Westmoreland Manor
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2480 South Grand Boulevard, Greensburg, PA 15601
For more information about senior living options: (844) 490-3973
The staff at Westmoreland Manor treated residents with dignity and respect, ensuring they were well cared for during their stay. Many families appreciated the compassion and love shown by the nursing staff towards their loved ones. The facility offers a variety of activities that provide engagement for the residents. The environment is described as clean, contributing to a sense of comfort for families knowing their loved ones are cared for. Families felt reassured by the communication from staff regarding changes in care and medication updates.
The night and weekend staff often ignore the patients, leading to poor care. Administration officials prioritize staff over patients and their families. The nursing staff on the second floor appears 'numb' to the patients' care needs, treating them as if they are merely being 'dealt with.' There have been reports of disrespectful and inappropriate behavior among the staff, including gossiping and discussing confidential patient information in public settings. The facility is described as filthy, with poor sanitation practices and overflowing laundry bins. Staff have been observed caring for residents while smelling of cigarette smoke, indicating a lack of professionalism. Activities at the facility are poorly organized and frequently canceled, leaving residents disappointed. Management appears to protect ineffective or troublesome employees rather than address issues raised by families. There is a pervasive atmosphere of negativity and dysfunction within the facility. Families feel that their concerns are met with skepticism and insincerity from management.Westmoreland Manor has garnered mixed reviews from families of residents, highlighting a stark contrast between past and present experiences at the facility. Initially regarded as one of the best nursing homes in the state, many families felt secure entrusting their loved ones to its care. Residents received compassionate treatment, dignity, and respect during their stays. Family members frequently praised the staff for their attentiveness and kindness, with personal anecdotes emphasizing how well residents were treated even under challenging circumstances. The staff’s commitment to keeping families informed about changes in care or medications was particularly appreciated.
However, over time, numerous reviews indicate that Westmoreland Manor's quality of care has significantly deteriorated. Complaints began surfacing around 2014 when new administrative leadership took charge, allegedly leading to a mass exodus of dedicated staff members who once contributed to the facility’s sterling reputation. This turnover resulted in what some characterized as a troubling decline—both in employee morale and in operational standards—raising concerns about the quality of care provided to residents.
Family members observed that while certain floors maintained a standard of care marked by compassion and respect, others fell victim to apathy and neglect. For instance, accounts from those familiar with the second floor noted that staff seemed disengaged from patient needs. In marked contrast, residents on the fourth floor secured unit reportedly received more attentive care; this discrepancy speaks volumes about how institutional organization can impact patient experiences within the same facility.
Many reviews highlighted alarming incidents involving hygiene issues alongside indications of unprofessional behavior among staff members. Families reported witnessing unsanitary conditions: resident rooms described as filthy with overflowing laundry bins containing soiled linens and unpleasant odors lingering throughout common areas. Equally disturbing were reports detailing inappropriate conversations among nursing staff in public spaces regarding sensitive information about residents’ medical conditions and personal matters. Such breaches of privacy not only compromised patient confidentiality but also eroded trust between families and caregivers.
Moreover, serious concerns arose regarding management’s responsiveness—or lack thereof—to complaints filed by family members over these issues. Multiple reviewers expressed frustrations about being dismissed or branded as troublemakers for raising valid concerns related to their loved ones' care experiences at Westmoreland Manor. The pattern of neglect was further underscored by complaints surrounding staffing shortages during weekends or nights when attention appeared markedly diminished.
Another area where many family members found fault was activities offered within the establishment; they lamented how programs had become less engaging compared to prior years under previous directors before substantial changes were implemented. Concerns emerged around cancellations without proper notice or planning inconsistencies that compromised resident satisfaction levels—a sentiment echoed throughout several reviews discussing fluctuating event schedules driven by favoritism towards select groups rather than inclusivity for all residents.
Ultimately, while there are pockets of positive experiences detailed within these varied reflections from former family members whose loved ones inhabited Westmoreland Manor at different timeframes—clear discrepancies have been noted progressively over recent years since administrative restructuring occurred several years ago. Feedback illustrates an urgent need for improvement across management practices which could rekindle lost trust among families seeking suitable long-term care solutions amidst growing dissatisfaction toward current managerial oversight at this once-regarded facility.
408 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westmoreland Manor is an assisted living community located in Greensburg, PA. This beautifully appointed facility offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can indulge in pampering treatments, as well as access to cable or satellite TV for their entertainment needs. Community-operated transportation is provided, making it convenient for residents to attend appointments or run errands. A computer center is available for those who wish to stay connected digitally.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. Special dietary restrictions are taken into consideration to accommodate individual preferences and needs. For relaxation and recreation, there is a gaming room, outdoor space, and a small library onsite.
Housekeeping services are provided to maintain cleanliness and orderliness throughout the facility. Each resident has a fully furnished apartment with private bathrooms and kitchenettes for added convenience. Wi-Fi/high-speed internet is available for those who desire connectivity.
In terms of care services, Westmoreland Manor provides 24-hour call system and supervision. Trained staff assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time. The community also offers assistance with diabetes diet management and provides meal preparation according to individual dietary needs.
Promoting mental wellness is a priority at Westmoreland Manor, which includes a mental wellness program along with engaging activities designed to keep residents physically active and mentally stimulated. Planned day trips and resident-run activities add variety to the daily routine.
Conveniently located near various amenities, Westmoreland Manor benefits from 2 nearby cafes, 7 parks for outdoor enjoyment, 9 pharmacies for easy access to medication supplies, 31 physicians for medical care needs, 41 restaurants offering diverse dining options, 1 place of worship close by for spiritual support, 1 theater for cultural experiences, and 4 hospitals for emergency medical services.
Overall, Westmoreland Manor offers a comprehensive assisted living community that strives to provide comfort, convenience, and exceptional care to its residents.
Westmoreland Manor is located at 2480 South Grand Boulevard, Greensburg, PA 15601 in Westmoreland County, Pennsylvania
Westmoreland Manor on seniors.fyi includes 7 photos including images showing landscaping, building, outdoor, garden, architecture, bedroom, healthcare, road, and more.
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