Tucker House Nursing And Rehabilitation Center in Philadelphia, PA
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1001-11 Wallace Street, Philadelphia, PA 19123
For more information about senior living options: (844) 490-3973
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The staff are very friendly and nice to guests staying at Tucker House. They go over information thoroughly when guests have questions. They have a small store open on Wednesdays for treats, which guests enjoy. The front desk check-in method and attendant are impressive. On a recent visit, there was no overwhelming smell in the halls, making the environment pleasant. The front desk staff are patient and informative. The second-floor staff are caring and attentive. Great service and the facility is very clean. The Tucker House team is impressive and keeps up the great work. The staff are very friendly and there are no complaints. There is no place like Tucker House; residents receive loving care. The courtyard grounds are beautiful and provide a nice place to visit.
The facility is dirty, full of roaches and bedbugs, and the staff are lazy and unprofessional. The supervisor Melissa is rude. The place is the absolute worst place to send a loved one; residents are neglected and there isn't enough linen to provide care. The staff are accused of stealing from patients. There are lies and poor upper management; it is a very bad place. Bed bugs and roaches are everywhere, and the facility should be shut down. There are reports of neglect leading to injuries and families not being informed about their loved ones' conditions. Corporate allegedly pressured for fake positive reviews, while the building is falling apart with bed sores.Tucker House Nursing and Rehabilitation Center is best suited for families that value a visibly attentive staff, easy access to administration, and a resident-centric vibe where daily life feels personal and social. The campus sits in Philadelphia with a courtyard-friendly setting, and several reviews highlight friendly front-desk service, compassionate nurses, and a therapy and activities cadre that strive to keep residents engaged. For loved ones who respond well to direct communication, frequent staff touchpoints, and a home-like atmosphere, Tucker House can feel like a trustworthy home base. The facility's strongest case rests on human connection: patients who respond to courtesy, individualized meal accommodations, and a schedule that includes regular social activities tend to report genuine warmth and a sense of being cared for.
There are clear reasons to consider alternatives. Families with the highest priority on spotless cleanliness, pest-free rooms, and flawless safety records may want to look elsewhere. Multiple accounts describe roaches or bed bugs, persistent odors, and housekeeping lapses, which raise legitimate concerns about ongoing hygiene and resident comfort. Other reviews flag serious safety and communication gaps - missed notifications to families, complaints about room conditions, and at least one well-documented incident involving a fall and delayed care. For those who require predictable staffing stability, rigorous incident reporting, and unwavering transparency, Tucker House may fall short of expectations and warrant a facility with a longer, proven track record in safety and reliability.
The facility's positives do matter and do hedge the downsides in meaningful ways. Front-desk checks-in are consistently described as smooth, and staff across floors are frequently praised for kindness, patience, and attentiveness. When meals are tailored - such as accommodating a non-pork diet - and when activity staff proactively organizes social events, residents express a sense of belonging and dignity that can significantly improve quality of life, especially for long-term residents. The rehabilitation and therapy teams receive praise for competence and for building trust with patients and families, and administrators who are accessible and responsive can transform a visit from anxious to constructive. In short, the human element can substantially offset shortcomings in other domains, at least for residents who prioritize relational care.
Yet substantial, credible red flags persist. The most persistent concerns center on cleanliness and pest control, with multiple reports of bed bugs, roaches, and lingering odors that undermine comfort and resident dignity. Even when care staff are praised, there are notes of inconsistent communication - families reporting missing clothing, unclear care plans, and delayed updates after hospitalizations or incidents. Safety questions arise from accounts of equipment failures, beds or chairs in disrepair, and at least one case where a resident was not promptly watched or properly supervised. Financial and administrative complaints also surface, suggesting a burden of mistrust around billing and vendor relationships that can erode confidence in overall governance. Taken together, these issues suggest that Tucker House can deliver compassionate day-to-day care, but risk management and facility upkeep remain areas of serious concern.
For families weighing a decision, the practical path is a targeted, one-two punch: visit with a checklist and demand specific assurances. First, observe the cleanliness of resident rooms, bathrooms, and common areas on multiple shifts, and request pest control logs and recent remediation actions. Second, evaluate the communication cadence: ask for a dedicated point of contact, a guaranteed care conference cadence, and written responses for urgent concerns. Probe safety culture: incident logs, response times, fall prevention measures, and the availability of emergency equipment. Finally, interrogate administration about staffing stability, turnover trends, and how they handle patient-rights concerns, with a clear plan for escalation if issues arise. If these factors align with family standards, Tucker House becomes a viable option; if not, strong alternatives exist that emphasize consistent safety, cleanliness, and transparent governance.
In the end, Tucker House presents a bifurcated proposition. For some families, the value lies in a warm, personally engaged staff and a facility that feels like a community, with administrators who listen and teams that work hard to tailor care and activities to individual residents. For others, the experience signals a need for caution - where cleanliness lapses, sporadic communication, and safety concerns have the potential to overshadow the benefits of compassionate care. The prudent stance is to enter with clear expectations, rigorous oversight, and a plan for ongoing family involvement. Tucker House can be the right home for a particular blend of warmth and personal attention, but it demands vigilant evaluation and, where needed, a readiness to pursue higher-performing options.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tucker House Nursing And Rehabilitation Center in Philadelphia, PA is a vibrant and supportive assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community-operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected online.
For dining, Tucker House provides restaurant-style meals in a comfortable dining room setting. Special dietary restrictions are accommodated to ensure each resident's nutritional needs are met. Additionally, housekeeping services keep the community clean and tidy.
Residents have access to various recreational facilities within Tucker House, including a fitness room, gaming room, small library, and outdoor spaces such as gardens. Other amenities include move-in coordination assistance, private bathrooms for added privacy, and telephone service. Wi-Fi/high-speed internet is available throughout the community.
The care services at Tucker House are comprehensive and include 24-hour call system and supervision for the safety of residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents take their medications on time.
The community places importance on mental wellness and offers a mental wellness program to support the emotional well-being of residents. Special dietary restrictions can be accommodated for those with specific health needs. Transportation arrangements are made both for non-medical purposes like outings or shopping trips and also for medical appointments.
Tucker House Nursing And Rehabilitation Center strives to create an engaging environment by providing concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests. The location of the community is advantageous with several cafes, parks, pharmacies, physicians' offices restaurants,theaters,and hospitals located nearby which add convenience and accessibility for both residents and their families. Overall,Tucker House Nursing And Rehabilitation Center is a warm and inviting assisted living community that prioritizes the well-being and comfort of its residents.
Tucker House Nursing And Rehabilitation Center is located at 1001-11 Wallace Street, Philadelphia, PA 19123 in Philadelphia County, Pennsylvania
Tucker House Nursing And Rehabilitation Center on seniors.fyi includes 8 photos including images showing urban, building, landscaping, entrance, fence, outdoors, brick wall, sidewalk, and more.
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