West Haven Nursing Home

Pros

• The staff in the dementia unit showed exceptional care and compassion, providing comfort to residents and their families during difficult times.
• The food provided at the facility was consistently noted as being great, contributing positively to the overall experience.
• Room cleanliness was highlighted as a strong point, ensuring a pleasant living environment for residents.
• There has been acknowledgment of the effort put into remodeling the facilities, indicating ongoing improvements.
• Some caregivers displayed kindness and dedication despite high workloads, demonstrating a commitment to patient care.

Cons

• The staff at Woodhaven are rude and do not pay attention to residents.
• The facility is dirty and in bad condition, needing significant remodeling.
• A family member experienced disrespectful communication from staff when notified of a passing.
• There are serious concerns about inadequate care, as evidenced by severe health issues like infections from bed sores.
• Understaffing is an ongoing issue, leading to poor care for residents who require assistance.

Review

In recent assessments of Woodhaven and West Haven, significant disparities in care quality have emerged, reflecting a profound impact on residents and their families. While some families previously experienced exceptional care, recent accounts illustrate a troubling decline in service standards following changes in ownership and management. This transformation has led to disappointment, disillusionment, and heartbreak for many who entrusted their loved ones to these facilities.

A poignant testament to the previous excellence at one of these institutions comes from the family of an aunt who resided in the dementia unit for nearly three years. These caregivers were reportedly compassionate and attentive, ensuring that she was well taken care of during her time there. The cleanliness of her room was consistently praised, along with the quality of food provided. The staff's emotional support during challenging moments—such as bad days or final farewells—was met with deep appreciation from her family. Their ability to hold her hand when needed and share in the family's grief upon her passing highlighted the warm environment that once defined the facility.

However, contrasting experiences are emerging from other families who have had loved ones spend their final days at either Woodhaven or West Haven. One account details an incident where a family member received a call about their loved one's death from an insensitive staff member. The rudeness displayed during such a vulnerable moment shattered any sense of compassion expected in healthcare settings. The abruptness of the conversation—which ended with disconnection after informing them about necessary arrangements for body removal—left this grieving family feeling utterly unsupported.

Even more distressing revelations came from another family's experience regarding elder care standards at West Haven. They reported that their grandfather passed away due to severe infections stemming from untreated bedsores—a total failure by staff to provide proper care. Such neglect raises serious concerns about patient monitoring and general accountability within these healthcare facilities, leading this family to vocalize outright refusal to recommend the place for anyone seeking care for relatives.

Public health concerns were echoed by another disappointed customer whose grandson’s grandmother underwent rehabilitation at Woodhaven. Their remarks criticized not only cleanliness but also staff behavior—characterizing caregivers as rude and inattentive towards patients' needs. This level of mismanagement suggested a dire lack of oversight that warranted reporting to health authorities as well as closure considerations for the establishment.

A current resident’s family member provided additional insight into conditions at West Haven, indicating that while some renovations are ongoing, overall living spaces remain insufficiently maintained—with issues such as outdated walls being patched rather than fully repaired or updated. Furthermore, understaffing appears rampant; one aide revealed she was responsible for caring for 14 patients simultaneously, pointing toward systemic operational inefficiencies impacting individual attention offered to each resident.

These conflicting narratives regarding Woodhaven and West Haven underline critical issues affecting eldercare facilities across various regions today—from empathetic end-of-life support to alarming instances of negligence leaving families heartbroken over avoidable tragedies. As new ownership takes charge and management practices evolve, it remains essential for both prospective residents and concerned families alike to scrutinize reviews and gather firsthand accounts before placing their loved ones into potentially unsafe environments rife with inconsistencies in caregiving quality.

Pharmacies

• Rite Aid (1.9 miles)
• Klingensmith's Drug Store (5 miles)
• Rite Aid (6.5 miles)
• Wyble s Pharmacy (6.7 miles)
• Burrell Pharmacy (7.7 miles)
• Health Mart Pharmacy (7.7 miles)
• Rite Aid (8.8 miles)

Parks

• Kennedy Park (3 miles)
• Townsend Park (8.2 miles)
• Harrison Hills County Park (8.8 miles)
• Riverview Memorial Park (9.3 miles)
• Freeport Riverside Park (10 miles)
• Rachel Carson Park (11.2 miles)
• Crooked Creek Lake Recreation Area (11.4 miles)

Physicians

• North Apollo Health Center (3.1 miles)
• Dental Office of Dr Elaine Geris and Dr Richard Falk (8.3 miles)
• Sandhu Rajinder MD (8.5 miles)
• Allegheny Associates In Psychiatry (8.5 miles)
• Children's Community Pediatrics - Natrona heights (8.6 miles)
• Tri-County Cardiology (8.6 miles)
• Orthopaedic Surgical Associates (8.6 miles)

Restaurants

• G & G Restaurant (3.4 miles)
• McDonald's (3.5 miles)
• Wendy's (3.8 miles)
• Arby's (3.8 miles)
• Ricky Lake's Place (4.1 miles)
• Ciceros Bar & Grill (5 miles)
• Bonfire Restaurant (5.5 miles)

Cafes

• Happy Day Cafe (5.1 miles)
• First Watch - Murrysville (10.9 miles)
• Myrt's Route 66 Cafe (10.9 miles)
• Starbucks (11.5 miles)

Transportation

• Lls Leasing (7.6 miles)
• Cherokee Helicopter Service (11.1 miles)

Hospitals

• Alle-Kiski Medical Center (9.1 miles)

Places of Worship

• Mount Saint Peter Roman Catholic Church (9.3 miles)
• Pittsburgh Buddhist Center (10 miles)
• Mother of Sorrows Church (10.3 miles)
• Bridge City Church (10.3 miles)
• Mt Zion Methodist Church (11.2 miles)

Theaters

• Cinemark (11.2 miles)