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Windsor Health & Rehabilitation Center in Salem, OR

Windsor Health & Rehabilitation Center is a nursing home community in Salem, OR.

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Windsor Health & Rehabilitation Center in Salem, OR

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Windsor Health & Rehabilitation Center Windsor Health & Rehabilitation Center Windsor Health & Rehabilitation Center

820 Cottage Street Ne, Salem, OR 97301

For more information about senior living options: (866) 208-4318

3.1 from 44 reviews
5 stars
14
4 stars
10
3 stars
2
2 stars
4
1 stars
14

Overall Review of Windsor Health & Rehabilitation Center

common 24 reviews mention this

Staff kindness is a mixed signal

Residents and families frequently describe care teams as kind and helpful.

Many reviews praise the friendliness and attentiveness of nursing and therapy staff, describing knowledgeable caregivers who answer questions and help with daily needs. Several residents also mention feeling cared for and safe during rehab stays, with therapy teams described as thorough and supportive. At the same time, a set of reviews report missed check-ins, slow call-light response, and employees that felt impatient or inattentive.

caveat 18 reviews mention this

Food quality splits opinions

Food is a recurring point of praise and complaint.

Some reviews say meals taste home-cooked and are edible, and a few note that staff consider individual food preferences. Others describe food as awful, burnt, undercooked, or barely edible, and complain that special diets are not handled well. There are also mentions of menu items being different from what was expected, plus concerns about meals feeling monotonous.

common 11 reviews mention this

Therapy support stands out

Physical and occupational therapy receives frequent positive mentions.

Several reviews highlight PT and OT as kind, thorough, and genuinely helpful in rehab progress. Some residents specifically credit therapists by name and describe making friends through activities while receiving therapy. A smaller group of reviews is more critical about overall rehab support, including reports that therapy did not meet expectations.

caveat 10 reviews mention this

Call-light and check-in timing

Some families report delays when help is requested.

Across multiple reviews, families describe frustration with call-button response and check-ins, including accounts of long waits for basic needs. There are also complaints about inadequate attention between visits, with examples like waiting extended periods for pain medication or assistance. Other reviews counter this with experiences of fast help, feeling safe, and receiving meals or support whenever needed.

common 6 reviews mention this

Facility feels clean, but older

Even when described as older, the building is often said to be kept clean.

Some reviews describe the facility as older but clean and functional, with no strong odors and a maintained environment during stays. Others describe the setting as dark or depressing, and a few mention unhappiness with the look of common areas. Overall, reviews suggest the cleanliness is more consistent than the mood of the space.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Dr Dave Laseter (0.2 miles)
  • Salem's Eye Professionals Huggett Darek OD & Associates (0.5 miles)
  • Salem Vision Clinic (0.6 miles)
  • Bishop Wellness Center (0.7 miles)
  • Willamette Valley Oral & Maxillofacial Surgery (0.7 miles)
  • Willamette Surgery Center (0.8 miles)
  • Salem Natural Medicine (0.8 miles)

Restaurants

  • McMenamins Boon's Treasury (0.2 miles)
  • Taqueria Marcos Place (0.3 miles)
  • Subway (0.3 miles)
  • Bibimbap House (0.4 miles)
  • McDonald's (0.5 miles)
  • Azuls Taco House (0.7 miles)
  • Gamberetti's (0.8 miles)

Places of Worship

  • First Christian Church (0.3 miles)

Theaters

  • Regal Cinebarre Movieland (0.3 miles)
  • Regal Willamette Town Center (2.1 miles)

Pharmacies

  • 7 Leaf Collective (0.4 miles)
  • Rite Aid (0.5 miles)
  • Quisenberry Pharmacies Center Street Store (0.7 miles)
  • Medicine Shoppe (0.7 miles)
  • Hi-School Pharmacy (0.7 miles)
  • Walgreens (0.9 miles)
  • Walgreens (1.1 miles)

Hospitals

  • DaVita Salem North Dialysis (0.4 miles)
  • Willamette Family Medical Center (1.1 miles)
  • Department of Human Service (1.4 miles)
  • Oregon State Hospital (1.4 miles)

Cafes

  • Ike Box (0.5 miles)
  • Starbucks (0.7 miles)
  • Dutch Bros Coffee (1 miles)
  • Java Crew (1.1 miles)
  • Starbucks (1.2 miles)
  • Dutch Bros Coffee (1.3 miles)
  • Dutch Bros Coffee (1.6 miles)

Parks

  • Riverfront Park (0.7 miles)
  • Englewood Park (0.9 miles)
  • Pringle City Park (1 miles)
  • Aldrich Park (1 miles)
  • Lower Bush Playground (1.3 miles)
  • Orchard Heights City Park (1.7 miles)
  • Dog Park - Minto Brown (2 miles)

Transportation

  • Amtrak (1 miles)
  • Hertz Rent A Car (2.3 miles)

Frequently Asked Questions

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