Riverside Care Center - Mckeesport

Pros

• The family appreciates the variety of activities offered at Riverside Nursing, particularly bingo, which their grandmother loves.
• The staff at Riverside Nursing is described as polite and always willing to help, ensuring a comfortable environment for residents.
• The entertainment and activity options, such as Kennywood trips and luncheons, are well-explained by the staff, providing a sense of engagement for residents.
• The family feels confident that their grandmother will receive good care at this facility.

Cons

• Residents may be discharged if they do not apply for Medicaid to cover copays, regardless of their ongoing care needs.
• There are restrictions on water intake for residents, which seems to prioritize staff convenience over resident comfort and hydration.
• The quality of attention provided to residents appears to be inadequate, as evidenced by the lack of support for a resident who refused to get into bed.
• A wheelchair was used without proper foot support, leading to fluid retention in a resident's feet and hindering mobility.

Review

The experience of residents and their families at Riverside Nursing has proven to be multifaceted, encompassing both commendable aspects and serious concerns. One prominent issue that stands out is the management of Medicaid applications and the subsequent treatment of residents based on their financial situations. There have been alarming reports that once staff discover a resident is not applying for Medicaid to cover necessary copays, they may face eviction from the facility, even if they still require care. This practice raises ethical questions about how long-term care facilities prioritize financial considerations over the health needs of vulnerable residents.

In addition, there are troubling accounts related to basic care practices within Riverside Nursing. One former resident's family member reported that during their stay, the amount of water available for residents was restricted by staff. This limitation appears to stem from concerns over the potential frequency of bathroom trips that would place additional demands on the workers. Such actions not only jeopardize hydration levels but also reflect a lack of empathy for residents who may struggle with mobility issues or other health challenges requiring adequate fluid intake.

Moreover, there were significant concerns regarding individual attention provided to residents like the reviewer’s mother. Her experience indicated a glaring lack of personalized care; she resisted going to bed yet was left in a wheelchair without proper foot supports. This neglect seemed symptomatic of broader systemic issues within the facility where employees might be overwhelmed or poorly trained to handle specific resident needs. The accumulation of fluids in her feet raised red flags regarding proper monitoring and intervention protocols that should ideally be in place for all patients.

Despite these negative observations, some aspects of Riverside Nursing did receive positive feedback from its clients and families. A distinctly enjoyable component mentioned was the variety of activities offered by the facility. Bingo emerged as a favorite pastime among many residents, including one grandmother who found immense joy in participating regularly. The staff's commitment to organizing entertainment options such as trips to Kennywood and luncheons showcased their effort to promote social engagement among residents—a vital element in maintaining mental well-being in a nursing home environment.

The positive interactions with staff members also contributed significantly to creating an overall welcoming atmosphere at Riverside Nursing. Families expressed comfort with how polite and dedicated the personnel were toward meeting immediate needs at any time—describing them as responsive and willing to assist promptly whenever called upon. Such behavior is crucial in fostering relationships between caregivers and families who are anxious about their loved ones’ comfort and health status.

While there are laudable points regarding activity availability and staff responsiveness at Riverside Nursing, it is critical that management addresses existing deficiencies highlighted by families concerning basic patient care practices and treatment policies based on financial status. Ultimately, ensuring each resident receives attentive care—free from undue restrictions—is essential not only for compliance with ethical standards but also for building trust within this community aimed at supporting some of society’s most vulnerable members.

Pharmacies

• Rite Aid (0.6 miles)
• Rite Aid (2 miles)
• Rite Aid (2.3 miles)
• Rite Aid (3.2 miles)
• Rite Aid (3.9 miles)
• Walgreens (4.7 miles)
• Rite Aid (4.7 miles)

Restaurants

• Port Vue Pub (0.8 miles)
• Tillie's Restaurant (2 miles)
• McDonald's (2.5 miles)
• McDonald's (2.5 miles)
• The Potato Patch (2.8 miles)
• Taco Bell (3.3 miles)
• Al's Cone Zone (3.4 miles)

Hospitals

• UPMC McKeesport (1 miles)
• Magee-Women's Hospital of UPMC (7.9 miles)

Places of Worship

• Saint Patrick Church (1.8 miles)
• First Presbyterian Church of Edgewood (6 miles)
• Kingdom Hall Of Jehovahs Witnesses (6.7 miles)

Parks

• Renziehausen Park (2 miles)
• Filmet Park (5.4 miles)
• Tepes Park (5.5 miles)
• Frick Park Blue Slide Playground (6.2 miles)
• Frick Park (6.5 miles)
• Schenley Park (7.2 miles)
• Monroeville Community Park (7.3 miles)

Physicians

• Community Family Practice (2.6 miles)
• Jefferson Surgery Center (4.1 miles)
• Jefferson Internal Medicine (4.1 miles)
• Steel Valley Orthopedic Associates PC (4.3 miles)
• CCP - South Hills Pediatric Associates, Jefferson Hills Office (4.6 miles)
• Charles Robert Brown (5.3 miles)
• UPMC Physican Services (7.1 miles)

Cafes

• Parkside Cafe (2.8 miles)
• Starbucks (4.3 miles)
• Starbucks (4.9 miles)
• GetGo Café and Store (5.8 miles)
• Big Dog Coffee (7.5 miles)
• Panera Bread (7.8 miles)

Theaters

• AMC Waterfront 22 (4.9 miles)

Transportation

• U-Haul Moving & Storage of Pleasant Hills (5.1 miles)