Manorcare Health Services - Dallastown

Pros

• The staff at Manor Care Dtown are very nice and compassionate towards the residents, creating a positive atmosphere.
• Nurses at ManorCare Health Services-Dallastown are described as excellent, caring, and giving, contributing to a high standard of patient care.
• The facility is reported to be clean and odor-free, ensuring a pleasant environment for residents.
• Residents feel valued and special due to the attentive care provided by the staff.
• After adapting to their new surroundings, some residents come to call ManorCare home, showing an emotional connection with the facility and its caregivers.
• The staff effectively addresses billing issues without causing distress to the residents, demonstrating their commitment to quality service.

Cons

• The facility was understaffed and could not adequately meet the needs of patients, particularly on weekends.
• They kept giving the patient high sodium foods despite his strict low sodium diet.
• The room was never cleaned during the stay.
• There were no functioning reclining chairs or wheelchairs available for the patients.
• The food served at the facility was terrible and did not cater to the dietary needs of individuals.
• Having three people in a small room created a noisy and uncomfortable environment for residents.
• The overall condition of the facility appeared old, with worn carpeting and furniture.

Review

The reviews of ManorCare Health Services in Dallastown present a multifaceted picture of the facility, ranging from commendable caregiver interactions to significant areas for improvement. A common thread among the reviews is a focus on the quality of care provided by some staff members, particularly nurses and aides. Many reviewers have praised individual caregivers for their compassion, attentiveness, and ability to make patients feel valued during their stay. The positive experiences highlight how certain staff members foster an environment of kindness and support, which can be crucial for residents who may initially struggle with the transition into a nursing home setting.

In stark contrast to these positive interactions are several serious concerns regarding the overall management and infrastructure of the facility. One reviewer recounts a distressing experience involving their father’s abrupt decline shortly after being discharged from rehabilitation at ManorCare. It was reported that he had been sent home after allegedly meeting his rehabilitation goals but subsequently required emergency medical intervention upon returning home due to low blood pressure and fluid overload from congestive heart failure (CHF). This situation raises questions about whether adequate assessments were made prior to discharge—a critical factor that could have potentially prevented such a dangerous outcome.

Another issue that surfaced in multiple reviews was the inadequacy related to staffing levels, especially over weekends when fewer caregivers were available. While some attendants received praise for their personable approach during weekday shifts, there appears to be a disconnect during off-peak hours, leading to concerns about patient attention and timely care. The understaffing problem not only affects caregiver availability but also contributes to operational shortcomings such as room cleanliness—one reviewer specifically noted that their father’s living space was never properly cleaned during his stay.

Furthermore, dietary considerations emerged as problematic within the facility. Another reviewer mentioned that high-sodium meals were routinely served despite their loved one's strict need for low-sodium options due to health conditions like CHF. This oversight underscores a lack of individualized care plans tailored specifically to meet each resident's unique health requirements—a fundamental aspect vital to effective rehabilitation and long-term care.

While many expressed dissatisfaction with specific amenities—such as insufficient furnishings or poorly maintained communal spaces—the personal experiences shared indicate that social dynamics among patients can vary significantly across different units or shifts within ManorCare. Some family members reported discomfort with rooming arrangements where three patients occupied a single space with minimal privacy; this setup not only detracts from comfort but may also hinder an environment conducive to recovery.

Despite the mixed feedback on infrastructural limitations and systemic issues concerning staffing and scheduling, it is equally important to acknowledge those instances where residents found solace in the relationships formed at ManorCare. One touching review spoke about an individual who had initially resisted entering the facility but eventually embraced it as home after nearly two years of residency; they highlighted how nurturing staff played an instrumental role in helping him adjust emotionally while maintaining high standards of cleanliness. This illustrates that even amidst challenges faced by nursing homes today, dedicated healthcare workers can profoundly impact residents' lives through empathy and consistent support.

In conclusion, while some aspects of ManorCare Health Services-Dallastown evoke feelings of warmth and gratitude towards caring staff members who strive daily for excellence in patient interaction, glaring deficiencies in essential services such as dietary restrictions management and adequate staffing levels deserve immediate attention for meaningful improvement. Balancing commendable caregiving with systemic issues presents both challenges and opportunities for growth within this crucial sector of healthcare delivery—a balance that must be continually pursued for both current residents’ well-being and future admissions alike.

Parks

• Dallastown Community Park (0.2 miles)
• Reservoir Park (5 miles)
• Bob Hoffman Fields (5.2 miles)

Restaurants

• Roburrito's (0.5 miles)
• Wyndridge Farm (1 miles)
• Great American Saloon (1.3 miles)
• McDonald's (1.4 miles)
• Burger King (1.5 miles)
• Golden Crust Pizza (2.3 miles)
• Handel's Homemade Ice Cream & Yogurt (2.6 miles)

Physicians

• Dallastown Medical Associates (0.7 miles)
• Dallastown Family Medicine (0.7 miles)
• York Eye Associates (1.6 miles)
• Queen Street Family Practice PC (2.2 miles)
• The Professional Center at Powder Mill (2.9 miles)
• Orthopaedic & Spine Specialists (2.9 miles)
• Isherwood's Women's Health & Wellness (2.9 miles)

Pharmacies

• Rite Aid (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Shurfine Spry Pharmacy (1.9 miles)
• York Hospital Pharmacy (3 miles)
• GIANT Pharmacy (3.1 miles)
• Rite Aid (3.2 miles)
• Walgreens (3.5 miles)

Hospitals

• Oss Orthopaedic Hospital (2.9 miles)
• Wellspan Childbirth And Family Education Center (3.7 miles)
• Wellspan Gettysburg Hospital (4 miles)
• WellSpan Surgery & Rehabilitation Hospital (4.3 miles)
• WellSpan Behavioral Health (5 miles)
• York Hospital - Imaging Department (5 miles)

Theaters

• South York Plaza Cinema (3 miles)
• Frank Theatres Queensgate Stadium 13 (3.9 miles)

Cafes

• Starbucks (3.6 miles)
• Colonial Coffee Shop (5.2 miles)
• Starbucks (5.6 miles)

Places of Worship

• St Joseph Catholic Church (5 miles)