Hood River Care Center

Save

  • Interior

    A cozy living room setup with patterned chairs and wooden furniture, bathed in natural light from large windows.

  • Decor

    A cozy and well-decorated bedroom featuring a single bed, a bedside lamp, and two chairs.

  • Living Room

    A cozy and well-furnished living space featuring a dining area, comfortable seating, and tasteful decor.

  • Building

    A view of a residential-style building surrounded by trees under a partly cloudy sky.

  • Architecture

    A modern residential building surrounded by greenery and a clear blue sky.

  • Bedroom

    A cozy bedroom featuring a neatly arranged layout with a television, decorative pillows, and warm lighting.

  • Windows

    A cozy dining room featuring a wooden table and chairs, adorned with elegant curtains.

  • Wall Art

    A cozy waiting area featuring two patterned chairs, a coffee table, and decorative artwork on the wall.

  • Healthcare

    Friendly hospital staff at the reception desk.

  • Nurse

    A nurse engaged with a touchscreen computer in a hospital setting.

Hood River Care Center

729 Henderson Road, Hood River, OR 97031

For more information about senior living options: (844) 490-3973

4.1 from 19 reviews
5 stars
12
4 stars
3
3 stars
0
2 stars
1
1 stars
3

Skilled Nursing Facility

Overall Review of Hood River Care Center

Pros

  • pro The staff treated him like family, being kind, patient, and caring, and were always willing to engage.
  • pro The care was terrific, with a caring and competent staff that left the family grateful and confident in the care provided.
  • pro Since becoming a Prestige facility, the center is clean, remodeled, offers great food, and has a very caring staff.
  • pro The staff helped the family stay connected by setting him up for video conferencing, reducing feelings of abandonment.
  • pro They were invested in residents' well-being and seemed to care for them personally.
  • pro The center is described by a reviewer as a place they would personally trust with their loved ones, reflecting high confidence in its care.

Cons

  • pro The staff left her alone in a dark room and checked on her only once a day.
  • pro She could not eat or drink by herself, indicating neglect of basic needs.
  • pro Comfort care was used as a justification for abandonment rather than compassionate care.
  • pro The facility failed to provide basic dignity or compassion.
  • pro The crystal cross was stolen and nothing was done to locate it or apologize.
  • pro A nurse failed to deliver critical messages to the leadership, delaying awareness of her condition.
  • pro The staff ignored calls about the missing item and blamed the family.
  • pro The building was in disrepair, with high staff turnover and residents not happy.
  • pro The menus were described as very poor.
  • pro There was noticeable neglect and abuse of patients.

Review

Hood River Care Center elicits a spectrum of experiences from families and staff, ranging from heartbreaking neglect to genuine gratitude. Several reviewers recount distressing episodes that left loved ones feeling abandoned and dehumanized. One family described a grandmother receiving "comfort care" in a dark room, with only a single daily check-in and the inability to eat or drink on her own. When they pressed for help, the explanation was simply that "she's on comfort care," a phrase that felt bureaucratic and cold rather than compassionate. In this account, dignity and intimate care seemed to vanish in the face of a policy label, leaving the family to confront a sense of abandonment rather than solace.

Another painful experience centers on an alleged theft and poor communication surrounding a loved one's transition. A family member reported that a cherished item - a crystal cross given to their Nana - disappeared soon after life flight was arranged. They recount being told the staff didn't know she wasn't coming back, followed by blame and evasive responses when they called to complain. The family felt ignored and distressed, insisting that if something were truly missing, it should be investigated rather than dismissed. This episode intensified their sense that the facility had failed to treat their loved one with basic respect or accountability.

Despite these harsh stories, other reviewers share equally powerful, positive memories of care and community at Hood River Care Center. A caregiver family member wrote that, over time, the care they received for their father transitioned from concern to a consistently grateful experience. They describe staff who were kind, patient, and engaged, and they specifically highlighted an individual - Andrea, a front office manager - who repeatedly went above and beyond. The overall tone in these notes is not just appreciation for medical care, but for dignity, warmth, and the feeling that the staff treated their father like family.

A later set of updates offers a sustained, hopeful portrait. One reviewer reflected two years after their father had entered the facility and found care to be "beyond ecstatic." They attributed this to a caring, capable team that made them feel safe and supported, and they singled out continued commendations for staff that consistently demonstrated compassion. Another entry reinforced this sentiment, noting that after a fall and hospital stay, their dad's stay at Hood River Care Center was terrific, with staff who were helpful, friendly, and attentive to his needs - an environment they felt was stabilizing and respectful.

The facility's role in training and community connection also appears in the reviews. A reviewer who received CNA training at Hood River Care Center described a firsthand experience of compassionate care and a nurturing learning environment, calling it a wonderful and delightful training experience. They expressed strong trust in the facility to care for loved ones, which stands out as a valuable endorsement of the culture and standards observed by those who train there.

Other comments focus on appreciation during difficult times as the pandemic took its toll. One family thanked the staff for helping their dad stay connected via video calls, noting that this small gesture helped reduce feelings of abandonment during a period of isolation. They also highlighted the resilience and sacrifices of front-line workers, acknowledging the ongoing strain but recognizing the care team's commitment to their patients' well-being. Such notes emphasize not only medical competence but also emotional and social support that can be crucial in long-term care settings.

Another narrative centers on a family's experience with a loved one in the Mental Health Unit. They described a dramatic contrast after relocating to a Portland facility, where Hood River Care Center was praised for taking excellent care of their mother, who has complex needs including mental illness and dementia. They expressed deep gratitude to specific staff - Cease and Ruth and others - for providing care that offered peace of mind, reinforcing the idea that, for some residents, Hood River Care Center can be a stabilizing, supportive home even amid difficult health challenges.

Finally, there are candid critiques that surface a more challenging picture. Some reviews describe the facility as dismal, with a building in need of repairs, high staff turnover, and a lack of activities or stimulation for residents. They suggest that neglect and abuse were noticeable, and they give a low rating, arguing that only a small group of staff truly cared about residents' dignity and well-being. In contrast, other reviewers who previously held concerns note a positive transformation, claiming that the facility's reputation improved after becoming part of a Prestige network, with improvements in cleanliness, remodeling, food, and overall staff engagement. These divergent perspectives illustrate how experiences can vary dramatically within the same facility, depending on management, staffing, and the particular caregivers involved at any given time.

Across the full range of reviews, Hood River Care Center emerges as a place where experiences diverge sharply - from heartbreak and disappointment to gratitude and praise. Several families describe moments when care felt impersonal or neglected, especially around end-of-life situations or during transitions. Yet many others recount compassionate, attentive care, meaningful connections with staff, and staff members who went out of their way to support both patients and their families. The narratives suggest a facility that has faced challenges but also has cultivated examples of excellent care, particularly when leadership, culture, and staffing align to emphasize dignity, engagement, and accountability. For prospective families, the takeaway is that choosing care at Hood River Care Center may hinge on conversations with current residents and staff, an in-person tour, and a clear inquiry into how the center handles comfort-focused care, communication, and the day-to-day realities of resident life.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hood River Care Center in Hood River, OR is a vibrant assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can get pampered, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and a computer center allows residents to stay connected.

Meals are served in a spacious dining room with restaurant-style dining, accommodating special dietary restrictions. Residents can also enjoy the convenience of having their own kitchenette if they prefer to prepare their own meals. Housekeeping services ensure that each resident's living space is kept clean and tidy.

The Hood River Care Center offers various recreational opportunities to keep residents active and engaged. A fitness room, gaming room, and small library provide spaces for exercise, leisure activities, and reading. Outdoor spaces such as gardens allow residents to enjoy nature and fresh air.

Care services provided at the community include assistance with activities of daily living such as bathing and dressing. There is 24-hour supervision and a call system in place for added peace of mind. Medication management ensures that residents receive their necessary medications on time, while special dietary restrictions are accommodated.

Transportation arrangements are available both for non-medical purposes as well as for doctors' appointments. Move-in coordination makes the transition smooth for new residents, while Wi-Fi/high-speed internet keeps them connected with loved ones.

The Hood River Care Center is conveniently located near several amenities in the surrounding area. With cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, residents have easy access to everything they may need or desire.

Overall, the Hood River Care Center provides a comfortable and enriching living environment where seniors can receive personalized care while enjoying an active lifestyle within a supportive community setting.

Nearby Places of Interest

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (0.4 miles)
  • St Mary's Catholic Church (0.4 miles)
  • Asbury United Methodist Church (1.1 miles)
  • Riverside Community Church (1.2 miles)
  • Rowena Baptist Church (12.8 miles)
  • Heritage Bible Baptist Church (16.1 miles)
  • Cascade Chapel Assembly Of God (16.5 miles)

Cafes

  • 10 Speed Coffee Co. (0.5 miles)
  • Dutch Bros Coffee (0.6 miles)
  • Pine Street Bakery (0.6 miles)
  • Farm Stand in the Gorge (0.6 miles)
  • KickStand Coffee & Kitchen (0.8 miles)
  • Egg Harbor Cafe (0.8 miles)
  • Doppio Coffee & Lounge (1.2 miles)

Restaurants

  • Hood River Taqueria (0.5 miles)
  • Chicken & Teriyaki (0.5 miles)
  • Shed (0.6 miles)
  • El Cuate (0.6 miles)
  • McDonald's (0.7 miles)
  • Subway (0.8 miles)
  • Lilo's BBQ (0.9 miles)

Parks

  • Mann Park (0.5 miles)
  • Jackson Park (0.5 miles)
  • Children's Park (0.9 miles)
  • Culbertson Park (0.9 miles)
  • Winans Park (1.3 miles)
  • Panorama Point (1.9 miles)
  • Koberg Beach State Park (3.8 miles)

Physicians

  • Compass Family Medicine (0.5 miles)
  • Northwest Pediatrics & Adolescent Medicine (0.6 miles)
  • All Womens Health PC (0.6 miles)
  • Providence Orthopedic Clinic - Hood River (0.6 miles)
  • Hood River Medical Group PC (0.7 miles)
  • Providence Medical Group (0.7 miles)
  • Sager Daniel MD (0.7 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Hi-School Pharmacy (0.6 miles)
  • Safeway Pharmacy (0.7 miles)
  • Rite Aid (0.7 miles)
  • Walmart Pharmacy (0.8 miles)
  • Hi-School Pharmacy (16.9 miles)
  • Wind River Pharmacy (16.9 miles)

Hospitals

  • Providence Hood River Mem'l Hosp-ER (0.7 miles)
  • Columbia Gorge Surgery Center (17.2 miles)

Transportation

  • Hood River Taxi (0.7 miles)
  • Hood River Pedicab EV Taxi & Delivery (1.2 miles)

Theaters

  • Hood River Cinema (1.2 miles)

Frequently Asked Questions

Where is Hood River Care Center?
What photos are available for Hood River Care Center in Hood River, Oregon?

Nearby Communities

Related Resources

  • what is elder abusePowerful Realities of Elder Abuse and the Most Effective Ways to Report It

    Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.

  • caregiver dutiesTen Vital Duties of a Senior Caregiver: A Comprehensive Guide

    The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.

  • memory games for seniors9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More

    The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.