Susque View Home in Lock Haven, PA
Save22 Cree Drive, Lock Haven, PA 17745
For more information about senior living options: (844) 490-3973
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The care and compassion displayed by the staff is incredible. The atrium and outdoor patio provide a beautiful atmosphere to live and recover in. The staff get to know the residents and take an active interest in their recovery. The facility is welcoming, with a beautiful and relaxing garden and outdoor space, and a therapy team that focuses on improving residents' mobility. The residents look like they are having fun in their activities. The therapy department helps residents regain mobility and walk with assistance. The campus is beautiful, and the indoor atrium is impressive. The resident rooms are spacious with large windows and great views.
The food was the worst the reviewer has ever had; there were no railings on patient beds, risking falls, and the beds are small and undersized. The facility was described as terrible and the reviewer advised against bringing loved ones there. There was little to no care from the staff for residents, and the reviewer would not recommend sending any loved ones here. The care was horrible, with claims that staff took from residents and a nurse was stealing from Walmart; the reviewer urged others to go elsewhere. The reviewer warned others to avoid this place, noting some staff would rather use their phones than care for residents, and that the facility is dirty and disgusting. The reviewer stated not to bring family members here, saying the quality of care is sickening, the DON is described as nasty, and mice are at the front door; the place is trash. Call bells are not answered for up to 55 minutes or not at all; the staff are terrible at responding. The reviewer would not recommend bringing a family member here, citing staff neglect and state involvement in and out of the facility.Susque View Home in Lock Haven is best suited for families seeking a rehab-forward environment with strong therapeutic services housed in an attractive, campus-style setting. The layout combines a bright atrium, garden spaces, and easy access to therapy, with the option for residents to move into apartment-style living on the same campus as recovery progresses. This makes it appealing for someone leaving hospital care who wants continuity of monitoring and rehab in a familiar place. However, those who require consistently flawless daily caregiving, meticulous housekeeping, and unwavering safety oversight across all shifts may want to consider alternatives. A number of reviews flag serious quality-control gaps, so a careful, evidence-based decision is essential before committing.
On the positive side, the facility earns widespread praise for its atmosphere and the people who work there. Families describe a caring, well-trained staff, and a therapy team that places a strong emphasis on mobility and recovery. The indoor atrium, outdoor patio, and well-kept grounds create a welcoming backdrop that supports both healing and social engagement. Numerous accounts highlight thoughtful activities, personal attention from staff, and transparent communication with families during recovery and insurance planning. Rooms are noted as spacious with good views, and the campus environment consistently supports a sense of home and purpose during rehab or transition to apartment living.
Nevertheless, several recurring concerns undermine the overall impression. Safety issues are raised about bed hardware and the potential for residents to roll out of bed, with allegations of bedding mishaps and unsafe room changes. Reports of long call-bell response times and inconsistent staffing - sometimes involving agency aides - and impressions of distant or unfocused management appear repeatedly. Some reviews describe cleanliness problems, mice at the front door, and even theft, painting a troubling mosaic for families counting on reliable daily oversight. This combination of safety lapses and operational disruption seriously colors the trust families place in daily care, particularly for residents with more complex needs.
The core trade-off is evident: the same therapy-driven culture and compassionate staff that can drive meaningful functional gains can be undercut by variability in day-to-day care and safety practices. When therapy teams are attentive and the environment feels supportive, rehabilitation can be effective and emotionally stabilizing, offsetting some worries about comfort and amenities. However, persistent complaints about responsiveness, cleanliness, and leadership signal real risk for those who require steady, dependable care around the clock. In short, the pros are compelling for rehab-oriented goals and a warm, engaging setting, while the cons raise legitimate concerns about ongoing safety and reliability.
For families evaluating this community, a disciplined due-diligence plan is essential. Request current quality and safety data, and observe a shift to gauge frontline staffing and call-bell responsiveness in real time. Probe bed safety measures - rails, mattress integrity, and whether residents can be placed in rooms with appropriate bedding without triggering unsafe changes. Visit more than once, including evenings and weekends, to assess consistency and the actual daily experience. Speak candidly with residents and their families about responsiveness, cleanliness, and how medications and transfers are handled. Compare with nearby facilities to ensure a match for expectations around safety, staffing, and everyday quality of life.
Bottom line: Susque View Home presents a strong rehabilitation orientation within an aesthetically pleasing setting and delivers notably positive experiences when therapy and staff stability align. Yet the pattern of safety and staffing concerns in several reviews cannot be ignored. For families prioritizing aggressive rehab outcomes in a supportive, attractive environment, the facility warrants serious consideration. For those whose must-haves center on unwavering daily care, safety, and consistent operations, exploring solid alternatives remains prudent.
146 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Susque View Home is an assisted living community located in Lock Haven, PA. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our amenities include a beauty salon, where residents can pamper themselves and maintain their personal grooming needs. We also provide cable or satellite TV in each resident's room, so they can stay entertained and connected to the outside world. Community-operated transportation is available for residents who need assistance getting around town, whether it's for shopping or attending appointments.
For those who enjoy technology, we have a computer center equipped with high-speed internet access. Our dining room provides restaurant-style dining experiences, where residents can savor delicious meals prepared by our experienced chefs. Each resident has private bathrooms for their convenience and comfort.
Susque View Home also offers various spaces for relaxation and recreation. Residents can enjoy spending time in our gaming room or outdoor garden areas. We have a fitness room for those who like to stay active and maintain their physical well-being. Our small library provides a tranquil space for reading and intellectual stimulation.
We understand the importance of maintaining mental wellness, which is why we offer mental wellness programs tailored to the individual needs of our residents. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents adhere to their prescribed medications safely.
Transportation arrangement is provided both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps ease the transition into our community, ensuring a smooth process for new residents.
In addition to these amenities and care services, Susque View Home is conveniently located near various essential establishments within close proximity including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Susque View Home in Lock Haven, PA, we strive to provide compassionate care coupled with an enriching lifestyle for our residents.
Susque View Home is located at 22 Cree Drive, Lock Haven, PA 17745 in Lycoming County, Pennsylvania
Susque View Home on seniors.fyi includes 5 photos including images showing architecture, tree, fireplace, bookshelves, interior, decor, windows, indoor garden, and more.
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