FirstLight Home Care of Salem, OR

Name: FirstLight Home Care of Salem, OR
Address: 5044 Commercial St SE, Salem, OR, 97306
Telephone: (503) 990-6651
Rating: 4.5

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5044 Commercial St SE, Salem, OR 97306

To contact a resident: (503) 990-6651

For more information about senior living options: (866) 208-4318

4.5 from 67 reviews

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Overall Review of FirstLight Home Care of Salem, OR

common 24 reviews mention this

Caregivers are consistently compassionate

Caregivers are repeatedly described as kind, respectful, and genuinely caring.

Many reviews highlight caregivers who show respect, patience, and compassion, including when clients are disabled, recovering from surgery, or dealing with dementia and hallucinations. Several reviewers also describe caregivers going beyond basic tasks—such as helping with bathing, keeping a close eye on safety, and supporting family members—without making the experience feel difficult. Even in mixed feedback, the recurring contrast is about care quality and supervision rather than a lack of concern from everyone involved.

common 17 reviews mention this

Communication and scheduling feel responsive

Families describe quick communication and dependable scheduling support.

Reviews commonly mention that office staff are easy to contact, responsive to questions, and helpful when plans change. Multiple families also describe caregivers arriving on time and being dependable over months of service, which helps them feel comfortable leaving care in someone else’s hands. Some reviews also specifically call out improved customer service and better coordination once services were underway.

differentiator 4 reviews mention this

Veteran-focused support stands out

Residents and families mention strong support for veterans through VA involvement.

A recurring thread is experience working with veterans and VA-related needs. Reviewers describe using services through VA support, and they mention veterans by name when explaining what made the agency fit their situation. Some reviews also tie the help to safety and continuity when caregivers are meant to provide high-level supervision and respite for family members.

common 2 reviews mention this

Dementia care and supervision come up

Reviews mention help with dementia-related behavior and close supervision.

At least a couple of reviews describe the agency supporting clients dealing with dementia and related challenges, including situations that require calm, attentive caregiving. In one account, the caregiver’s approach includes ongoing awareness of the home environment and coordinated work with the care plan. Another review emphasizes reassurance for family members who need dependable supervision and safety while they step away.

caveat 6 reviews mention this

Inconsistent caregiver quality is the main risk

Some reviews criticize caregiver reliability, skills, and supervision.

A minority of reviews describe major problems with caregiver consistency, including lateness, lack of proper supervision, and caregivers who did not follow instructions or complete basic tasks. A couple of accounts also criticize responsiveness after problems are raised, and one reviewer reports that service felt poorly organized and expensive relative to what was received. These concerns stand in contrast to the many reviews praising dependability, so families may want to confirm fit early and clarify expectations.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

This part of Salem, Oregon is a convenient and bustling area with a variety of amenities in close proximity. There are several parks nearby, such as Aldrich Park and Riverfront Park, providing opportunities for outdoor recreation and relaxation. The neighborhood also offers easy access to transportation options like Amtrak and Hertz Rent A Car. In terms of healthcare, there are numerous physicians offices and pharmacies within a short distance, including Bishop Wellness Center and Calhoun Compounding Pharmacy. Additionally, seniors can enjoy a selection of cafes and restaurants like Starbucks, Gamberetti's, and Bibimbap House for dining out or grabbing a coffee with friends. The area also provides access to entertainment options such as Regal Cinebarre Movieland for movie nights. For medical emergencies or regular check-ups, Willamette Family Medical Center and Oregon State Hospital are conveniently located within a few miles. Overall, this part of Salem offers a vibrant and convenient lifestyle for seniors looking to settle down in the area.

Transportation

Amtrak (0.1 miles)
Hertz Rent A Car (2.2 miles)

Parks

Aldrich Park (0.3 miles)
Lower Bush Playground (0.3 miles)
Pringle City Park (0.4 miles)
Riverfront Park (1 miles)
McKinley School City Park (1.2 miles)
Fairmont City Park (1.2 miles)
Englewood Park (1.4 miles)

Physicians

Bishop Wellness Center (0.4 miles)
Willamette Surgery Center (0.4 miles)
Willamette Valley Oral & Maxillofacial Surgery (0.5 miles)
Salem Natural Medicine (0.7 miles)
Vida Family Medicine (0.7 miles)
Dr Schubert (0.7 miles)
Liberty Neurosurgery Spec (0.7 miles)

Cafes

Starbucks (0.6 miles)
Ike Box (0.7 miles)
Dutch Bros Coffee (0.7 miles)
Dutch Bros Coffee (0.8 miles)
Dutch Bros Coffee (1.5 miles)
Panera Bread (1.5 miles)
Java Crew (1.7 miles)

Restaurants

Gamberetti's (0.6 miles)
Basil & Board (0.6 miles)
McDonald's (0.6 miles)
Bibimbap House (0.7 miles)
Azuls Taco House (0.9 miles)
Hawaiian Time (0.9 miles)
Taqueria Marcos Place (1 miles)

Pharmacies

Calhoun Compounding Pharmacy (0.7 miles)
Quisenberry Pharmacies Center Street Store (0.7 miles)
Hi-School Pharmacy (0.7 miles)
Physicians Building Group (0.7 miles)
Rite Aid (1 miles)
7 Leaf Collective (1.4 miles)
Walgreens (1.6 miles)

Places of Worship

First Christian Church (0.8 miles)

Theaters

Regal Cinebarre Movieland (0.9 miles)
Regal Willamette Town Center (2.2 miles)

Hospitals

Willamette Family Medical Center (1.3 miles)
Department of Human Service (1.4 miles)
Oregon State Hospital (1.4 miles)
DaVita Salem North Dialysis (1.4 miles)
DaVita Salem At Home (2.2 miles)

Frequently Asked Questions

Where is FirstLight Home Care of Salem, OR?

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