ProMedica Total Rehab + (Exton) in Exton, PA
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Rehabilitation
501 Thomas Jones Way, Exton, PA 19341
For more information about senior living options: (844) 490-3973
The staffing is amazing, attentive, and supportive to all needs. The Exton Post Acute facility feels warm and homey, with private rooms and private bathrooms. The rehab teams are compassionate, knowledgeable, and effective at helping residents recover. The building is beautiful, bright, and exceptionally clean. The care team goes above and beyond and treats residents like family. The occupational and physical therapy teams are excellent and provide robust, personalized care. The nursing staff and administration are professional, kind, and attentive. The meals are good, and the dining experience is praised. The private rooms and modern amenities create a comfortable stay. The leadership and administration are professional and supportive. The facility offers a robust schedule of daily activities for residents to enjoy. Families feel welcomed by friendly staff and a clean, well-maintained environment. Residents show progress and regain strength through dedicated rehabilitation. The admissions process is efficient, with quick access for new residents. Exton Post Acute is consistently described as a top-tier rehab and skilled nursing resource.
The daughter reports a complete lack of attention to her mother’s wound care, with no wound care plan and bandages left unchanged for up to a week, resulting in a bed sore. The family states there was no staff available to admit the patient, leaving her scared, injured, and alone. The wound care was repeatedly dismissed as “just a scratch” and not properly treated. The overall experience is described as unacceptable and avoidable due to disregard for patient needs. A patient was released with bed sores and antibiotics for a UTI, with claims of insufficient staffing and excessive PT, and nurses accusing her of having an attitude. The staff is described as unresponsive, with doctors notably unresponsive. There were delays in calling emergency services, described as disgraceful. Ownership changes were blamed for staff cuts and increased stress, including fired LPNs/RNs and aides. A reviewer labeled the facility as horrible and said it would not even treat a dead animal there.ProMedica Total Rehab + Exton is best suited for families seeking a high-quality rehabilitation-focused stay in a setting that feels private, calm, and home-like. The community wears a boutique-cozy veneer, private rooms with private baths, a clean, airy design, and a responsive nursing and therapy team that makes daily progress feel achievable. This is a facility built for real recovery: strong physical therapy, active occupational therapy, and a structured plan aimed at restoring independence so seniors can return home or to a less-assisted living arrangement. For families prioritizing momentum in rehabilitation, clear accountability from a dedicated team, and a courteous, well-maintained environment, Exton Post Acute frequently delivers the desired trajectory.
That said, there are circumstances where alternatives warrant consideration. A subset of reviews highlights concerns about wound care and timely medical oversight, including reports of delayed handoffs, insufficient bedside attention, and situations where wound prevention was not aggressively addressed. A few families recount deterioration tied to infections or discharge decisions that seemed misaligned with the medical needs on arrival. While these anecdotes sit at the margins of the overall experience, they are essential for decision-makers to acknowledge. For anyone whose priority is an ironclad guarantee of flawless wound management, rapid escalation of medical issues, or unwavering consistency across all shifts, it may be prudent to compare facilities with more uniform track records in those areas.
The strongest positives at Exton revolve around the facility’s atmosphere and the rehab engine. The building’s beauty, cleanliness, and thoughtfully designed private rooms set a tone of dignity and comfort that reduces the stress of a post-hospital stay. The therapy teams, PT and OT, receive frequent praise for competence, approachability, and the way they tailor programs to individual goals. Families repeatedly note excellent nursing care, open communication, and a care-driven schedule that emphasizes progression, rather than stagnation. The administrative and front-line teams are described as professional and responsive, with many stories about staff going the extra mile to explain progress, coordinate discharge planning, and involve families in decisions. When the care plan aligns with patient goals, Exton demonstrates an impressive capacity to carry those plans forward into meaningful improvements.
Yet the reviews do not overlook meaningful and concerning caveats. A notable minority describe real patient harm risks linked to staffing gaps and inconsistent supervision, including bed sores, infections, and medication-management lapses that demanded hospital-level attention. These outliers underscore the importance of verifying ongoing nurse-to-patient ratios, the availability of on-site doctors, and the speed with which a team leader escalates urgent needs. In some cases, families observed shifts in leadership or ownership that temporarily disrupted coherence of care, though several posts also celebrate subsequent improvements under new administrative direction. The reality is a mixed picture: the triad of facility quality, therapy intensity, and daily vigilance can produce excellent outcomes, but lapses, whether in wound care, timely medical response, or discharge coordination, can significantly derail recovery and trust.
From a decision-making perspective, Exton Post Acute makes the most sense for families who want a superb rehabilitation program delivered in a premier physical environment, with private rooms, strong cleanliness standards, and an evident emphasis on individualized therapy plans. Prospective residents should approach with a structured checklist: insist on a dedicated care-team model with a single point of contact, request a recent staffing snapshot, and confirm documented wound-care protocols and escalation guidelines. It is wise to tour with a specific patient case in mind, ask to meet the therapy lead and the DON, and inquire about a written discharge plan that starts on day one. For those with prior experiences or elevated risk in wound care, bring questions about handoff procedures between shifts, wound assessment frequency, and how new orders from hospital discharge plans will be implemented promptly.
In the end, Exton Post Acute stands out as a compelling option for recovery-driven families who prize a refined setting, patient-centered communication, and a robust rehab program. The facility’s strengths, private, well-kept rooms; a bright, welcoming environment; and a dedicated, compassionate therapy and nursing team, often translate into measurable gains and smoother transitions home. However, the decision cannot ignore the possibility of serious gaps in medical oversight or wound care that a minority of families have experienced. Those considering Exton should enter conversations with a clear demand for transparent, ongoing communication, concrete staffing commitments, and explicit protocols for wound prevention and rapid medical escalation. If these safeguards are in place, Exton Post Acute is a sound, practical choice for rehabilitation-focused families seeking a high-quality, dignified setting to support recovery.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Castle County (24 miles away) Philadelphia International (24 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.ProMedica Total Rehab + (Exton), located in Exton, PA, is an assisted living community that provides a range of amenities and care services to meet the needs of seniors. The community offers cable or satellite TV, fully furnished apartments, and housekeeping services, ensuring a comfortable and convenient living space. Residents can enjoy outdoor spaces and gardens, as well as access to Wi-Fi/high-speed internet and telephone services.
Care services provided at ProMedica Total Rehab + include 24-hour supervision to ensure residents' safety and assistance with daily activities such as bathing, dressing, and transfers. The community also offers coordination with healthcare providers for any specialized care needs individuals may have. Medication management and a mental wellness program are available to promote overall health and well-being.
Dining at ProMedica Total Rehab + caters to special dietary restrictions, ensuring that residents receive tailored meals that meet their specific needs. Meal preparation and service are provided by the staff to make dining a convenient experience for residents.
Engaging in activities is an important aspect of life at ProMedica Total Rehab +. Scheduled daily activities are offered to keep residents active and entertained. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals - providing convenience for both residents and their families.
Overall, ProMedica Total Rehab + in Exton combines comfortable accommodations with personalized care services and various nearby amenities to create an inviting assisted living community for seniors seeking support in their daily lives.
ProMedica Total Rehab + (Exton) is located at 501 Thomas Jones Way, Exton, PA 19341 in Chester County, Pennsylvania
ProMedica Total Rehab + (Exton) on seniors.fyi includes 15 photos including images showing interior, exercise equipment, physical therapy, rehabilitation, landscaping, windows, architecture, aerial view, and more.
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Interior
Building
Architecture
Bedroom
Windows
Landscaping
Kitchen
Seating Area
Exercise Equipment
Gym
Salon
Swimming Pool
Reception
Rehabilitation
