Pleasant Ridge Manor East/West in Girard, PA
Save8300 West Ridge Road, Girard, PA 16417
For more information about senior living options: (844) 490-3973
The nursing staff at Pleasant Ridge Manor consistently show patience, warmth, and great care. They connect with residents and comfort them, going out of their way to understand and support daily activities. Pleasant Ridge Manor is described as a very nice nursing home that truly cares about its people and treats them with dignity. The staff across roles are helpful, responsive, and dedicated. The Alzheimer's unit is well-regarded for good care and has a homey, comfortable atmosphere. The campus is clean and well-kept, with secure handling of patient belongings. The facility offers engaging activities, such as karaoke and trivia, that residents enjoy. The staff, in all positions, are described as amazing and a blessing to families. Special events, like Christmas parties, are organized beautifully and praised by families.
The nurse wore headphones and used profane language, giving the impression that the staff did not care because they're agency workers. Residents appeared neglected, with reports of urine throughout the facility and a lack of one-on-one care. The reviewer would not recommend sending a loved one there due to neglected needs. The facility was described as the worst nursing home, with some staff stealing items and others appearing unconcerned. The staff were extremely terrible and failed to provide proper care for a dying grandfather. Care for the elderly was weak, with a family member denied certain treatments and left in pain. Overall the staff had a poor attitude and tended to cause problems. The place was depressing and horrible, with residents mistreated, freedoms restricted, and staff speaking badly to them. There were reports of communication failures, such as no one calling to inform a family about a death.Pleasant Ridge Manor East/West is best suited for seniors who need light to moderate assistance and whose families are prepared to actively participate in oversight. The community shows strength in meaningful programming on the Alzheimer's unit, accessible security for belongings, and a campus feel with periods of genuine staff warmth. For residents who are ambulatory or largely independent but require dependable medication monitoring and routine daily structure, this campus can offer a workable home base. Families that value a social atmosphere - bingo, trivia, karaoke - and the potential for a sense of "family" on site may find it particularly fitting when other options are limited.
However, this facility is not the right fit for everyone. Alternatives should be strongly considered by those who demand consistently high-quality medical oversight, reliable response times to calls for help, and a consistently respectful environment across all shifts. Across many reviews, there are repeated, dramatic concerns about neglect, moodiness or rudeness among staff, and serious lapses in resident safety. Fatalities during the Covid period, reports of urine on floors, and allegations of theft or mismanagement color many families' impressions and erode trust. For anyone whose priority is unwavering reliability and trauma-free daily care, seeking other communities is prudent.
The most tangible positives - when they occur - center on dedicated frontline staff who connect with residents, particularly on the Alzheimer's unit, and on well-organized care teams that communicate with families. Some reviewers praise nurses, aides, and coordinators for patient, attentive care and for maintaining medication schedules, while others highlight a cohesive network of professionals (nurse, unit clerk, social worker, NP, activities staff) who respond with information and coordination. The campus also gets credit for security measures to protect belongings and for rooms and programming that feel homey in some areas, with some residents benefiting from meaningful activities and organized events that create a sense of normalcy.
Yet the cons frequently overwhelm these positives. Recurrent themes include understaffing, inconsistent care quality, and behavior that family members describe as dismissive or even abusive in some shifts. Reports of residents going without help with basic needs, delayed responses to bathroom requests, dehydration episodes, and even serious injuries paint a troubling picture. The sense that management does not consistently acknowledge or address concerns - along with miscommunications about resident status and lost contact information - undermines confidence in the facility's overall safety and accountability. In short, the pros cannot reliably offset the significant safety and dignity concerns cited by many families.
For families evaluating Pleasant Ridge, practical due diligence is non-negotiable. Visit at different times of day, including evenings and meal periods, to observe staff-to-resident interactions and responsiveness. Ask for specific staffing ratios, turnover rates, and the cadence of routine checks. Request access to incident logs and patient care plans, and speak directly with the unit managers, social workers, and frontline aides about how concerns are tracked and resolved. Probe the Alzheimer's unit for its quiet, comfortable spaces and whether residents have accessible lounges and meaningful engagement; verify the availability and clarity of family communication channels. Consider calling the local ombudsman or consulting state health department records to corroborate recent complaints and resolutions.
In the end, Pleasant Ridge Manor East/West presents a mixed picture: real strengths in certain staff interactions, meaningful activities, and unit-specific programming, tempered by persistent reports of neglect, safety lapses, and inconsistent oversight. Decision-makers should weigh the value of social engagement and a campus feel against the risk of variable care quality and potential harm. If a family prioritizes a consistently high standard of medical attention, rapid responsiveness, and a consistently respectful culture across shifts, alternatives deserve serious consideration. If those factors can be monitored and managed through rigorous oversight and selective unit choice, Pleasant Ridge may still serve as a workable option - provided due diligence remains ongoing and expectations are aligned with proven, transparent performance.
300 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Erie International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pleasant Ridge Manor East/West in Girard, PA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for convenient grooming needs, as well as cable or satellite TV for entertainment. Community operated transportation is available for residents' convenience, providing easy access to nearby destinations.
For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. The fitness room allows residents to stay active and maintain their physical health.
The assisted living apartments are fully furnished and include private bathrooms, kitchenettes, and small libraries for relaxation and personal enjoyment. Housekeeping services are provided to ensure a clean and tidy living environment.
Residents can engage in various recreational activities in the gaming room and outdoor space. The wellness center offers programs designed to support mental well-being, while the small library provides a quiet space for reading and relaxation.
Transportation arrangement services are available for non-medical needs as well as transportation to doctors' appointments. Move-in coordination is also provided to assist new residents with settling into their new home.
Care services at Pleasant Ridge Manor East/West include 24-hour call system and supervision for safety and security. Assistance with daily activities such as bathing, dressing, and transfers is offered by compassionate staff members. Medication management ensures that residents receive their medications on time, while special dietary restrictions such as diabetes diet are accommodated in meal preparation.
Residents can take advantage of concierge services that cater to their individual needs and preferences. A variety of fitness programs are offered to promote physical health, along with planned day trips for enjoyable outings. Resident-run activities provide opportunities for socialization within the community, while scheduled daily activities keep residents engaged and entertained.
Located conveniently near physicians' offices, restaurants, and places of worship, Pleasant Ridge Manor East/West provides a convenient and comfortable living environment for individuals seeking assisted living care in Girard, PA.
Pleasant Ridge Manor East/West is located at 8300 West Ridge Road, Girard, PA 16417 in Erie County, Pennsylvania
Pleasant Ridge Manor East/West on seniors.fyi includes 5 photos including images showing architecture, trees, building, stairs, brick, landscaping, living room, decor, and more.
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