Colonial Park Care Center

Pros

• The facility has some very dedicated and caring employees.
• The staff is friendly and knowledgeable, providing quality care.
• Anne developed wonderful friendships during her time at the facility.
• The staff is great and provides excellent care.
• Some of the employees receive 4 stars for their dedication and professionalism.
• The therapy provided at the facility is good.
• The center is one of the better ones in the area.

Cons

• The facility appears to care more about money than patient care.
• The food is described as horrible.
• Patients often have to wait a long time for their nurse to attend them.
• The business office adds additional charges to the bills and is rude.
• The administration and head nursing are described as unprofessional and give false information.
• Bugs are present and the place is filthy.
• The staff, particularly management, is described as unprofessional and disrespectful.
• Neglect of patients is mentioned multiple times, including incidents of falling, losing belongings, and not providing proper assistance in the bathroom.
• The facility charges a high price for poor quality care.
• There is a smell of urine upon entering the facility and staff members avoid helping patients who ask for assistance.

Review

Colonial Park Care Center on King Russ Road has received mixed reviews from patients and their families. While some individuals were pleased with the care and services provided, others expressed disappointment and dissatisfaction with the facility.

One recurring complaint was the lack of quality care received by patients. One individual expressed concern that the facility prioritized money over patient care. They felt that their deceased mother did not receive the level of care she needed or deserved. Another reviewer mentioned that patients often had to wait a long time for their nurses to attend to them, which can be frustrating and potentially detrimental to their health.

The quality of food was also a common complaint among reviewers. Several individuals described the food as horrible, with one reviewer even stating that it looked and smelled gross. This is concerning as proper nutrition is essential for the well-being and recovery of patients.

The business office at Colonial Park Care Center also received negative feedback. Some reviewers mentioned that additional charges were added to their bills, which they found rude and unfair. It is important for healthcare facilities to be transparent in their billing practices and provide clear explanations of any additional charges.

Despite these negative experiences, there were some positive aspects highlighted in the reviews as well. Many reviewers praised the dedicated and caring employees at Colonial Park Care Center. They appreciated the friendly demeanor of staff members and noted that they provided knowledgeable and quality care.

Several reviewers also mentioned positive social experiences within the facility. One individual expressed gratitude for the friendships her loved one developed during their stay at Colonial Park Care Center, emphasizing how these relationships would never be forgotten.

However, there were some concerns raised regarding certain staff members' behavior at Colonial Park Care Center. One reviewer mentioned overhearing gossip about former and current patients as well as inappropriate political discussions among staff members. Maintaining professionalism and respecting patient privacy are crucial aspects of providing quality care in any healthcare setting.

In terms of management, there seemed to be significant issues reported by multiple reviewers. Some individuals described the administration and head nursing as unprofessional, citing instances of rude behavior and a lack of respect for staff members. A particularly alarming incident involved the head manager following a family to their car after being extremely rude to them.

The cleanliness of Colonial Park Care Center was also called into question by some reviewers. Reports of bugs and filth were mentioned, which is highly unacceptable in any healthcare facility. Cleanliness is essential to prevent the spread of infections and maintain a safe environment for patients.

Overall, it is clear that Colonial Park Care Center has both satisfied and dissatisfied patients and family members. While some individuals praised the dedicated staff and quality care provided, others expressed disappointment with various aspects of their experience, including inadequate care, poor food quality, disrespectful staff behavior, billing issues, and cleanliness concerns. It is important for healthcare facilities like Colonial Park Care Center to address these issues raised by their patients and their families to ensure consistent improvement in their services.

Physicians

• Caputo Christopher Urology Of Central Pennsylvania Harrisburg (0.2 miles)
• Watkin Nipple & Associates (0.4 miles)
• Heritage Medical (0.5 miles)
• Penn State Health Diagnostic Center (0.5 miles)
• PinnacleHealth Infectious Disease Associates (0.6 miles)
• Sears Hearing Aid Center by Beltone (1.2 miles)
• Aspire Health Concepts (1.2 miles)

Hospitals

• PinnacleHealth Community General Osteopathic Hospital (0.2 miles)
• Harrisburg State Hospital (3.3 miles)
• Alex Grass Medical Sciences Building (4 miles)
• Department Of Surgery (4 miles)
• UPMC Pinnnacle Harrisburg (4 miles)
• Labor & Delivery (4 miles)
• Polyclinic Campus (4.5 miles)

Pharmacies

• Rite Aid (0.4 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.3 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• Jubilant Radiopharma (2.3 miles)

Restaurants

• McDonald's (0.7 miles)
• Gilligan's Bar & Grill (1.3 miles)
• Peachtree Restaurant & Lounge (1.6 miles)
• Wendy's (1.6 miles)
• Fiesta Mexico (2.2 miles)
• Little Saigon Restaurant (2.5 miles)
• Leeds Restaurant & Lounge (2.8 miles)

Cafes

• Starbucks (0.8 miles)
• Tomato Pie Cafe (2.3 miles)
• Starbucks (2.7 miles)
• Greystone Public House (3.5 miles)
• Little Amps Coffee Roasters (4.4 miles)
• Starbucks (5.6 miles)
• Starbucks (5.8 miles)

Places of Worship

• Community Evangelical Free Church (1.1 miles)
• Colonial Park UCC (1.6 miles)
• Harrisburg Bic Church (2.6 miles)
• St Andrews In the Valley Episcopal Church (3.7 miles)
• Trinity United Methodist Church (4.8 miles)

Theaters

• Regal Harrisburg (1.7 miles)

Parks

• Riverfront Park Harrisburg (4.3 miles)
• Forest Hills Park (4.4 miles)
• City Island (4.5 miles)