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3.1 from 44 reviews
5 stars
14
4 stars
10
3 stars
2
2 stars
4
1 stars
14
Overall Review of Windsor Health & Rehabilitation Center
common24 reviews mention this
Staff kindness is a mixed signal
Residents and families frequently describe care teams as kind and helpful.
Many reviews praise the friendliness and attentiveness of nursing and therapy staff, describing knowledgeable caregivers who answer questions and help with daily needs. Several residents also mention feeling cared for and safe during rehab stays, with therapy teams described as thorough and supportive. At the same time, a set of reviews report missed check-ins, slow call-light response, and employees that felt impatient or inattentive.
caveat18 reviews mention this
Food quality splits opinions
Food is a recurring point of praise and complaint.
Some reviews say meals taste home-cooked and are edible, and a few note that staff consider individual food preferences. Others describe food as awful, burnt, undercooked, or barely edible, and complain that special diets are not handled well. There are also mentions of menu items being different from what was expected, plus concerns about meals feeling monotonous.
common11 reviews mention this
Therapy support stands out
Physical and occupational therapy receives frequent positive mentions.
Several reviews highlight PT and OT as kind, thorough, and genuinely helpful in rehab progress. Some residents specifically credit therapists by name and describe making friends through activities while receiving therapy. A smaller group of reviews is more critical about overall rehab support, including reports that therapy did not meet expectations.
caveat10 reviews mention this
Call-light and check-in timing
Some families report delays when help is requested.
Across multiple reviews, families describe frustration with call-button response and check-ins, including accounts of long waits for basic needs. There are also complaints about inadequate attention between visits, with examples like waiting extended periods for pain medication or assistance. Other reviews counter this with experiences of fast help, feeling safe, and receiving meals or support whenever needed.
common6 reviews mention this
Facility feels clean, but older
Even when described as older, the building is often said to be kept clean.
Some reviews describe the facility as older but clean and functional, with no strong odors and a maintained environment during stays. Others describe the setting as dark or depressing, and a few mention unhappiness with the look of common areas. Overall, reviews suggest the cleanliness is more consistent than the mood of the space.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Dr Dave Laseter (0.2 miles)
Salem's Eye Professionals Huggett Darek OD & Associates (0.5 miles)
Salem Vision Clinic (0.6 miles)
Bishop Wellness Center (0.7 miles)
Willamette Valley Oral & Maxillofacial Surgery (0.7 miles)
Willamette Surgery Center (0.8 miles)
Salem Natural Medicine (0.8 miles)
Restaurants
McMenamins Boon's Treasury (0.2 miles)
Taqueria Marcos Place (0.3 miles)
Subway (0.3 miles)
Bibimbap House (0.4 miles)
McDonald's (0.5 miles)
Azuls Taco House (0.7 miles)
Gamberetti's (0.8 miles)
Places of Worship
First Christian Church (0.3 miles)
Theaters
Regal Cinebarre Movieland (0.3 miles)
Regal Willamette Town Center (2.1 miles)
Pharmacies
7 Leaf Collective (0.4 miles)
Rite Aid (0.5 miles)
Quisenberry Pharmacies Center Street Store (0.7 miles)
Windsor Health & Rehabilitation Center on seniors.fyi includes 3 photos including images showing interior, building, architecture, exterior, landscaping, trees, parking, living room, and more.
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Landscaping, Building, Architecture, Trees, Exterior, and Parking
Windows, Office Space, and Daylight
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