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Hearthstone Nursing & Rehabilitation Center in Medford, OR

Hearthstone Nursing & Rehabilitation Center is a nursing home community in Medford, OR.

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Hearthstone Nursing & Rehabilitation Center in Medford, OR

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  • Interior

    A clean and well-lit hospital room with a patient bed near the window.

  • Outdoors

    A beautiful garden with blooming flowers near a patio area.

  • Decor

    A spacious dining area with round tables and chairs, featuring a wooden floor and soft lighting.

  • Building

    A one-story commercial building with large windows and a parking lot under a clear blue sky.

  • Bedroom

    A clean and well-lit hospital room with a bed and window view.

  • Trees

    A sunny outdoor walkway lined with trees and neatly trimmed grass.

  • Windows

    A well-lit hospital room with two beds, a large window, and modern furnishings.

  • Landscaping

    A sunny backyard featuring a patio with seating and lush greenery.

  • Garden

    A shaded outdoor patio with metal tables and chairs, surrounded by a lush garden.

  • Outdoor

    A neatly maintained lawn with a pathway and trees lining the side.

  • Patio

    A sunny backyard garden with a patio area and lush greenery.

  • Television

    A cozy conference room equipped with a long table, chairs, television, and bookshelf.

  • Lobby

    A spacious waiting room with comfortable seating and ceiling fans.

  • Pathway

    A well-manicured lawn with a pathway leading to a modern house, surrounded by lush greenery.

2901 East Barnett Road, Medford, OR 97504

For more information about senior living options: (866) 208-4318

2.5 from 67 reviews
5 stars
25
4 stars
0
3 stars
0
2 stars
3
1 stars
39

Overall Review of Hearthstone Nursing & Rehabilitation Center

common 15 reviews mention this

Staff concern is mixed

Staff compassion and friendliness show up repeatedly in reviews.

Several residents and families describe staff members as compassionate, attentive, and friendly, with caregivers who make residents feel comfortable and respected. Other reviewers describe the experience very differently, including staff who do not answer calls or phone calls and a lack of responsiveness when help is needed. The result is a strongly split picture of how supported residents feel day to day.

caveat 10 reviews mention this

Call light and phone access

Residents and families report serious delays reaching help.

Many negative reviews describe long waits for assistance after using the call light or trying to reach the front desk or nursing staff by phone. Some reviewers also describe unresolved call-backs even after repeated attempts. Taken together, residents who need help quickly may not feel there is reliable, timely access to staff.

caveat 9 reviews mention this

Medication and care coordination concerns

Multiple reviews cite problems with medication timing and follow-through.

A recurring complaint is delayed or missed medication, including accounts of medications being stopped without an order and doses given hours late. Other reviewers mention gaps in monitoring and communication about resident needs, including diabetes care and wound care. Even among more positive themes, the negative reviews consistently center on medication and coordination breaking down when families try to advocate.

common 4 reviews mention this

Food quality stands out both ways

Dining reviews range from praised to unappetizing.

Some residents describe the food as something they enjoyed, including one account of gaining weight during a short stay. Other reviewers say the food was mostly not edible or described it as slop and unappetizing. The dining offering also includes support for special dietary restrictions, which suggests meals are intended to meet specific needs even though reviews vary.

  • A spacious dining area with round tables and chairs, featuring a wooden floor and soft lighting.
common 5 reviews mention this

Rehab therapy experience varies

Physical and occupational therapy experiences are reported both positively and poorly.

Several reviewers describe PT and OT as a key strength, including accounts of therapists pushing residents to improve and therapy helping someone return home. Other reviews report that therapy sessions are limited or not consistently delivered, with residents spending much of the day waiting rather than receiving treatment. Residents considering skilled rehab may want to ask how therapy scheduling and daily support will work for their specific needs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Rogue Valley International (5 miles away) Rogue Valley International (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Hearthstone Nursing & Rehabilitation Center (0 miles)
  • Asante Health System (0.2 miles)

Physicians

  • Alan A Binette (0 miles)
  • Medical Arts Building (0 miles)
  • Asante Physicician Partners-Asante Physician Partners Medford (0 miles)
  • Women's Specialty Group (0 miles)
  • Southern Oregon Internal Medicine (0.1 miles)
  • Advanced Joint Replacement Center of Southern Oregon (0.1 miles)
  • Hematology Oncology Associates PC (0.1 miles)

Pharmacies

  • Asante Medford Pharmacy (0.1 miles)
  • Black Oak Pharmacy (0.4 miles)
  • Fred Meyer Pharmacy (1.4 miles)
  • Walgreens (1.7 miles)
  • Good Neighbor Pharmacy (1.9 miles)
  • Rite Aid (2.2 miles)
  • Mother Earth Medicines (2.3 miles)

Parks

  • Holmes Park (0.8 miles)
  • Donahue Frohnmeyer Park (1.8 miles)
  • Hawthorne Park (2.2 miles)

Cafes

  • The Human Bean Medford, E. Barnett Rd (0.9 miles)
  • The Good Bean Cafe (1 miles)
  • Starbucks (1.5 miles)
  • The Human Bean Medford, S. Pacific Hwy (1.5 miles)
  • Dutch Bros Coffee (1.9 miles)
  • Forage Coffee (2.2 miles)
  • Noonie's Boba Tea (2.3 miles)

Restaurants

  • Bonsai Teriyaki & Sushi (0.9 miles)
  • Black Bear Diner Medford (1.2 miles)
  • Cracker Barrel (1.3 miles)
  • The Point Pub and Grill (1.4 miles)
  • Taco Bell (1.5 miles)
  • Shari's Cafe and Pies (1.6 miles)
  • 2Hawk Winery (1.6 miles)

Places of Worship

  • Westminster Presbyterian Church (1.1 miles)

Theaters

  • Cinemark Tinseltown USA (2.3 miles)

Frequently Asked Questions

Where is Hearthstone Nursing & Rehabilitation Center?
What photos are available for Hearthstone Nursing & Rehabilitation Center in Medford, Oregon?

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