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3.4 from 65 reviews
5 stars
27
4 stars
10
3 stars
6
2 stars
3
1 stars
19
Overall Review of Salem Transitional Care
differentiator10 reviews mention this
Rehab and therapy stand out
Physical and occupational therapy are a major focus for short-term recovery.
Many residents and families describe getting daily or frequent PT and OT as part of the transitional rehab experience. Several mention the therapy helped with mobility and recovery progress, including periods when walking was very limited and improved over time. A few reviews also frame therapy as the best part of the day and highlight knowledgeable, hands-on therapists working alongside nursing staff.
caveat8 reviews mention this
Staffing and call response concerns
Some families report delays and limited staffing when they need help.
A recurring concern is that getting assistance can take too long, including long waits for nurses to answer call lights and phone calls. Multiple reviews describe periods of being short-staffed, including needing to wait hours for check-ins or water. Some residents also report being short on staff specifically for responding to call lights, and at least one family says phones were hard to reach when they needed updates.
common21 reviews mention this
Caregivers feel genuinely caring
Residents and families frequently describe staff as kind, attentive, and professional.
Across many reviews, families praise the day-to-day bedside manner—especially nurses, therapists, and aides described as patient, respectful, and attentive. Several mention that staff encouraged recovery and communicated with family members, which helped reduce stress during stays. Even when criticisms appear in other reviews, many still point to particular caregivers or teams as delivering compassionate support.
common6 reviews mention this
Clean facility and newer feel
Residents commonly mention cleanliness and a newer facility feel.
Several reviews describe the building as clean and well kept, with room cleaning and a generally maintained look. A number of families also call out the facility as newer or up-to-date, describing it as suitable for recovery and visits. Where concerns are raised in other reviews, cleanliness is sometimes cited as a limited positive or baseline improvement.
common9 reviews mention this
Dining is often praised, with diet notes
Dining quality is a frequent highlight, with some diet-specific complaints.
Many reviews say the meals were good, ample, and served on time, with a few mentioning variety or desserts. Some residents also describe eating well while in rehab, and families connect food quality to overall comfort. At least a couple of reviews point out challenges for specific dietary needs, including diabetic food being handled as a general meal rather than consistently matched to the diet described.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Salem Transitional Care on seniors.fyi includes 6 photos including images showing interior, bedroom, healthcare, dining, seating, fireplace, high ceiling, bathroom, and more.
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Fireplace, Lobby, Seating, Reception Area, and High Ceiling
Oven
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