Kutztown Manor in Kutztown, PA

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Kutztown Manor in Kutztown, PA

120 Trexler Avenue, Kutztown, PA 19530

For more information about senior living options: (844) 490-3973

2.8 from 16 reviews
5 stars
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6

Skilled Nursing Facility

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    Overall Review of Kutztown Manor

    Pros

    • pro The facility is excellent and highly recommended.
    • pro The staff are kind, helpful, and genuinely knowledgeable; PT staff are top-notch.
    • pro It is always clean with no odors.
    • pro The food is very good.
    • pro Care is attentive and compassionate, with staff keeping families informed about medical issues.
    • pro The dining area is clean and spacious.
    • pro Residents are encouraged to make rooms feel home-like with pictures and personal belongings.

    Cons

    • pro The reviewer notes that a resident was frequently found lying on the floor in her own filth, with no staff paying attention.
    • pro They claim that resident care was controlled by Suburban Geriatrics, not by the facility.
    • pro They state that a doctor removed maintenance medications for diabetes and blood pressure, compromising the grandmother's health.
    • pro They report that a catheter was left in for weeks beyond its removal date, leading to a UTI.
    • pro They assert that phone calls were not returned and families were not kept informed about status or care plans.
    • pro They describe staff as sometimes uncaring and treating the work as just a job, with impatience toward a resident with Parkinson's and long waits for bathroom assistance.
    • pro They complain that the food was not good and overly repetitive.
    • pro They recount unexplained bruises on a grandmother, poor personal hygiene, and lack of bedside manner.
    • pro They mention a pervasive urine odor on the second floor and a call-bell system that rarely responded, causing accidents.
    • pro They accuse the administration of misleading families with assurances and of financial practices that harmed residents.

    Review

    Kutztown Manor is best suited for seniors who need skilled nursing and rehabilitation with an emphasis on recovery, and for families that can stay closely involved in care planning. The community has earned praise for competent physical therapy, general cleanliness, and staff who are capable and friendly when engaged. It can work well for residents transitioning from assisted living to skilled nursing, especially when the goal is to regain strength and return to independence or a higher level of functioning. Those who prize a homey, uncrowded feel in meals and rooms, and who can live with some variability in day-to-day attention, will find it a workable fit.

    On the upside, the strongest selling points center on rehab capabilities, food quality, and overall facility presentation. Multiple families note top-tier PT staff and responsive therapy that supports mobility and activity. The dining experience is frequently described as good, and several reviews highlight clean, well-maintained spaces and rooms that residents can customize with personal belongings. When the care team is aligned and engaged, families report clear communication, continuity of staff, and a sense that staff know residents and their needs. In such windows, Kutztown Manor can deliver meaningful, dignity-preserving care that cushions the transition to skilled services.

    Yet the negatives are hard to overlook and recur with enough frequency to demand serious consideration. A number of families describe episodes of neglect or delayed assistance, with call bells going unanswered for extended periods and residents left uncomfortable or unsafe as a result. Reports of unexplained bruising, lapses in personal hygiene, and insufficient bedside care undermine confidence in daily operations. Some reviews describe staff as caring and compassionate, but others characterize bedside manners as rushed or impersonal, particularly for residents with mobility or cognitive challenges. The tension between strong rehabilitative potential and inconsistent daily care creates a real risk for families weighing routine safety and dignity.

    The most troubling patterns tie care quality to management structures outside the on-site team. Several accounts allege that external medical groups, and a Dr/PA arrangement, tightly control treatment plans and medication management, sometimes with adverse outcomes (for example, changes in maintenance meds leading to medical events). In parallel, odors on some floors, and smells of urine in the environment, are repeatedly cited as indicators that infection control and hygiene protocols may not be consistently upheld. For families that prioritize clear, proactive medical oversight and transparent accountability, these concerns are not trivial - they directly impact safety, comfort, and trust in the care team.

    Given the mix of strengths and weaknesses, the facility's fit hinges on the care philosophy and risk tolerance of each family. The pros offset the cons best when a resident has robust involvement from family or appointed guardians who can monitor daily care, advocate for timely assistance, and verify adherence to medical orders. When staff are stable, attentive, and well-supported by the administration, Kutztown Manor can deliver solid rehabilitation outcomes and a respectful, home-like environment. However, for residents who require near-constant supervision, highly responsive bedside care, and unambiguous, consistent medical management, the risks observed in several reviews suggest exploring alternatives with stronger on-site medical leadership and more predictable daily operations.

    Those considering Kutztown Manor should pursue concrete, practical checks before committing. Request a tour focused on call-bell response times, frequency of night and weekend staffing, and the process for reviewing and updating care plans with families. Inquire about medication management oversight and how any changes are communicated, particularly for residents with chronic conditions. Speak candidly with current residents and families about personal hygiene routines, dressing times, and how the facility handles incontinence and mobility needs. Finally, compare with other nearby options that demonstrate stronger bedside care, tighter infection control practices, and more consistent staff accountability. For families prioritizing rehab potential and a generally clean, friendly setting, Kutztown Manor remains a reasonable choice; for those who cannot tolerate variability in daily care, alternatives will be the safer path.

    Features

    Housing

    • 140 resident community capacity 140 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Lehigh Valley International (20 miles away) Lehigh Valley International (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Kutztown Manor in Kutztown, PA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on maintaining an active and independent lifestyle, Kutztown Manor provides beautiful accommodations fully furnished with private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access.

    The community features numerous amenities to enhance the quality of life for its residents. There is a beauty salon where residents can pamper themselves, as well as a fitness room and wellness center to promote physical health and well-being. Residents can also enjoy spending time in the gaming room, small library, or outdoor space, providing plenty of opportunities for recreation and relaxation.

    Mealtimes are made enjoyable at Kutztown Manor with restaurant-style dining offering delicious meals prepared according to special dietary restrictions such as diabetes diet. The dining room also caters to individual preferences with assistance provided during mealtime.

    The dedicated care staff at Kutztown Manor ensures that residents receive assistance with activities of daily living such as bathing, dressing, and transfers whenever needed. Medication management is also provided to ensure that all medications are taken correctly, promoting optimal health for each resident. A mental wellness program is implemented to support emotional well-being.

    The community offers transportation arrangement services for non-medical purposes such as shopping trips or social outings. Transportation is also available for doctors' appointments to ensure that residents can access necessary healthcare easily.

    Residents at Kutztown Manor have an array of activities to participate in throughout their stay. Planned day trips offer opportunities for exploration and adventure, while scheduled daily activities cater to various interests and hobbies. Concierge services are available to assist residents in planning their leisure time effectively.

    Conveniently located near parks, pharmacies, restaurants, physicians' offices, and hospitals nearby provide easy access to essential services outside the community.

    At Kutztown Manor in Kutztown, PA, residents can enjoy a comfortable and engaging lifestyle with all the necessary amenities and care services to meet their individual needs.

    Nearby Places of Interest

    This area of Kutztown, Pennsylvania offers convenient access to various healthcare services, including physicians, laboratories, pharmacies, and a hospital within close proximity. There are several restaurants in the area ranging from casual dining options to more upscale establishments. Additionally, there are parks nearby for outdoor recreation and relaxation. For those looking for entertainment options, there are cafes and theaters within a short drive. Places of worship are also available for spiritual nourishment. Overall, this part of Kutztown provides a balanced mix of essential amenities and leisure activities that could be appealing for senior living.

    Physicians

    • Health Network Laboratories (0.4 miles)
    • Therese D Brennan Oral Surgeon (0.5 miles)
    • Kutztown Family Medicine (1.3 miles)
    • Topton Family Practice (3.7 miles)
    • Reading Pediatrics (7.5 miles)
    • Green Hills Direct Family Care (9.2 miles)
    • LVPG Arthritis & RHMTLGY - James M Ross MD (9.8 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Rite Aid (1.1 miles)
    • CVS Pharmacy (7.5 miles)
    • King's Supermarket (8.6 miles)
    • Rite Aid (9.1 miles)
    • Omnicare Pharmacy Services of Eastern PA (10 miles)
    • Walmart Pharmacy (10.2 miles)

    Restaurants

    • Donut Lover's Boom (0.5 miles)
    • Kutztown Tavern (0.5 miles)
    • Kutztown Pub And Grill (0.5 miles)
    • Mark's Sandwich Shop (0.6 miles)
    • Burger King (2.5 miles)
    • Folino Estate (4.7 miles)
    • Cegee's Drive-In (7.1 miles)

    Parks

    • Kutztown Park (0.9 miles)
    • Fleetwood Park (5 miles)
    • Church Lane Park (9.6 miles)
    • Grange Park (10.1 miles)
    • Leesport Playground (11.3 miles)
    • Macungie Memorial Park (11.5 miles)
    • Jim Dietrich Park (12.4 miles)

    Hospitals

    • Reading Hospital and Medical Center Radiologymgng Sts (1.3 miles)
    • Reading Hospital and Medical Center (12 miles)

    Cafes

    • Panera Bread (10.4 miles)
    • Panera Bread (11.4 miles)
    • Starbucks (11.4 miles)
    • Starbucks (11.5 miles)
    • Starbucks (11.7 miles)
    • Starbucks (12.7 miles)

    Theaters

    • Movie Tavern Trexlertown (10.7 miles)
    • AMC Theatres-Fairgrounds 10 (12.4 miles)

    Places of Worship

    • Holy Guardian Angels Roman Catholic Church (11.8 miles)
    • Bethany United Methodist Church (11.9 miles)

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