Manorcare Health Services-Easton

Pros

• The rehabilitation services at ManorCare Health Services-Easton provided effective solutions that enabled a resident to return home after three weeks.
• Some staff members at the facility were described as hardworking and caring, demonstrating a commitment to patient care.
• The facility offers a variety of recreational programs, such as sewing and movie nights, which positively engage the residents.
• The environment of the facility is visually appealing and provides ample space for patients to move around comfortably.

Cons

• The facility was short-staffed, leading to inadequate care for residents.
• It was difficult to reach anyone at the nurses' station or administrative office.
• Patients were often found in stained clothing due to poor laundry management.
• There were multiple falls with insufficient monitoring of residents.
• Communication with families about patients' conditions and care was lacking, causing frustration and confusion.
• Staff appeared irritated and overwhelmed, indicating a stressful work environment.
• There were concerns about the quality of care provided despite some staff being caring and hardworking.
• Some patients experienced delays in receiving assistance when needed.
• The high cost of residing at the facility seemed unjustifiable given the level of service received.

Summary

ManorCare Health Services in Easton has garnered mixed reviews from families and residents, revealing a facility that struggles with significant staffing challenges and communication issues. For some residents, the quality of rehabilitation care provided was commendable, while others faced distressing circumstances that overshadowed any positives. The experiences shared by families illustrate contrasting narratives about the level of care received at this facility, shedding light on both the strengths and shortcomings encountered during their time there.

One particularly harrowing account comes from a family who placed their brother in ManorCare for four months due to dementia and cancer. Unfortunately, this family found themselves consistently frustrated with the level of care provided. They reported frequent occurrences of their loved one being left in stained clothing, indicative of inadequate laundry services. Despite bringing in extra clothes for him, they often found little available for dressing him properly. The facility's inability to manage laundry alongside its short-staffing issue raised concerns about basic hygiene and dignity for residents.

Moreover, the family's distress deepened over safety concerns as their brother fell multiple times during his stay—four falls occurring on his last day alone. Alarmingly, they noted that there were no monitoring systems in place to alert staff when he attempted to get up, leading them to question how such critical oversights could happen in caring for individuals with diminished mobility and cognitive ability. Attempts to seek answers or express concerns were met with silence; multiple phone calls went unreturned after his passing—a lack of communication that compounded their grief.

In contrast to this troubling account stands a review from a resident who underwent rehabilitation at ManorCare. This individual had a much more positive experience during their three-week stay post-surgery for knee issues. They praised the rehab services offered, highlighting effective exercises designed specifically to help them regain independence and transition back home successfully. For them, the staff's dedication shone through as they navigated what could have been an immobilizing situation, ultimately enabling them to achieve a sense of normalcy once again.

However, even within these positive remarks lies an undercurrent of concern regarding communication with medical personnel after experiencing inadequate information about medical conditions while visiting a relative undergoing rehabilitation at ManorCare. The caregiver expressed frustration over not being able to identify who was responsible or available during key moments when decisions were made about patient health—especially alarming when patients are facing serious health crises like stomach viruses requiring fluid restrictions.

The overall sentiment expressed by families suggests systemic issues plague ManorCare beyond just isolated incidents of care deficiency. Visitors noted ongoing staff shortages that led to significant delays in assistance—particularly distressing for those requiring immediate attention. In instances where residents needed help getting up or attending to vital needs such as bathroom usage, long waits became commonplace due to overwhelmed staff stretched too thinly across numerous responsibilities; frustration among caregivers became palpable as arguments over break times sometimes broke out amidst crisis management situations.

While many families certainly acknowledge that some employees demonstrate genuine compassion towards patients and strive hard despite staffing obstacles, others highlight these same factors can contribute significantly toward an experience rife with worry rather than comfort—a concerning juxtaposition given the substantial financial investment required for residency at ManorCare Easton. As accounts continue appearing within varied contexts—from satisfactory rehabilitation experiences down through neglectful care practices—the facility's management would do well to heed these mixed testimonials while working actively towards improving protocols fostering better communication between administrators/staff members along with caretakers concerned about loved ones' well-being throughout various stages involving treatment regimes.

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Physicians

• Lehigh Valley Nephrology Associates (0.1 miles)
• Raymond S Buch MD (0.4 miles)
• Easton Medical Group - Neurology (0.7 miles)
• Antario Joseph MD FACS (0.8 miles)
• Easton OBGYN (0.8 miles)
• Easton Cardiovascular Associates PC (0.8 miles)
• Star Open Mri (2.2 miles)

Restaurants

• Olive Garden (0.2 miles)
• Richard's Drive-In (0.9 miles)
• Weyerbacher Brewing Co. (1.8 miles)
• Diner 248 (2.2 miles)
• Two Rivers Brewing Company (2.2 miles)
• Chick-Fil-A (2.3 miles)
• McDonald's (2.5 miles)

Pharmacies

• Walgreens (0.4 miles)
• Easton Specialty Pharmacy (0.8 miles)
• Welcome Pharmacy (1.2 miles)
• Partners Pharmacy (2.5 miles)
• Walmart Pharmacy (2.6 miles)
• Wegmans (2.6 miles)
• CVS Pharmacy (2.7 miles)

Hospitals

• Easton Hospital Imaging Center (0.5 miles)
• Maternity Ward (0.7 miles)
• Warren Hospital (1.1 miles)
• St Luke's Hospital - Anderson Campus (1.2 miles)
• Emergency Room at Lehigh Valley Hospital–Hecktown Oaks (1.7 miles)
• Lehigh Valley Health Network (3 miles)
• Warren Hospital (3.8 miles)

Places of Worship

• Good Shepherd Lutheran Church (0.6 miles)
• Our Lady of Perpetual Help (4.6 miles)

Parks

• Hugh Moore Park (1.5 miles)
• Penn Pump Park (1.7 miles)
• Parking Garage (2.4 miles)
• Scott Park (2.7 miles)
• Mill Race Park (3.2 miles)
• Lopatcong Park (4.5 miles)
• Nazareth Borough Park (5.2 miles)

Cafes

• Starbucks (2.6 miles)
• Threebirds Coffee (2.6 miles)
• Starbucks (3.1 miles)
• Starbucks (5.5 miles)
• Panera Bread (5.6 miles)