Pleasant Ridge Manor East/West

Pros

• The staff at Pleasant Ridge Manor were kind and thorough in their care of residents, ensuring that individual needs and diets were met.
• Many residents enjoy engaging activities like bingo, karaoke, and trivia, contributing to a positive atmosphere.
• The facility is clean and well-kept, creating a pleasant environment for both residents and visitors.
• Residents feel secure with the good security measures in place for their belongings and personal safety.
• The Alzheimer’s care unit has a nice gazebo for residents to enjoy during warm weather, adding to the overall appeal of the facility.
• Family members appreciate that staff are always willing to answer questions and keep them updated on their loved ones’ care.
• Residents have access to personal phones in their rooms, allowing them to maintain communication with family and friends.

Cons

• The facility has a depressing, old, and ugly appearance, with patients appearing locked up and depressed.
• Staff members talk badly to the residents, creating a negative environment reminiscent of "One Flew Over the Cuckoo's Nest."
• A family member reported that no one informed them when their loved one passed away in the facility.
• Care received by residents was inadequate, with some not receiving help during mealtime and becoming dehydrated.
• There were unclean conditions, such as feces on the hallway floor and shabby living quarters for residents.
• The dining area lacks warmth and comfort, with an atmosphere that feels more like a dungeon than a home.
• There is a noticeable absence of common areas for relaxation, making it feel less homey for residents and visitors.
• Initial impressions of the facility were overwhelmingly critical due to perceived deficiencies in care and environment.

Review

The topic of elderly care facilities often evokes a wide range of emotions, especially when it comes to the experiences shared by families about their loved ones. A series of reviews paint a multifaceted picture of different nursing homes and assisted living facilities, showcasing both the positive and negative aspects that can significantly impact residents' lives.

One facility that garnered notable criticism is described as “depressing, old, and ugly.” Visitors report seeing only staff members and a few visitors while patients seem confined to their sections, leading to feelings of isolation. The atmosphere resembles that depicted in “One Flew Over the Cuckoo’s Nest,” where patients appear downtrodden and the staff are described as speaking poorly to those under their care. In one heart-wrenching account, a friend reflects on how their loved one was admitted against her will; all her possessions had been sold off under circumstances that raise concerns about family decision-making. Such situations highlight the emotional burden placed on both residents and visiting families.

Conversely, some reviews shed light on more positive experiences at different facilities. For instance, Pleasant Ridge Manor is lauded for providing commendable care for Alzheimer’s patients. Visitors remark on various engaging activities available to residents, such as bingo, karaoke, and trivia games. While the existing conditions are noted as somewhat plain—a lack of inviting common areas—visitors appreciate other aspects like overall cleanliness and thorough nursing care. This differentiation illustrates how varying environments can influence patient outcomes significantly.

Nonetheless, not all accounts from Pleasant Ridge are glowing. One reviewer reports issues with mealtime assistance where patients were often left unattended while struggling to eat or hydrate properly. The presence of only minimal staff during peak dining hours raises alarms about potential neglect in care standards—an aspect particularly poignant in any setting focused on elderly care. Potential visitors seeking placement for loved ones are encouraged to observe these critical times firsthand to assess the level of assistance provided within the facility's dining room aptly termed the 'feeder dining room.'

Furthermore, numerous accounts emphasize an alarming lack of cleanliness in certain facilities; one visitor recounts witnessing feces left on hall floors unaddressed by staff—an indelible mark against hygiene standards expected from any place claiming proper elder care. Alongside this observation was a similar revelation regarding inadequate living quarters where individuals were placed in small rooms filled with shabby furniture that did nothing to engender comfort or dignity in such vulnerable settings.

Despite these discrepancies across facilities—and recognizing systemic issues within some—that do not meet expectations set forth for eldercare services leads many families into difficult decisions regarding where they choose to place their loved ones. Positive anecdotes about dedicated nurses who go above-and-beyond for residents exist alongside painful narratives detailing suffering due largely to inadequately staffed environments or lackluster oversight procedures highlighting an unfortunate dichotomy present within this sector.

In conclusion, it's clear that prospective clients must conduct thorough research when considering assisted living options for elderly relatives or friends requiring specialized care. Engaging directly with current residents—or scrutinizing activities during peak hours—might yield insights significant enough to sway decisions either way between seemingly accommodating places versus those fraught with liability risks posed by insufficient support structures in caring environments tailored specifically for our older generations.

Physicians

• Primary Care Partners (1.6 miles)
• Ridgeway Medical Center (5.3 miles)
• Jeffrey D Kim, DO (6.5 miles)
• Westminster Family Practice (6.8 miles)
• Kenneth R Mink (7.2 miles)
• Forest Hills Family Practice (7.4 miles)
• R W Petruso Hearing & Adlgy (7.5 miles)

Places of Worship

• First Presbyterian Church of Girard (2.4 miles)
• Berean Baptist Church (5.3 miles)
• Grace Notes International (8.9 miles)
• Wesleyan Church-The Nazarene (9.9 miles)

Restaurants

• Twisted Elk Brewery (3.7 miles)
• Creamland Drive-In (4.2 miles)
• U Pick 6 Public House (5.9 miles)
• Burger King (8.4 miles)
• Long John Silver's (8.4 miles)
• Applebee's (8.4 miles)
• Taco Bell (8.5 miles)

Pharmacies

• Walmart Pharmacy (5.1 miles)
• Wegmans (5.4 miles)
• CVS Pharmacy (7.5 miles)
• Pharmacy Innovations (8.3 miles)
• Southern Tier Home Infusion (8.3 miles)
• CVS Pharmacy (8.5 miles)
• Lakeshore Isotopes (8.6 miles)

Transportation

• Erie International Airport (ERI) (6.3 miles)
• Budget Rent A Car (6.8 miles)

Hospitals

• Upmc Hamot (8.1 miles)
• Millcreek Community Hospital (10 miles)
• Millcreek Hospital (10 miles)

Parks

• Presque Isle State Park (8.6 miles)
• Victory Park (9.9 miles)

Cafes

• Starbucks (9.3 miles)
• Starbucks (9.4 miles)
• Starbucks (9.5 miles)
• Market Café (9.7 miles)
• Tim Hortons (9.8 miles)
• Panera Bread (9.9 miles)

Theaters

• Tinseltown USA (9.9 miles)