Tucker House Nursing And Rehabilitation Center

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  • Entrance

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  • Nature

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Tucker House Nursing And Rehabilitation Center

1001-11 Wallace Street, Philadelphia, PA 19123

For more information about senior living options: (844) 490-3973

3.6 from 100 reviews
5 stars
59
4 stars
5
3 stars
4
2 stars
0
1 stars
32

Skilled Nursing Facility

Overall Review of Tucker House Nursing And Rehabilitation Center

Pros

  • pro The staff are very friendly and nice to residents staying there.
  • pro They explain information thoroughly when questions arise.
  • pro There is a small store open on Wednesdays where residents can get treats, which is enjoyed.
  • pro The front desk check-in method and attendant impressed the reviewer; the staff are patient and informative.
  • pro The facility is described as a gem in skilled nursing and rehabilitation, with care, dedication, and community.
  • pro Yochanan Tolchin, LNHA, demonstrates leadership, compassion, and excellence.
  • pro The staff are friendly and courteous; the facility is nice with a pleasant exterior environment.
  • pro Great service and very clean.
  • pro LaShonda, the Activity Director, provides weekly events and creates a pleasant atmosphere.

Cons

  • pro Some reviewers claim the staff do not care about residents.
  • pro They describe the supervisor Melissa as rude.
  • pro The facility is dirty and infested with roaches and bedbugs, with lazy, unprofessional workers.
  • pro There are allegations that staff steal from patients.
  • pro Tucker House is accused of neglect and negligence.
  • pro Infestations and other issues have led some to say the place should be shut down.
  • pro There is a reported lack of communication with families and missing personal items.

Review

Tucker House Rehabilitation & Nursing Center, part of the Bedrock Care family, receives a wide range of feedback from visitors and residents that paints a picture of a facility with real strengths in staff compassion and resident-centered care, but also serious concerns about hygiene, safety, and administrative responsiveness. Several accounts emphasize warmth, courtesy, and a welcoming atmosphere. Families describe front desk staff who are patient and informative, easy check-in and check-out experiences, and caregivers who take the time to explain information thoroughly. The overall tone from many positive reviews is that when the staff are engaged, the environment feels supportive and reassuring for residents and their loved ones.

Many reviewers highlight specific individuals who left a lasting impression through kindness and professional care. Yochanan Tolchin, LNHA, is repeatedly praised for leadership, professionalism, and a compassionate approach that resonates throughout the facility. The second-floor staff are described as caring and attentive, and there are several mentions of nurses, occupational therapists, and aides who go above and beyond in daily interactions. Visitors appreciate staff who accommodate dietary restrictions, such as non-pork meals, and those who create opportunities for meaningful connection, conversation, and sometimes even personal moments of trust for residents and their families. The presence of a small store open on Wednesdays also stands out as a practical, welcome amenity that adds a touch of normalcy and comfort to the resident experience.

Family and friend visits are described as largely positive when the facility runs smoothly. Reviewers recount pleasant visits where staff were courteous and helpful, and where family members felt comfortable engaging with their loved ones. Some accounts specifically mention security and the overall pleasant exterior environment, indicating a sense of safety and comfort in the facility's outdoors and common spaces. In several stories, residents or their relatives express gratitude for attentive care during visits, including moments where staff assisted with personal needs or helped to facilitate family interactions. In positive notes, the facility is portrayed as a place where people can feel supported, and where the residents' dignity and well-being are prioritized.

However, the overall picture cannot ignore the more troubling experiences reported by others. A number of reviews describe dirty conditions, pests, and strong odors - roaches and bedbugs being repeatedly mentioned - suggesting inconsistent adherence to cleanliness and sanitation. Some reviewers express fear for residents' safety, recounting issues such as rooms with no air conditioning, water problems, or broken equipment, and in one particularly serious account, a family member describes a failure to appropriately monitor a fall risk patient, leading to additional injuries. These accounts also include concerns about responsiveness and communication, with families reporting delays in updates, missing clothing, or feeling out of the loop about a loved one's status. In some cases, visitors describe witnessing or hearing about unsafe conditions, and there are stories of roommates who caused distress for others, which understandably heighten worries about day-to-day safety.

Safety and neglect concerns surface prominently in a few escalating narratives. One detailed account describes a patient who arrived after head trauma, with a lack of appropriate monitoring or coordination - ultimately requiring transfer back to a hospital for further treatment. The same review notes a series of alleged oversights, from broken beds and malfunctioning air conditioning to delays in diagnostic imaging and pain management, culminating in a sense that the facility did not meet the family's expectations for safeguarding a vulnerable resident. These experiences contrast sharply with the more favorable visits and highlight the critical difference that individual shifts, staff availability, and leadership responses can make in determining a resident's daily life and safety.

Administrative and financial concerns also appear in the feedback, raising questions about organizational reliability beyond day-to-day care. One reviewer reports ongoing difficulty resolving outstanding debts and unclear, slow communication about payments, which would understandably influence trust and willingness to engage as a vendor or partner with the facility. Names are called out in this context - HR, scheduling, and administration - reflecting frustration with processes and follow-through. Taken together, these comments suggest that while Tucker House can be a place of compassion and high-quality care in many instances, there are real, systemic issues in some cases that can undermine confidence among families and partners.

In sum, Tucker House presents a complex, mixed experience. The facility is clearly capable of delivering genuine kindness, dignified interactions, and attentive, patient-centered care when staff are aligned and communication is clear. The leadership, particularly figures like Yochanan Tolchin and several noted front-line caregivers, receives substantial praise for fostering a compassionate environment. Yet the same setting also faces significant challenges related to hygiene, safety practices, timely communication, and administrative reliability. Prospective families and partners should weigh these varied experiences, ask pointed questions about pest control, room conditions, safety protocols, and how the facility handles complaints and financial matters, and seek updates on any ongoing concerns. Acknowledging both the strong, people-centered care and the serious concerns raised in other reviews will help ensure a well-informed view of Tucker House and the care it provides.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (8 miles away) Philadelphia International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Tucker House Nursing And Rehabilitation Center in Philadelphia, PA is a vibrant and supportive assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community-operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected online.

For dining, Tucker House provides restaurant-style meals in a comfortable dining room setting. Special dietary restrictions are accommodated to ensure each resident's nutritional needs are met. Additionally, housekeeping services keep the community clean and tidy.

Residents have access to various recreational facilities within Tucker House, including a fitness room, gaming room, small library, and outdoor spaces such as gardens. Other amenities include move-in coordination assistance, private bathrooms for added privacy, and telephone service. Wi-Fi/high-speed internet is available throughout the community.

The care services at Tucker House are comprehensive and include 24-hour call system and supervision for the safety of residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents take their medications on time.

The community places importance on mental wellness and offers a mental wellness program to support the emotional well-being of residents. Special dietary restrictions can be accommodated for those with specific health needs. Transportation arrangements are made both for non-medical purposes like outings or shopping trips and also for medical appointments.

Tucker House Nursing And Rehabilitation Center strives to create an engaging environment by providing concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests. The location of the community is advantageous with several cafes, parks, pharmacies, physicians' offices restaurants,theaters,and hospitals located nearby which add convenience and accessibility for both residents and their families. Overall,Tucker House Nursing And Rehabilitation Center is a warm and inviting assisted living community that prioritizes the well-being and comfort of its residents.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Rite Aid (0.8 miles)
  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.3 miles)

Parks

  • Franklin Square (0.7 miles)
  • Piazza Dog Park (0.9 miles)
  • Independence National Historical Park (1.1 miles)
  • Race Street Pier (1.1 miles)
  • Palmer Doggie Depot (1.4 miles)
  • Rittenhouse Square (1.4 miles)
  • Palmer Park Farmers Market (1.4 miles)

Transportation

  • Jefferson Station (0.9 miles)
  • 30th Street Station (1.6 miles)
  • SEPTA: MFL/TRL 30th Street Station (1.7 miles)
  • Septa Wayne Junction Station (4 miles)

Restaurants

  • Independence Beer Garden (1 miles)
  • Middle Child Clubhouse (1 miles)
  • The Franklin Fountain (1.2 miles)
  • U Bar (1.2 miles)
  • Tabu Lounge & Sports Bar (1.2 miles)
  • K'Far (1.3 miles)
  • Parc Brasserie (1.4 miles)

Cafes

  • La Colombe Coffee Roasters (1.2 miles)
  • Elixr Coffee (1.2 miles)
  • La Colombe Torrefaction (1.3 miles)
  • ReAnimator Coffee (1.7 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.5 miles)

Theaters

  • Landmark Theatres - Ritz Five (1.3 miles)

Hospitals

  • Episcopal Hospital (2.2 miles)
  • The Pavilion (2.3 miles)
  • Veterans Administration Community Living Center (2.6 miles)
  • Cooper University Hospital (2.6 miles)
  • Philadelphia VA Medical Center (2.7 miles)
  • Temple University Hospital (2.8 miles)
  • St Christopher's Hospital for Children (3.3 miles)

Physicians

  • Children's Hospital of Philadelphia (2.4 miles)
  • CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (2.4 miles)
  • Frankford Avenue Health Center (5 miles)

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