The wife recovering from surgery found the care very good, with a large sunny room and nursing staff pleasant and attentive. The infusion center's staff, including Alisha at the front desk and Nurse Robin, created a friendly atmosphere with clean, comfortable chairs and a terrific environment. Dr Noble was amazing and personally there on the first day to go over everything and provide support. The staff were described as kind, personable, knowledgeable, caring, and always above and beyond.
The place is horribly outdated. The staff are rude and short-tempered toward patients. The rooms are filthy and cramped, with two patients per room and no privacy. The bathrooms are a disgrace and are poorly maintained. Most nurses are incompetent, lack compassion, and should not be in healthcare. The nursing care is the worst, with patients waiting hours for pain medication and wound care. The staff are unprofessional, disrespectful, and unresponsive to call bells. The facility lacks privacy, dignity, cleanliness, and adequate staffing; it is not recommended.Willowcrest Rehabilitation Center in Philadelphia is best-suited for families seeking short-term rehab close to Einstein Hospital and willing to actively manage care through vigilant oversight. The environment and staffing reality require engagement: families should be prepared to monitor timely pain management, ensure rooms are cleaned, and advocate for privacy and dignity in a setting where two residents may share a room and bathrooms are not consistently up to standard. For those who can navigate a chaotic workflow and press for accountability, Willowcrest can provide access to rehab services in a location convenient to the medical partners surrounding the hospital campus.
Conversely, this community may not be the right fit for anyone prioritizing modern amenities, private accommodations, or consistently warm bedside manner. Alternatives should be considered by families who demand reliable med administration, prompt responses to call bells, clean facilities, updated equipment, and a culture of professional compassion. Individuals or caregivers who cannot frequently visit or cannot tolerate frequent delays in care will find Willowcrest particularly challenging. The strongest cautions come from repeated reports of rude or overwhelmed staff, long waits for relief and pain control, and rooms that feel antiquated or neglected. Even where therapy teams show competence, these conditions undermine the overall experience for residents relying on steady daily routines.
On the upside, there are pockets of professionalism and patient-centered care that can make a difference during a tough rehab stay. Several reviews single out individual nurses and CNAs who were attentive and capable, and the infusion center notes describe a clean, courteous process with informed staff. When therapy is the focus, certain aides and nurses deliver meaningful progress and reassurance to worried families. The proximity to Einstein Hospital adds a practical edge for emergencies or coordinated discharge planning. Yet these positives are unevenly distributed across shifts and units, and they struggle to overcome systemic issues around cleanliness, privacy, and timely medication administration that recur in multiple conversations.
Prospective residents should verify several practical details before committing. Tour rooms to assess space, privacy, and cleanliness; inspect bathrooms for maintenance; confirm that private bed rails and fall precautions are in place; observe call-bell response and bedside assistance across different times of day; ask current staff about med timing and discharge planning; review the dining options and meal quality; and request a frank look at staffing levels and turnover. Also check whether the rehab plan aligns with expectations for pain management, wound care, and activity therapy. Red flags include repeated reports of unreturned calls, ignored emergencies, and staff who appear rushed or disrespectful. A careful, multi-visit evaluation is essential to determine whether Willowcrest can meet specific care goals.
Those who value a higher standard of care should consider other options, especially if private rooms, consistently compassionate staff, and clean, well-maintained facilities are non-negotiables. If staying at Willowcrest is unavoidable due to location or network constraints, insist on rigorous care coordination: require daily rounds by a charge nurse, establish a clear med-pass schedule, and secure a discharge plan with measurable milestones. The infusion-center experience demonstrates that capable, attentive staff can exist within the organization; this should raise expectations that similar standards can be replicated across the rehab floors with strong leadership and accountability. In short, Willowcrest can work in select circumstances, but only for families prepared to push for high-quality care at every turn.
Bottom line: Willowcrest is a decision to make with eyes wide open. It is most appropriate for short, closely supervised rehab near a major hospital and for families ready to advocate aggressively for timely meds, clean spaces, and respectful treatment. For anyone prioritizing consistent nursing proficiency, patient privacy, and durable facility standards, alternatives should be explored first. Before a move, arrange multiple visits, speak with administration about staffing ratios, review recent state inspections, and request direct experiences from current residents' families. If those lines of accountability are firm and transparent, Willowcrest can be navigated; otherwise, the safer path is to choose a facility with a proven track record of reliability, dignity, and basic daily competence.
44 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (13 miles away) Trenton-Mercer County (24 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willowcrest in Philadelphia, PA is a beautiful assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our apartments come fully furnished and include cable or satellite TV, Wi-Fi/high-speed internet, a kitchenette, and a telephone. Our residents can enjoy spending time in our outdoor spaces and garden or relaxing with a book in our small library.
We understand the importance of delicious and nutritious meals, which is why we offer restaurant-style dining with special dietary restrictions catered to. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure our residents receive their prescribed medications on time.
At Willowcrest, we prioritize the mental wellness of our residents through our mental wellness program. We believe that staying active is vital to overall well-being, which is why we offer resident-run activities as well as scheduled daily activities for everyone to participate in and enjoy.
Convenience is key at Willowcrest, with numerous amenities and services nearby. There are 9 cafes, 6 parks, 19 pharmacies, 2 physicians' offices, 11 restaurants, 3 transportation options, and 7 hospitals all located within close proximity to our community.
Join us at Willowcrest in Philadelphia where you can live comfortably and receive the care you deserve while enjoying all that this vibrant city has to offer.
Willowcrest is located at Albert Einstein Med Ctr, Philadelphia, PA 19141 in Philadelphia County, Pennsylvania
Willowcrest on seniors.fyi includes 4 photos including images showing building, sidewalk, urban, trees, landscaping, entrance, and more.
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