3421 Nightingale Drive, Suite #2, Easton, PA 18045
For more information about senior living options: (844) 490-3973
The staff are described as nice and caring. The place is described as great to be in. The place feels like home and is described as awesome.
The reviews describe blatant drug use among staff, including public smoking and leaving consumers unattended. Living conditions are described as unsanitary and unsafe. Consumers are reported to have suffered verbal, mental, and physical abuse by staff. Basic needs and proper support were consistently neglected. Staff are characterized as unprofessional and the operation as disorganized, with poor communication. Concerns are rarely addressed and, when raised, are dismissed or met with hostility. Numerous safety and labor violations are noted, including 12-hour shifts with no breaks, extensive overtime, and mismanaged hours. Specific misconduct includes staff smoking on duty, ignoring clients, driving without a license, and falsifying mileage logs. Payroll and administrative issues are reported, such as delayed pay, missing checks, and confusion over ID cards; the organization is viewed as shady and profit-driven.Across a broad set of accounts, a troubling pattern emerges about an organization that serves individuals in need of care. The feedback paints a landscape where safety, sanitation, and the quality of support are repeatedly called into question. Several reviewers describe environments that feel unsafe and unstable, with concerns that seem to permeate daily operations rather than being isolated incidents. Taken together, these voices suggest a shared sense of disappointment and alarm about the level of care being provided and the integrity of the organization's practices.
One of the most alarming themes is the allegation of drug use among staff and the resulting risks to those in their care. Reviewers describe staff meeting outside work to smoke weed, with sessions taking place in parks and the implication that clients are left unattended - sometimes even inside vehicles. Such behavior, according to these accounts, creates clear safety hazards for vulnerable consumers and undermines the basic trust required in a care setting. In addition to these safety concerns, reviewers report unsanitary living conditions that contribute to an unsafe and unhealthy environment. The combination of unsafe activities by staff and poor living conditions appears to compound the fear and distrust expressed by families and guardians.
Beyond safety and sanitation, reviewers recount various forms of abuse and neglect. They describe verbal, mental, and even physical abuse directed at consumers, with neglect described as a routine failure to meet basic needs. The fear is that those entrusted with care are the same individuals responsible for supporting and protecting these individuals, and the accounts suggest that the very people whose job is to provide stability and comfort are the ones who cause distress and vulnerability. This perceived neglect and mistreatment contribute to a broader sense of insecurity and harm, raising serious questions about the quality and ethics of the care being delivered.
Professionalism and organizational reliability are also central to the complaints. Reviewers characterize staff as overwhelmingly unprofessional and the operation as disorganized. There is a repeated sense that concerns are not addressed - in some cases they are dismissed or met with hostility - and that internal communication, as well as communications with families, is severely lacking. The impression conveyed is of a system where problems are acknowledged only superficially, if at all, and where accountability for mistakes or missteps is not evident in daily practice.
Staffing and scheduling emerge as deeply problematic from multiple viewpoints. Reported issues include 12-hour shifts with no breaks, substantial overtime - often 12 to 24 hours weekly due to supposed under staffing - and frequent, abrupt schedule changes. Some reviewers describe being misinformed about hours at the outset and then being told that their availability cannot be accommodated, despite long commutes. There are also troubling operational details such as driving company vehicles without proper licenses, manipulating mileage logs, and a trainer who allegedly nodded off on duty. These specifics paint a worrying picture of governance gaps, insufficient oversight, and potential safety violations that would merit independent review in any regulated setting.
Financial and administrative frustrations add another layer to the critique. Reviewers complain about late or missing pay, with one account stating a check was never received for weeks, tied to issues with ID cards or lanyards. The sense expressed is that monetary concerns, rather than client welfare, seem to drive some decisions, leading to bitterness toward the organization. Pervasive questions about discipline and consequences for misconduct - combined with the general sense that the company "only cares about making money" - underscore a broader distrust in the organization's leadership and priorities. The sentiment that the company is expanding or thriving while workers and clients appear to shoulder the burden of problems is a recurring source of frustration.
Despite the weight of these criticisms, there are also notes of contrast. A few voices express positive experiences, highlighting "always nice and caring staff," and describing the place in terms of warmth or home-like feel in certain moments. Phrases that stand out include "great place to be" and "awesome place it feels like home," suggesting that not everyone experiences a uniform reality of neglect or danger. This mix of praise and grave concern underscores the complexity of the organization's reputation: for some, the care environment may feel welcoming in small, personal ways; for others, systemic failures overshadow any individual kindness they encounter.
In closing, the breadth and intensity of the concerns suggest a need for serious scrutiny. The reviews collectively raise questions about safety, ethics, and accountability within the organization, as well as about staffing, supervision, and the integrity of administrative processes. Families and guardians are left with a palpable sense of risk and a desire to seek alternative options until meaningful improvements are demonstrated. The references to specific misconduct, organizational disarray, and financial strain create a compelling call for reform and closer oversight, even as a minority of testimonials retain a sense of personal warmth and positive moments in the care provided. The overall impression is one of deep disquiet and a clear demand for substantive change to protect the well-being of consumers and restore trust in the organization's mission.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Lehigh Valley International (10 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Lehigh Valley Adult Services is an assisted living community located in Easton, PA. We offer a range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
For those who seek spiritual fulfillment, we provide devotional services on-site. Our indoor and outdoor common areas are perfect for socializing and enjoying the company of others.
We understand the importance of providing comprehensive care services to meet the individual needs of our residents. Our trained staff offers specialized incontinence care and medication management to ensure the well-being and comfort of our residents.
Dining is an important aspect of our community, and we provide nutritious meals for all dietary preferences. We also cater to vegetarians, ensuring that everyone's dietary needs are met.
In addition to providing essential care services, we also believe in promoting an active lifestyle for our residents. We offer devotional activities on-site, encouraging spiritual growth and connection within our community.
If you're looking for convenience, you'll find it at Lehigh Valley Adult Services. With three cafes, six parks, twelve pharmacies, sixteen physicians, nineteen restaurants, two places of worship, and seven hospitals nearby, everything you need is easily accessible.
At Lehigh Valley Adult Services, we strive to create a warm and inviting community where our residents can thrive physically, mentally, and spiritually.
Lehigh Valley Adult Services is located at 3421 Nightingale Drive, Suite #2, Easton, PA 18045 in Northampton County, Pennsylvania
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