Avamere Health Services Of Rogue Valley

Pros

• The rehabilitation staff at Avamere are described as incredible and truly caring for the residents' needs.
• The dining area is noted to be very nice, and the food served is considered good.
• The therapists have done an excellent job in rehabilitating residents back to normal life, fostering a supportive environment.
• Staff members frequently connect with residents on a personal level, showing genuine interest in their well-being.
• The facility was generally clean and provided adequate amenities for the residents.
• Having a single room near the nurses' station contributed positively to receiving more attention and care.

Cons

• The facility is not the prettiest in town.
• The management provided the family with a run-around when they raised concerns about the mother's care.
• Staff downplayed the family's concerns regarding the mother's medication and pain levels.
• There were issues with medication administration that led to significant problems for the mother.
• The cleanliness of the facility was only acceptable, not exceptional.
• The father's participation in activities at the facility has been minimal.
• The family felt their concerns were dismissed by staff and management regarding their mother's well-being.

Review

The experiences shared regarding Avamere (Medford Rehabilitation and Healthcare Center) highlight a nuanced view of the facility, showcasing both strengths and weaknesses in care and management. In September, one reviewer noted that their father moved into the center for rehabilitation. They praised the rehab staff for their incredible support, which played a crucial role in his recovery process. The reviewer commented on the overall atmosphere of the facility, describing it as acceptable; while it might not be the most aesthetically pleasing, it served its purpose adequately. The food offered at Avamere was highlighted as good, with a particularly nice dining area that contributed positively to daily meals.

However, despite the quality of care provided by rehabilitation staff, there seemed to be a lack of engagement in activities offered by the facility. Although several recreational options such as bingo and singing sessions were available to residents, the reviewer noted that their father had not participated in many of these activities. This observation raises questions about how well facilities can encourage resident participation and whether individual interests are being recognized effectively.

The narrative took on a more somber tone when discussing another family member's experience at Avamere—specifically, the reviewer's mother who was admitted in late October. Again, while acknowledging that this particular facility may not be considered one of the prettiest options available, they emphasized that the quality of care she received was exceptional. The staff's dedication came through strongly; nurses and CNAs exhibited kindness and genuine concern during her time at the center. It was noted positively that therapists were instrumental in rehabilitating her back to normalcy and frequently interacted with her beyond just professional necessities—a testament to the nurturing environment within certain aspects of Avamere.

A strategic decision was made to place their mother in a single room across from the nurses' station to ensure she would receive more attention from staff members. This move appeared effective; however, it brings up larger questions about accessibility to care within shared spaces in facilities like Avamere. The review conveyed sentiments of friendship blossoming between residents and staff members—an emotional bond often crucial for elderly individuals undergoing health challenges.

Despite these highlights surrounding personal connections with staff, there were significant concerns regarding management practices at Avamere. One troubling incident involved a lapse in medication administration—a serious issue for any healthcare setting but especially concerning when dealing with vulnerable populations such as those requiring rehabilitation services or long-term care. Following inquiries made by family about medication discrepancies experienced by their mother after her arrival at the facility—where she expressed pain yet indicated she had not received prescribed medications—the responses from management fell short of satisfactory transparency or accountability.

Unfortunately, issues persisted even after initial steps were taken to seek further oversight through discussions with a male charge nurse who had promised increased vigilance regarding medication administration. After he was reportedly let go shortly before her passing—a detail that left family members feeling distressed—the original problems resurfaced leading them to believe that better support could have extended her life significantly under improved circumstances. This tragic conclusion reflects not only on an isolated case but raises broader questions regarding institutional accountability and patient advocacy within care facilities meant to prioritize resident wellbeing.

In summary, while Avamere (Medford Rehabilitation and Healthcare Center) has demonstrated strengths notably through its dedicated professional staff providing hands-on rehabilitation services paired with decent amenities like food and dining areas conducive for social interaction among residents; underlying systemic issues appear prevalent enough to warrant scrutiny around management practices relating particularly to medication administration protocols which can greatly impact patient outcomes leading towards severe consequences if unaddressed adequately.

Pharmacies

• Rite Aid (0.1 miles)
• Wellness Compounding Pharmacy (0.5 miles)
• Mother Earth Medicines (0.6 miles)
• Oregon Farmacy (0.7 miles)
• Fred Meyer Pharmacy (1.1 miles)
• Walgreens (1.4 miles)
• Fred Meyer Pharmacy (1.5 miles)

Restaurants

• Punky's Diner and Pies (0.2 miles)
• Jimmy John's (0.2 miles)
• Erawan Thai Cuisine (0.3 miles)
• Taco Bell (0.4 miles)
• Ahuva Bagel Co. (0.4 miles)
• Wendy's (0.4 miles)
• Common Block Brewing Company (0.5 miles)

Theaters

• Cinemark Tinseltown USA (0.2 miles)

Physicians

• Southern Oregon Orthopedics Phys & Surs (0.2 miles)
• Diabetes & Endocrinology Clinic (0.2 miles)
• Pain Specialists of Southern Oregon (0.2 miles)
• Noel Lesley Infusion Center at Providence Southern Oregon Cancer Center (0.3 miles)
• Hageman Mark R DDS (0.3 miles)
• Providence Medford Medical Center (0.4 miles)
• Intractable Pain Center (0.4 miles)

Parks

• Hawthorne Park (0.4 miles)
• Donahue Frohnmeyer Park (1 miles)
• Railroad Park (1.2 miles)
• Holmes Park (1.6 miles)
• Howard Memorial Park (1.8 miles)

Cafes

• Forage Coffee (0.5 miles)
• Noonie's Boba Tea (0.7 miles)
• Dutch Bros Coffee (0.9 miles)
• Starbucks (1.1 miles)
• Dutch Bros Coffee (1.1 miles)
• Dutch Bros Coffee (1.3 miles)
• Starbucks (1.6 miles)

Places of Worship

• Sacred Heart Catholic Church (1.1 miles)
• Westminster Presbyterian Church (1.2 miles)

Transportation

• U-Haul Storage of Rogue Valley (1.4 miles)
• Hertz Rent A Car (1.7 miles)

Hospitals

• Douglas Education Service District (1.8 miles)