Manorcare Health Services - King Of Prussia

Pros

• Several residents express appreciation for the staff's kindness and professionalism, noting that they treat patients warmly, even during challenging times.
• One reviewer highlights significant progress made in physical therapy, attributing their recovery to the supportive and attentive therapists at the facility.
• Family members of patients report prompt responses to concerns and improvements in care when issues are brought to the attention of staff.
• A hospice volunteer observes that most patients do not complain of mistreatment and recognizes the effort put into caring for residents.
• Another review emphasizes the positive impact of rehabilitation services, with a patient feeling energized and grateful for their recovery after receiving help from dedicated staff members.

Cons

• Residents often feel poorly cared for, with their needs not being understood or met by the staff.
• The facility is consistently short-staffed, leading to inadequate patient care and attention.
• Many patients experience neglect, such as being left in dirty diapers or having bedsores due to lack of proper care.
• Medical concerns are frequently ignored, resulting in serious health issues like infections and malnutrition.
• Food quality is poor and unappetizing, contributing to patients' overall dissatisfaction with their stay.
• Instances of theft occur within the facility, raising concerns about patient safety and security.
• Some staff exhibit unprofessional behavior and a lack of compassion towards residents, which can lead to psychological distress.
• Patients report feeling abandoned or neglected, especially when help is needed urgently but not provided in a timely manner.

Review

The reviews of the long-term care facility present a starkly divided picture, highlighting both commendable and alarmingly deficient aspects of care. While some families express deep appreciation for the caring attitude of specific staff members and the positive rehabilitation outcomes achieved, many others report experiences of neglect, inadequate medical attention, and a concerning lack of empathy from certain personnel.

On one hand, there are positive testimonials praising the compassion and professionalism exhibited by some caregivers. For instance, one reviewer recounts how their mother has thrived in the facility despite her struggles with dementia, applauding the food quality and staff responsiveness to concerns. Similarly, another individual shared their successful rehabilitation experience after a hospital stay; they reported miraculous progress due to dedicated nursing and therapy staff who were always encouraging. This sentiment aligns with those who volunteer at the facility, noting that they have not witnessed any mistreatment or unsanitary conditions firsthand.

However, these positive experiences are overshadowed by numerous complaints regarding poor staffing levels and serious lapses in patient care. Multiple reviewers describe shocking instances where residents were left unattended for extended periods, resulting in suffering from unaddressed basic needs like hygiene—some patients reportedly lay in dirty diapers for hours on end. Concerns about nutrition also emerged prominently; several families noted significant weight loss among their loved ones due to inadequate dietary support as well as evidence suggesting a lack of oversight regarding hydration levels.

Patients’ medical issues often seemed neglected or mishandled altogether. One review detailed an alarming situation where a resident developed worsening wounds while under care—conditions that should have been actively monitored yet were dismissed by staff. Another story recounted a husband experiencing painful urinary tract infections due to failures in timely testing or appropriate interventions. It is evident that many families felt their loved ones' health was compromised during their stays at this facility.

The emotional toll on family members was palpable across multiple reviews as well; feelings of helplessness coupled with anger towards the inadequate care provided were common themes. Some described heart-wrenching scenarios where they found their elderly relatives in distressing states—naked in shared rooms or crying alone in hallways—exemplifying scenarios that no compassionate caregiver would tolerate. The frustration was compounded by reports of mishandling patient information and communication breakdowns between families and staff.

Ultimately, while some individuals express gratitude toward dedicated personnel who genuinely care for residents’ well-being, an overwhelming number of reviews highlight systemic issues within the facility’s operations—from insufficient staffing to poor management practices—that can lead to unpredictable repercussions for patients’ health outcomes. Families considering placing loved ones in this type of care environment are urged to weigh these contrasting experiences carefully; doing so could make all the difference between finding compassionate support versus enduring chronic frustrations amidst dire circumstances affecting vulnerable individuals.

In summary, this facility stands at a crossroads between commendable caregiving and alarming neglect—a spectrum characterized by individualized success stories shadowed by widespread dissatisfaction that demands urgent attention from management and regulatory bodies alike. For families navigating such difficult decisions regarding eldercare options, it remains essential to investigate thoroughly before committing loved ones to ensure their safety and dignity are preserved amid troubling realities faced within these environments.

Theaters

• Regal UA King Of Prussia 4DX, IMAX & RPX (0.8 miles)
• AMC Plymouth Meeting Mall 12 (6.1 miles)

Restaurants

• True Food Kitchen (0.9 miles)
• Yard House (1.1 miles)
• Mission BBQ (1.4 miles)
• City Works Pa (1.5 miles)
• McDonald's (1.8 miles)
• Chick-Fil-A (4.8 miles)
• McDonald's (5 miles)

Pharmacies

• CSL Behring (0.9 miles)
• Rite Aid (1 miles)
• Wegmans (1.4 miles)
• Walmart Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.1 miles)

Cafes

• Panera Bread (1.1 miles)
• Nordstrom Ebar Artisan Coffee (1.1 miles)
• Starbucks (2.9 miles)
• Starbucks (3.7 miles)
• Starbucks (4.9 miles)
• Starbucks (6.3 miles)
• Starbucks (6.5 miles)

Physicians

• Children's Hospital of Philadelphia - Specialty Care Center (1.3 miles)
• Main Line Health King of Prussia (1.4 miles)
• Main Line Spine (2.9 miles)
• Phoenixville Valley Forge Dermatology Associates (5 miles)
• Mid Atlantic Retina (6.3 miles)
• Dr Solis's Office (6.8 miles)
• Main Line Center For Oral & Facial Surgery (6.9 miles)

Parks

• Valley Forge National Historical Park (1.5 miles)
• Wilson Farm Park (3.8 miles)
• Clem MacRone Memorial Park (6 miles)
• Upper Schuylkill Valley Park (7.4 miles)
• Stony Creek Sports Park (7.6 miles)

Transportation

• Septa: Radnor Station (1.7 miles)
• SEPTA/Amtrak: Paoli Station (6.3 miles)
• Septa Malvern Station (7.9 miles)

Hospitals

• Universal Health Services (2.1 miles)
• Einstein Collegeville (6.3 miles)
• Phoenixville Hospital (6.6 miles)
• Bryn Mawr Hospital (7 miles)
• Paoli Hospital (7 miles)

Places of Worship

• St Anastasia Rectory (8.2 miles)
• Royersford Baptist Church (8.9 miles)