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3.3 from 28 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
1
1 stars
11
Overall Review of Susque View Home
common23 reviews mention this
Staff dedication is a recurring theme
Residents and families frequently describe the staff as caring and attentive.
Across the reviews, people repeatedly mention staff who get to know residents, provide support, and stay in communication with families. Several comments highlight therapy, nursing, and social work involvement as part of day-to-day care and recovery. At the same time, there are also complaints about neglect, poor responsiveness, and uncaring interactions during difficult situations.
differentiator7 reviews mention this
Rehab and therapy support stands out
Reviews frequently mention therapy help during inpatient rehab.
Multiple reviews describe inpatient rehab after hospitalization or illness, with therapy teams focused on regaining mobility. Residents and families also mention nurses and social workers staying engaged and helping coordinate what to expect as health changes. That lines up with the care focus of skilled nursing and daily living assistance, along with meal preparation and medication management support.
common2 reviews mention this
Dining quality gets mixed mentions
Dining reviews include both praise and a strong negative note.
One review criticizes the food quality, while another says the food was very good with choices each day. The community also offers restaurant-style dining and includes meal-related support such as special dietary restrictions and diabetes diet options.
common6 reviews mention this
Atrium, garden, and activities
Residents describe a lively mix of activities and shared spaces.
Several reviews call out the indoor atrium and outdoor areas as pleasant places to spend time. Others mention residents joining activities and being part of a team-based environment, including scheduled daily activities. The amenities list also supports that mix with garden/outdoor space and scheduled community activity offerings.
caveat2 reviews mention this
Bed setup and cleanliness concerns
Some reviews raise concerns about beds and basic care handling.
One reviewer complained about bed safety and fit issues, including concerns about railings and bed size. Another described a bed swap that they felt wasnât handled with proper cleaning and materials, and said the situation wasnât resolved after repeated follow-up.
caveat3 reviews mention this
Cleanliness is a recurring complaint
A few reviews directly complain about cleanliness.
Some reviewers describe the facility as dirty or disgusting, and one mentions pests showing up near the front door. These concerns appear alongside other negative comments about care quality in those same reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
146 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Upmc Lock Haven Cafe (0.1 miles)
Lock Haven Hospital (0.1 miles)
Giles Karen MD - UPMC Susquehanna (0.1 miles)
Jersey Shore Hospital (0.3 miles)
Ucbh (3.3 miles)
UPMC Outpatient Center (5.9 miles)
Jersey Shore Hospital (6 miles)
Restaurants
Arby's (0.2 miles)
Rita's Italian Ice (0.2 miles)
Melpie (0.5 miles)
KFC (1 miles)
Original Italian Pizza Pa (1.1 miles)
Pat Reeders Tavern (1.2 miles)
Variety Buffett (1.2 miles)
Physicians
Susquehanna Health Family Medcn (0.3 miles)
Sarah McElroy DO (0.3 miles)
Lock Haven Family Practice (0.3 miles)
BNG Aesthetics (1.2 miles)
Nittany Valley Medical Associates (1.2 miles)
Crystal Vision (1.3 miles)
Mary Elizabeth Piergallini (1.3 miles)
Places of Worship
General Conference Of Seventh-Day Adventists (0.3 miles)
Susque View Home on seniors.fyi includes 5 photos including images showing architecture, tree, fireplace, bookshelves, interior, decor, windows, indoor garden, and more.
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