Broomall Manor in Broomall, PA
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43 Church Lane, Broomall, PA 19008
For more information about senior living options: (844) 490-3973
The staff were absolutely fantastic. Broomall Manor is a wonderful place with friendly and super helpful staff. The therapy staff is very helpful and supportive. The nursing staff at Broomall Manor is extremely helpful, nice, and considerate. The admissions director did an amazing job and showed professionalism. The facility is clean, quiet, and has a warm, homelike feel. The meals were nutritious and tasted like home cooking. The staff—from nurses to doctors to aides to housekeeping—have all been amazing.
They describe the facility as disgustingly dirty and smelling like urine. There were two patients literally hanging off beds with no one intervening. The staff allegedly shove medication down patients’ throats so they sleep, leaving them sitting in their waste. They claim their loved one died after the facility refused to call an ambulance during a COVID-19 case. They warn others not to bring their loved ones here and say it should be shut down. The place is condemned, with roaches and unsanitary conditions. There was zero pain management and questions to the doctor were ignored. The staff are lazy, rude, and unprofessional; calls go unanswered for days. Front desk staff ignore visitors and threaten to call the police when concerns are raised. There are reports of medication errors and alleged overdoses, with poor communication from doctors and staff.Broomall Manor is best suited for families seeking a smaller, more intimate rehab-focused community where a hands-on therapy team and attentive nursing staff can deliver clear progress and a personal touch. The setting often feels home-like, and multiple families report responsive caregivers who know residents by name and respond to concerns promptly when the facility is operating at its best. Those who prioritize short-term rehabilitation progress, clear communication with a dependable admissions and social-work team, and meals and activities that feel tailored to individual preferences may find the environment encouraging and workable. This is not a luxury flagship; it’s a practical choice for hands-on care and tangible recovery gains. However, this recommendation comes with an important caveat: the same reviews that praise strong therapy and warmth are matched by a chorus of reports on cleanliness lapses, safety gaps, and inconsistent administrative follow-through. That combination means the community shines in some moments while alarming in others.
The strongest, most reliable positives center on therapy and daily caregiving when conditions are solid. Numerous reviews highlight a dedicated therapy staff that delivers hands-on, goal-oriented rehabilitation, with residents showing measurable strength gains and a clear path back home. Nursing and aides frequently earn praise for their bedside care and for maintaining a respectful, compassionate demeanor, especially in praised shifts. Families consistently note that admissions, social work, and management can be helpful and accessible, smoothing the process of transitioning in and coordinating care plans. Cleanliness and a welcoming wind-down into a home-like atmosphere are also repeatedly cited as strengths, along with dependable meal quality and engaging activities. Taken together, these elements form a compelling case for Broomall Manor as a credible option for rehab-focused care, capable of delivering meaningful recovery when staffing and oversight align.
Yet the flipside is stark and cannot be ignored. A substantial share of reviews describe odors, cleanliness issues, and uncomfortable conditions that cast doubt on everyday safety and resident dignity. Reports range from persistent urine or other odors to rooms that feel neglected or inadequately maintained, with some accounts alleging bedsores, insufficient pain management, and delayed responses to call bells. Several families recount dramatic lapses in medical oversight, including delays in doctor visits, unanswered questions about treatment plans, and scenarios where families felt compelled to intervene to obtain necessary care. There are also unambiguous accusations of mistreatment or neglect, with at least a segment of reviewers flatly advising others to avoid the facility. The most troubling threads center on perceived safety risks and a lack of consistent, accountable leadership, suggesting that problems may intensify when patient load or staff coverage is uneven.
The key question for families deciding whether to place a loved one at Broomall Manor is whether the prominent positives can meaningfully offset the significant safety and consistency concerns. For those prioritizing rehabilitation outcomes, clear communication, and a supportive therapy environment, the facility’s strengths, hands-on rehab, responsive nursing when available, and a warm, engaging culture, can offset many nominal inconveniences. The intimate, smaller setting can also enhance one-on-one attention, enabling therapists and nurses to tailor plans more precisely and to involve families in crafting recovery goals. However, this offset has a ceiling. When the environment slides toward inadequate infection control, neglected basics of daily living, or inconsistent medical oversight, even excellent therapy cannot fully compensate for the risk of harm or the erosion of trust.
Family due diligence is non-negotiable before making a placement decision. Prospective residents or guardians should demand current, detailed conversations with admissions and the director about staffing ratios, shift patterns, and the specific responsiveness of call bells. Request unannounced visits at different times of day to observe how quickly staff respond and how care is documented. Review the latest state inspections and Medicare ratings, and insist on speaking with current residents or family members about recent experiences with doctors, social workers, and therapists. Ask for concrete examples of how ongoing clinical issues are managed, how pain and wound care are handled, and what steps are taken when concerns arise. Finally, verify that the facility’s cleanliness standards are being upheld consistently, and ask about any recent quality improvement initiatives aimed at addressing recurrent complaints.
In the end, Broomall Manor presents a pragmatic choice with real upside for rehabilitation-focused care grounded in personal attention and a hospital-to-home recovery trajectory. When therapy teams are engaged, when nursing staff communicate clearly, and when the environment remains clean and welcoming, it can deliver the kind of recoveries families hope for and praise. But the decision cannot overlook the recurring, serious red flags: inconsistent call-bell responses, odor and cleanliness concerns, and reported gaps in doctor availability and overall safety. For families whose top priority is a consistent, risk-managed daily experience with transparent accountability, alternatives should be actively considered. For those who can tolerate a potential variability in day-to-day operations in exchange for strong rehabilitation and a warm, attentive staff, Broomall Manor may still be the right fit, provided thorough due diligence is conducted, expectations are clearly set, and the facility demonstrates a sustained, verifiable commitment to safety and cleanliness.
123 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (10 miles away) New Castle County (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Broomall Manor is an assisted living community located in Broomall, PA. Our residents enjoy a wide range of amenities to enhance their daily lives. They can take advantage of our beauty salon for personal grooming needs, enjoy their favorite shows with cable or satellite TV in the comfort of their own private rooms, and stay connected with friends and family through Wi-Fi/high-speed internet.
Our community offers convenient transportation options, both for non-medical purposes and for scheduled doctors' appointments. Residents can also utilize our computer center to stay connected and engaged. For those who enjoy reading, we have a small library where they can find a variety of books.
At Broomall Manor, we prioritize the well-being of our residents. Our fitness room is equipped with exercise equipment to help them stay active and healthy. We provide housekeeping services and move-in coordination to ensure a smooth transition into our community.
Mealtimes are enjoyable experiences at Broomall Manor. Our dining room offers restaurant-style dining with menus that accommodate special dietary restrictions, including diabetes diets. Our dedicated staff assists with meal preparation and service to meet the individual needs of each resident.
In terms of care services, our 24-hour call system provides peace of mind to residents knowing that assistance is always available. We offer support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly and on time.
Mental wellness is a priority at Broomall Manor. We have a mental wellness program in place to promote emotional well-being among our residents. Additionally, planned day trips, scheduled daily activities, and resident-run activities keep residents engaged and socially connected.
Our convenient location offers easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals – providing convenience for both residents and their families.
Broomall Manor strives to create a warm and inviting environment where residents can thrive and enjoy their golden years with a sense of independence, while receiving the support they need.
Located in Broomall, Pennsylvania, this neighborhood offers a variety of amenities that cater to senior living. With several pharmacies, physicians' offices, and hospitals within a short distance, residents have easy access to medical care and services. There are also multiple restaurants and cafes nearby for dining options, as well as parks for outdoor recreation. The area is well-connected with public transportation options like SEPTA stations for convenient travel. For entertainment, there is a theater just a short drive away. Overall, this part of Broomall provides a convenient and comfortable environment for seniors seeking a vibrant community with easy access to essential services and activities.
Broomall Manor is located at 43 Church Lane, Broomall, PA 19008 in Delaware County, Pennsylvania
Broomall Manor on seniors.fyi includes 10 photos including images showing interior, windows, dining, living room, television, fireplace, decor, waiting area, and more.
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Interior
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