Manorcare Health Services-Camp Hill

Pros

• The staff at the Arcadia unit is recognized for their excellent care and kindness, making families feel relieved about their loved ones' well-being.
• Manorcare Health Services Camp Hill is praised for its congenial environment, with nurses showing genuine care for both residents and their families.
• Residents at Manorcare are encouraged to participate in daily living activities, creating a comfortable and home-like atmosphere for them.
• Communication from the facility regarding new medicines, procedures, and concerns is highlighted as effective and reassuring for families.
• Overall experiences at Manorcare demonstrate a commitment to resident comfort and engagement in activities, contributing to a positive atmosphere.

Cons

• The facility is very ignorant towards its patients and neglected my father's care.
• My father was discharged without ensuring proper equipment and care was available at home, which was a horrible and inhumane act.
• The therapy provided to my father was insufficient, with only 10 to 15 minutes of attention instead of the required time.
• The staff did not realize the severity of my father's condition and sent him home instead of back to the hospital.
• Cleanliness could have been more stringent, leaving concerns about hygiene standards in the facility.
• Communication from the staff was lacking; important information regarding medication was delayed and poorly managed.
• There were issues with safety measures, such as unstable grab bars in the bathroom that posed a risk for falls.
• The overall experience included instances of disrespectful behavior from staff members towards patients.

Review

The reviews of Manorcare Health Services, particularly the Camp Hill location, reveal a stark contrast in experiences among families and residents. While some families express deep gratitude for the care their loved ones received, others recount distressing incidents that highlight shortcomings in patient treatment and communication. These varying experiences raise important questions about the consistency of care provided at this facility.

On one hand, several families express heartfelt appreciation for the staff's kindness and attentiveness. For instance, one reviewer commends the Arcadia unit, noting how well the caregivers understand each resident's preferences and stories. They describe a warm atmosphere where families feel relieved knowing their loved ones are in such capable hands. Even during challenging times, like those experienced during the pandemic, the family feels assured that every effort is made to keep residents safe and happy. This sentiment echoes throughout other positive reviews as well; multiple reviewers emphasize that friendly interactions with staff create an environment conducive to healing.

Conversely, there are harrowing accounts from families who felt neglected by Manorcare's staff. A particular reviewer describes their father's experience after being discharged following a brief stay for rehabilitation post-hospitalization. The family alleges that therapy sessions were grossly inadequate—lasting only 10 to 15 minutes instead of the promised 45 minutes—and that he was left sitting alone for most of his day. They argue that this lack of attention culminated in unsafe discharge practices; it was claimed that he was sent home without essential medical equipment or proper follow-up care needed for his condition. This unfortunate misstep led to further health complications requiring emergency intervention shortly after returning home.

Another concerning account illustrates ongoing issues related to medication management in the facility. One patient recounted experiencing significant delays in receiving prescribed pain management medications shortly after surgery. Despite prior arrangements communicated by hospital staff, medications were not ready upon arrival at Manorcare, leading to excruciating pain during an already stressful recovery period. This delay raised alarms regarding communication inefficiencies within nursing shifts and overall responsiveness when residents required urgent medical attention.

Further compounding these negative experiences is a report on inadequate safety measures taken by staff regarding patients' physical conditions before discharge. A reviewer shared how their father—a congestive heart failure patient—was dismissed from Manorcare without necessary safety protocols being established at home or any follow-up care ensured despite severe symptoms displayed upon readmission into another hospital shortly thereafter. Alarmingly, they noted poor communication regarding equipment delivery intended for home use that never transpired due to alleged failures on behalf of Manorcare’s case management team.

Despite some instances highlighting critical lapses in quality care, there remain thoughts emphasizing moments of connection and compassion displayed by individual staff members towards residents which resonates deeply within certain family narratives about their loved ones' experiences at Manorcare. The emphasis on daily living activities catering toward maintaining dignity while also providing comfort resonates with others who appreciate both friendliness and encouragement exhibited through engagement activities offered at this facility.

In conclusion, while many families find solace in welcoming environments enriched with compassionate caregiving at Manorcare Health Services Camp Hill location, alarming patterns concerning patient neglect and deficient communication underscore significant disparities within operational management practices across various departments spanning periods of resident stay—from admission processes through rehabilitation efforts up until discharge protocols are followed through appropriately or not at all resulting ultimately putting vulnerable lives at risk when proper standards fall short leaving lasting impressions behind shaped by hardship rather than healing amidst whispers echoing through walls filled once full hopes restored now choked silence void trust lost forevermore!

Pharmacies

• Rite Aid (0.3 miles)
• Rite Aid (1.2 miles)
• GIANT Pharmacy (1.2 miles)
• County of Dauphin (2.1 miles)
• Medicine Shoppe (2.6 miles)
• Rite Aid (2.9 miles)
• Rite Aid (3 miles)

Restaurants

• The Watershed Pub (0.4 miles)
• Brewhouse Grille (0.6 miles)
• Grateful Goat Brewing & Provisions (0.8 miles)
• Vito's Italian Ristorante (0.9 miles)
• First Watch (1.1 miles)
• The Koop (1.5 miles)
• Bonefish Grill (1.5 miles)

Physicians

• Orthopaedic Surgeons of Central Pennsylvania (0.6 miles)
• Miracle-Ear Hearing Aid Center (0.7 miles)
• Dr. James F. Rich, MD (0.8 miles)
• Jackson Siegelbaum Gastroenterology (0.8 miles)
• Charan's Family Medicine (1.1 miles)
• Pennsylvania Gastroenterology (1.1 miles)
• Penn State Health Camp Hill Outpatient Center Cardiothoracic Surgery (1.2 miles)

Hospitals

• Penn State Health Holy Spirit Outpatient Center Urgent Care (0.9 miles)
• Holy Spirit Hospital- Medical Arts Building (1.1 miles)
• Grandview Surgery & Laser Center (1.2 miles)
• Labor & Delivery (2.1 miles)
• UPMC Pinnnacle Harrisburg (2.1 miles)
• Department Of Surgery (2.1 miles)
• Alex Grass Medical Sciences Building (2.1 miles)

Cafes

• Starbucks (1.1 miles)
• Panera Bread (1.2 miles)
• Starbucks (1.2 miles)
• Starbucks (1.2 miles)
• Starbucks (1.3 miles)
• Little Amps Coffee Roasters (2.6 miles)

Parks

• City Island (1.6 miles)
• Riverfront Park Harrisburg (2.4 miles)
• Adams-Ricci Park (3 miles)
• Hampden Township Park (3.4 miles)

Places of Worship

• St Timothy's Lutheran Church (2.2 miles)
• Trinity United Methodist Church (2.6 miles)
• Harrisburg Bic Church (3.6 miles)