Cedarbrook Nursing Homes in Bethlehem, PA

Pros

• The staff took excellent care of him.
• They gave personal attention to his well-being and to his family's.
• Natalia at Cedarbrook Fountain Hill was warm and kind.
• Greta is the nicest, most gentle person you could talk to.
• Ashley called to ensure he was OK and had no questions, providing peace of mind.
• The nursing staff showed an accurate medication list within minutes.
• The facility is friendly and clean.
• The staff is caring, compassionate, and professional.
• Dr. Kuehner was very caring and spoke with the family.
• The cleanliness was amazing; floors were washed daily.
• They treated her like family.
• The staff genuinely cares for each resident.

Cons

• The reviewer describes the facility as a joke, saying the care is not very good and the staff are unprofessional, advising others not to send family there.
• The reviewer calls the experience horrible with unprofessional nurses and notes that staff allegedly warned relatives to visit frequently to ensure proper care.
• The reviewer reports a patient returning with serious bruises and alleges a lack of personal care, with some staff pushing patients, expressing strong disappointment.
• The reviewer recalls a front desk worker who did not assist, labeling the staff as lazy and unhelpful.
• The reviewer states the place was not clean, did not feel homelike, the PCA was horrible, and staff were never around, regretting placing a loved one there.
• The reviewer mentions a terrible roommate on the third floor and that the mother had to request a different room.
• The reviewer warns not to be fooled by fake smiles and urges daily oversight to ensure proper care.

Review

Cedarbrook Nursing Homes in Bethlehem is best suited for families that prize a warm, person-centered environment where staff engagement and daily attentiveness to residents' needs feel authentic. The facility earns its strongest praise from those who value kindness, personal connection, and a sense that staff treat residents like family. The Fountain Hill campus, in particular, is noted for approachable admissions staff, friendly front-line personnel, and a caregiving culture that many families describe as reassuring and genuinely caring. This community tends to work best for residents who respond well to a stable, attentive staff and a hospitable atmosphere, and for families willing to stay actively involved in daily care planning.

On the positive side, Cedarbrook's strongest asset is the human touch. Several families report staff who are "caring, compassionate, professional," with caregivers who know residents well and provide timely, personalized attention. Medication lists are highlighted as well-managed, with staff able to pull together an accurate chart quickly, which translates into peace of mind for families during transitions. Cleanliness and a respectful, home-like environment appear consistently, with residents described as well cared for, treated with dignity, and engaged by recreation staff. For long-stay residents who thrive on stability, the care experience can feel reliable, with nurses and aides who are genuinely responsive to both residents and their families.

Yet Cedarbrook is not without serious cautions. Several reviews raise red flags about inconsistent staffing, unprofessional behavior, and moments of perceived neglect or safety concerns. Instances of patients bruised after a fall, reports of PCA shortages, and accounts of staff appearing to be overwhelmed or not immediately available temper the otherwise positive impressions. There are also direct criticisms - claims of being "not clean," rooms mishandled, and a sense that some staff may smile on the surface while care gaps persist in practice. These experiences underscore real risk for families who rely on steady, around-the-clock oversight, particularly during evenings, weekends, or high-demand periods.

These mixed results matter when weighing pros against cons. For many residents, the advantages - genuine warmth, strong personal attention, accessible admission staff, and a clean, comforting environment - offset the occasional lapses, especially when families engage proactively. The ability to secure timely medication information, to meet with nursing leadership, and to tour with informed staff can mitigate concerns. However, the converse is true for families facing frequent staff turnover, limited responsiveness, or evidence of safety lapses: the same strengths can feel distant and the risks can overshadow the positives. In short, Cedarbrook can deliver a high-quality experience for the right resident and family dynamic, but it does not guarantee uniform excellence across all shifts and all units.

For families evaluating Cedarbrook, a purposeful, information-rich due diligence process is essential. Schedule visits at different times to observe care delivery, ask pointed questions about caregiver-to-resident ratios, incident history, and how care conferences are conducted. Request to meet both the front-line team and the charge nurse or director of nursing, and ask for recent example scenarios to gauge responsiveness. Probe the two campuses' differences - Fountain Hill's admissions team was frequently praised, but differences in staffing or room configurations can influence daily life. Talk to current residents and families about consistency of care, and request a candid description of a worst-day experience to understand what to expect during challenging times.

Overall, Cedarbrook offers a compelling option for families seeking a homey, respectful atmosphere with strong, personable staff and attentive daily care. The facility earns credibility from long-term residents and families who value the emotional and practical aspects of caregiving, and for those willing to remain engaged and vigilant, the positives can be meaningful. For households prioritizing rigorous, consistently flawless clinical oversight, or those with significant safety concerns, alternatives should be compared - even if Cedarbrook's warmth and cleanliness make it an appealing starting point. The key is aligning expectations with the reality of staffing variability and choosing a setting where active family involvement will reinforce the care plan.

Physicians

• Doctors' Pavilion at St Luke's University Hospital – Bethlehem Campus (0.1 miles)
• St Lukes Emergency Care Specialist - John C Pretosh Do (0.2 miles)
• Greg Bensinger- Podiatrist (0.3 miles)
• Dorville MD and Kundu MD Assoc. PC MD (0.5 miles)
• Hiralal Natvarlal Rana (0.5 miles)
• Vita Medical Associates P.C. (0.6 miles)
• Lehigh Valley Physicians Group (0.9 miles)

Hospitals

• St Lukes Hospital Human Resources Department (0.2 miles)
• Muhlenberg Hospital Center (2.7 miles)
• Singh Sandeep MD - Good Shepherd Rehab Hospital (4 miles)
• Coordinated Health (4.6 miles)
• Diagnostic Care Center (5.4 miles)
• St Luke's Hospital (5.4 miles)
• Lehigh Valley Hospital (5.5 miles)

Restaurants

• McDonald's (0.3 miles)
• Tally Ho Tavern (0.5 miles)
• The Wooden Match (0.7 miles)
• Jenny's Kuali (0.7 miles)
• Bonn Place Brewing Company (0.9 miles)
• Southside 313 Bar & Grille (0.9 miles)
• Fegley's Bethlehem Brew Works (1 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Ritter Pharmacy (1.1 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.9 miles)

Cafes

• Saxbys Coffee (0.6 miles)
• Starbucks (4.1 miles)

Places of Worship

• St Peter's Preschool (2.1 miles)
• City Limits Assembly of God (3.7 miles)
• Dubbs Memorial Ucc (4.3 miles)
• Our Lady of Perpetual Help (4.5 miles)
• Christ Lutheran Church (4.9 miles)

Theaters

• AMC Center Valley 16 (3.4 miles)

Transportation

• Lehigh Valley International Airport (ABE) (3.8 miles)
• Trans Bridge Bus Stop - Lehigh Valley International Airport (3.8 miles)