Quality Life Services - Apollo
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151 Goodview Drive, Apollo, PA 15613
For more information about senior living options: (844) 490-3973
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The home is described as a true home with a welcoming, warm, and lively atmosphere, plus an Adopt-a-Plant program. The Activity Department is outstanding, planning community events, creative projects, and fun outings, with a friendly pet bunny. The "Don't Stop Dreaming" program fulfills lifelong resident wishes and is heartwarming to see. Compassion shines across every department; the nursing, dietary, maintenance, housekeeping, laundry, and chaplaincy teams all show genuine care. It is a great place to work, with staff who truly care about the elders and one another. The therapy program is great and contributes positively to residents' recovery. Administrators are hands-on, kind, and patient, engaging with families and residents and providing helpful information.
They say the facility is a joke and there is absolutely no quality of life here. They describe the place as run down with terrible food, hardly any physical therapy, and personal belongings often going missing or being worn by others. They state two weeks passed without contacting a doctor or informing the family. They report neglect, noting that the resident's room was filthy and call lights were never answered. They mention unprofessional behavior, including an aide with headphones and a strong smell of marijuana, and staff at the nurse's station hanging up on calls. They recount dehydration and premature stopping of antibiotics leading to their relative's death, labeling it negligence. They observe that the new ownership let everything go, with poor upkeep and high staff turnover. They note that personal items and clothing were lost or stolen.Quality Life Services Apollo is portrayed by reviewers as a place that can feel like a real home - warm, welcoming, and filled with life. Several accounts highlight an atmosphere that residents and families can enjoy, with activities that bring people together and a sense that life continues meaningfully inside the building. The Adopt-a-Plant program invites nature and nurturing into each room, and the Activity Department earns frequent praise for planning community events, creative projects, and outings, including local bus trips and gatherings that foster connection. A friendly pet bunny is even cited as a morale booster, and the Don't Stop Dreaming program is celebrated as a heartwarming initiative that helps residents fulfill lifelong wishes. In these narratives, the staff across departments are described as compassionate, turning the home into a peaceful and supportive environment where residents feel loved and valued.
From the perspective of employees and administrators, the facility is a strong place to work and a source of pride. Several reviews emphasize that staff genuinely care about the elders and about one another, and that working at QLS Apollo is a meaningful experience. Phrases like "great place to work" and "the staff truly care about the elders and one another" recur, underscoring a culture of dedication and teamwork. Individual staff members are singled out for their kindness and hands-on leadership; for instance, the administrator is described as engaged and caring in certain reviews, with mentions of Lisa being readily available to discuss a resident's needs and care, and Matt taking an active, compassionate role in the facility's day-to-day operations. The chaplaincy program and other roles are noted for their supportive presence, contributing to a sense that leadership and frontline staff are invested in residents' well-being.
Positive personal experiences also extend to end-of-life care. One review describes a mother who spent her final weeks at QLS Apollo and was surrounded by kindness and support from staff who moved her to a private comfort room for peace and privacy during visits. The reviewer notes that staff checked in regularly with both the resident and the family, and expresses enduring gratitude for what the team did during an exceptionally difficult period. This narrative highlights the capacity of the home to provide dignified, compassionate care when residents are most in need, and it speaks to the deep human connections that can form in that setting.
However, the picture of QLS Apollo is not uniformly rosy. A number of reviews recount troubling experiences that raise serious concerns about care quality, safety, and communication. One update dated 9/2/2025 describes a two-week period during which a father was not seen or attended to by a doctor, with family members not being informed despite ongoing concerns. The reviewer uses strong language to call the situation a joke and a disgrace, implying significant failures in medical oversight and family communication. Other reviewers describe a facility that has become run down, with subpar food, limited physical therapy, and frequent issues with personal belongings going missing or being mislaid, sometimes resulting in residents wearing others' clothing. The sense of disorder and loss of control is palpable in these accounts, which depict a decline in overall quality and upkeep.
There are also accounts of specific episodes that jarred families and left them worried about day-to-day care. One reviewer describes a visit during which an aide was often unavailable, smelled of marijuana, and appeared unprofessional in a care setting; a room was left filthy and a call light went unanswered, requiring the family to intervene to attend to the mother's needs. The nurse acknowledged that this kind of neglect occurred regularly, a response that only deepened concerns about the consistency and accountability of staff. Another family details a painful, abrupt sense of neglect when a grandmother's caregiver allegedly did not respond to distress signals, prompting fear and a consideration of legal action given the perceived level of care.
The spectrum of experience broadens with accounts that praise individual staff members even within negative overall contexts. One reviewer notes that the staff who remain - such as certain aides, nurses, and especially a long-serving administrator - continue to provide compassionate care and personal attention. There are mentions of particular caregivers, such as Yvonne, and a general sense that dedicated teams do their best to maintain dignity and respect for residents, even as the facility faces organizational challenges. Another reviewer expresses sincere gratitude for the care provided to a wife, emphasizing how the care team helped through a difficult transition and highlighting the support from a chaplain and other staff members who helped them navigate through a personal crisis.
There are also stark, heart-wrenching allegations that point to life-or-death consequences. One review explicitly accuses the facility of negligence that contributed to a death, detailing dehydration, premature cessation of antibiotics, a failure to arrange proper medical transport, and a fatal outcome. This narrative presents a grave warning about potential gaps in medical oversight and response times, raising questions about safety protocols and timely intervention. Another account describes a shift in ownership that coincided with a decline in the environment: improved ratings in the past gave way to a downturn in food quality, staff turnover, and a sense that the facility was less able to maintain the level of care residents had previously received. The reviewer urges families not to rely on appearances alone and to be cautious about the changes that can accompany ownership transitions.
Together, these voices create a complex and multifaceted portrait of QLS Apollo. The home is depicted as a place of warmth, community, and genuine care in many moments, with programs and staff who can make a real difference in residents' lives. Yet the reviews also document serious concerns about neglect, communication failures, medication and medical oversight, and the overall quality of daily life, particularly after changes in ownership or management. This patchwork of experiences suggests that outcomes may vary widely within the same facility, depending on who is present, which department is involved, and what resources are prioritized at a given time. For families exploring care options, the message is clear: observe carefully, ask detailed questions of both administration and frontline staff, and weigh both the compassionate exceptions and the troubling patterns when forming a view of what life might be like for a loved one at QLS Apollo.
177 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Quality Life Services - Apollo is an assisted living community located in Apollo, PA. Our community offers a range of amenities and care services to ensure a high quality of life for our residents.
Residents can enjoy the convenience of on-site amenities such as a beauty salon, computer center, fitness room, gaming room, small library, and a wellness center. Our dining options include restaurant-style dining with special dietary restrictions taken into consideration. Residents also have access to outdoor spaces and gardens to relax and enjoy nature.
Our care services are designed to provide support and assistance with daily living activities. We offer 24-hour call systems and supervision to ensure the safety of our residents. Our trained staff members are available to assist with bathing, dressing, transfers, and medication management. We also provide diabetes diets and accommodation for special dietary restrictions.
At Quality Life Services - Apollo, we understand the importance of staying active and engaged. That's why we offer a variety of activities for our residents to enjoy. From fitness programs to planned day trips and resident-run activities, there is always something exciting happening in our community. We also provide transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
In addition to our excellent amenities and care services, our community is conveniently located near parks, pharmacies, physicians' offices, and restaurants. This makes it easy for residents to access necessary services or enjoy a meal out with loved ones.
At Quality Life Services - Apollo, we strive to create a warm and welcoming environment where residents can thrive.
Quality Life Services - Apollo is located at 151 Goodview Drive, Apollo, PA 15613 in Westmoreland County, Pennsylvania
Quality Life Services - Apollo on seniors.fyi includes 13 photos including images showing interior, dining, decor, building, outdoor seating, umbrellas, healthcare, kitchen, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Dining
Landscaping
Kitchen
Patio
Appliances
Healthcare
Rehabilitation
