Windsor Health & Rehabilitation Center in Salem, OR
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Information last verified:
820 Cottage Street Ne, Salem, OR 97301
For more information about senior living options: (844) 490-3973
The staff are wonderful to residents, especially when they are in a difficult place. The PT and OT staff are kind, thorough, and very helpful. The CNAs are awesome and have big hearts. The nursing staff are knowledgeable and address medical needs quickly. The food is often described as home-cooked and well-prepared. The facility is kept clean, homey, and does not have odors, contributing to a positive atmosphere.
The food is awful and often burnt or undercooked, with no quality control. It is extremely noisy at all hours of the day and night. The call button was left on the floor with nowhere to hook it. Bedsheets were changed only three times during a long stay, and bathing was delayed. Pain medications were not provided for hours when requested. Residents were left alone for long periods and staff did not attend to their needs. The facility is depressing and dismal, with a dull atmosphere. Management was described as unclear, expensive, understaffed, and uncaring. Nursing care was described as inadequate or worse than dog food, with lights never answered. Therapy was described as a joke and not effective. A reviewer warned others not to go there and said they would not bring a loved one back. There were allegations of HIPAA infractions and staff lying to cover for each other.Windsor Health & Rehabilitation Center in Salem is best suited for families seeking post-acute rehab or higher-level nursing care where a cohesive, hands-on staff delivers ongoing therapy and daily support. The facility’s strongest argument is the therapy culture: PT and OT teams are described as thorough, attentive, and capable of driving meaningful gains, with a nurse and care staff who often go above the basics to keep residents engaged. The atmosphere can feel homey and familial, and several residents and traveling professionals praise the collaborative culture that makes residents feel cared for during recovery. For families prioritizing active rehabilitation and a team-driven approach, Windsor remains a practical, action-oriented option.
That said, serious caveats exist and should shape the decision. Not every resident is a fit, and alternatives deserve consideration for those needing dementia-focused supervision or exceptionally consistent daily care. Several reviewers indicate that the facility is not appropriate for individuals with significant memory impairment, and one candid caution says, in plain terms, not to place a dementia resident there. Additionally, concerns about staffing levels, responsiveness to call bells, and routine daily care, such as hygiene and timely pain management, emerge repeatedly. Families weighing Windsor should be prepared for variability in responsiveness and daily comfort, and should compare it against peers with stronger track records in these areas.
The most compelling pros, strong rehab staff, a warm, team-based facility culture, and genuine patient engagement, often offset, but do not erase, the main drawbacks. When therapy is needed, Windsor’s clinicians frequently earn high marks for knowledge and bedside rapport, and many residents report good outcomes and safer progress under their care. A sense of continuity and familiarity among CNAs, nurses, and therapists can translate into higher motivation for recovery and better adherence to therapy plans. On the positive side, some residents describe edible, home-like meals and a program that accommodates preferences, reinforcing morale during a challenging rehab journey. For families prioritizing tangible rehab results, these advantages can tip the balance.
However, the negative threads cannot be dismissed. Reviews chronicle operational stress: call lights left out of reach, sheets and baths delayed, and at times a perception of understaffing that slows routine tasks. Reports of noise and a sense that care is driven more by profit or turnover than by resident well-being surface in several accounts. Security and privacy concerns, including asserted HIPAA-related issues, appear in a subset of experiences. The juxtaposition of positive therapy outcomes with these ongoing process concerns means Windsor can deliver excellent care in some shifts or units while failing to meet basic expectations in others. Prospective residents should probe staffing ratios, response times, and daily routines during tours.
Culture and leadership shifts also color the experience. Some long-term residents report that new management has refocused on resident-first values, fostering a more supportive community and a family-like feel. Traveling nurses and outside therapists praise the collaborative environment, suggesting a robust, merit-driven team when properly resourced. Yet other families describe a facility that feels dark, depressingly quiet at times, and inconsistent in delivering the dependable care required for high-need seniors. The reality is mixed: Windsor can be a strong recovery destination when the care team is well-staffed and aligned, but risk escalates when staffing pressures or leadership gaps appear.
For families deciding where to place a loved one, Windsor presents a clear trade-off. If rehabilitation outcomes, staff warmth, and a sense of belonging matter most, and if one can verify stable staffing and reliable call-response during a trial period, Windsor can be a solid choice within the Salem market. If, however, consistency in daily care, predictable meal quality, or dementia-specific supervision are non-negotiables, or if administrative reliability is a concern, it is prudent to explore alternatives with more uniform performance on those dimensions. In the end, a focused due-diligence visit, watch the therapy sessions, speak with multiple care staff, and request recent activity and meal planning data, will determine whether Windsor’s strengths align with the specific needs and safety expectations of the potential resident.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Health & Rehabilitation Center in Salem, OR is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort, well-being, and happiness of its residents.
Our community boasts a variety of amenities designed to promote an active and fulfilling lifestyle. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment purposes. Community-operated transportation is available for those who wish to explore the surrounding area or run errands. Our computer center enables residents to stay connected with loved ones and engage in virtual activities.
The dining experience at Windsor Health & Rehabilitation Center is unmatched. Residents can savor their meals in our elegant dining room with restaurant-style service, where our talented chefs prepare delicious meals tailored to meet special dietary restrictions such as diabetes diets. For those who prefer more privacy, our fully furnished apartments come with kitchenettes for independent meal preparation.
Staying physically active is made easy with our fitness room and wellness center, catering to residents' exercise needs. Those seeking mental stimulation can take advantage of our small library or gaming room for leisure activities.
The care services offered at Windsor Health & Rehabilitation Center are comprehensive and compassionate. With 24-hour call systems and supervision, residents can feel secure knowing that assistance is always close by. Our dedicated staff provides personalized assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
Engaging in various activities is encouraged through scheduled daily activities and resident-run programs. Fitness programs help keep residents active while concierge services cater to their individual needs. Planned day trips offer opportunities for exploration outside the community.
Located in Salem, OR, Windsor Health & Rehabilitation Center benefits from its proximity to numerous amenities in the surrounding area. With cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship nearby – residents have easy access to everything they may need.
At Windsor Health & Rehabilitation Center, we strive to create a warm and nurturing environment where residents can lead fulfilling lives with the support and care they deserve.
Windsor Health & Rehabilitation Center is located at 820 Cottage Street Ne, Salem, OR 97301 in Marion County, Oregon
Windsor Health & Rehabilitation Center on seniors.fyi includes 3 photos including images showing interior, office space, building, architecture, exterior, landscaping, trees, parking, and more.
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