The Springs at Mill Creek

Pros

• The Springs at Mill Creek provides gorgeous senior living with amazing, helpful, and kind staff who ensure residents feel cared for.
• Families appreciate the safety and excellent Covid-19 protocols that contribute to their loved ones' happiness and health.
• The community offers a clean environment with attentive staff, where residents enjoy a good variety of healthy meal options.
• Residents have access to engaging activities that promote social interaction among them.
• Many find the community friendly and well-kept, making it an appealing choice for those seeking care for their loved ones.
• Staff members are praised for their warmth and dedication to hosting enjoyable events that enhance residents' experiences.

Cons

• The dementia side of the building reeks of urine, even after cleaning efforts.
• One reviewer expressed discomfort and dissatisfaction with their friend residing in the community, stating they wouldn’t want to live there.
• A visitor had a negative experience when no one was available for a scheduled tour, leading to an unfavorable initial impression.
• The receptionist was described as unfriendly to both visitors and residents, contributing to a poor perception of the facility.
• A request for repair made by a resident's family member had been previously ignored, indicating a lack of responsiveness from the staff.
• The external appearance of the facility was noted as uninviting and poorly maintained.

Review

The Springs at Mill Creek has garnered a mixture of praise and criticism from visitors and residents’ families, creating a complex picture of the senior living community. Many reviewers emphasize the high quality of staff and the positive atmosphere surrounding resident care. These sentiments shine through in testimonials highlighting the kindness and attentiveness of the caregivers, with family members expressing gratitude for the reassurance that their loved ones are in safe hands. The aesthetic appeal of the community is also noted, with one reviewer describing it as "gorgeous" and complementing the overall environment that allows residents to age in place comfortably.

One family member shared their experience after relocating their mother to The Springs last October, noting exceptional care that has provided peace of mind during challenging times. They specifically commended the rigorous Covid-19 protocols in place, stating that these measures have contributed significantly to their mother's happiness and well-being. Such observations illustrate how The Springs prioritizes health and safety while maintaining a nurturing atmosphere for its residents.

However, not all experiences within The Springs have been positive. A reviewer who visited the dementia wing reported an unpleasant odor reminiscent of urine pervading the area, even after cleaning efforts were made. Despite finding some aspects acceptable, this issue raised significant concerns about hygiene standards that cannot be overlooked. Feelings expressed by this individual reflect a sense of obligation to endure tough circumstances due to personal connections, but they also highlight dissatisfaction with certain conditions within the facility.

In contrast to these critiques, other feedback points towards a more favorable outlook on resident engagement and dining options available at The Springs. Several reviewers mentioned how activities offered foster social interaction among residents, contributing positively to their quality of life. One family member was especially pleased with the healthy meal options available for their mother and appreciated having access to diverse menu choices. Recommendations from families indicate a strong belief in both care quality and value at this community.

Tour experiences have also played a crucial role in shaping perceptions about The Springs at Mill Creek. Multiple individuals praised well-maintained premises encountered during tours and highlighted friendly staff interactions as pivotal factors influencing their opinions. One particular visitor expressed satisfaction with finding a community willing to accept Medicaid almost immediately, unlike other facilities requiring prolonged initial payments before doing so. This aspect serves as an important consideration for many families seeking affordable yet reliable senior living accommodations.

Unfortunately, not every tour left potential residents feeling enthusiastic about joining The Springs community; one individual described an unfortunate experience when they arrived for an appointment only to find nobody available for a scheduled tour, resulting in frustration due to unprofessional front desk manners. This visitor's experience emphasizes how first impressions matter significantly—the lackluster reception combined with neglected outdoor areas created an uninviting atmosphere that could deter prospective clients from considering residency further.

In conclusion, while there are many commendable features attributed to The Springs at Mill Creek—including attentive staff members dedicated to resident welfare—concerns related primarily around cleanliness issues deserve attention alongside existing accolades bestowed upon them by satisfied families navigating senior living decisions for loved ones experiencing various degrees of care needs. Balancing such diverging opinions could ultimately help prompt improvements where necessary while preserving existing positives acknowledged consistently across reviews shared here today.

This part of The Dalles, Oregon offers a variety of amenities and services that cater to senior residents. The area is home to several dining options, including Mexican, fast food, and cafes, ensuring a range of culinary choices. Additionally, there are pharmacies and hospitals within close proximity for convenient access to medical care. Several parks provide opportunities for outdoor recreation and relaxation, while places of worship offer spiritual support. Public transportation options, such as car rentals and the nearby airport, make it easy for seniors to travel within the area or beyond. Overall, this part of The Dalles offers a well-rounded community with essential resources for senior living.

Restaurants

• Ixtapa Mexican Restaurant (0.1 miles)
• Taco Time (0.2 miles)
• McDonald's (0.2 miles)
• The Barbecue (0.2 miles)
• Burger King (0.3 miles)
• Subway (0.3 miles)
• MOD Pizza (0.3 miles)

Cafes

• Starbucks (0.2 miles)
• Dutch Bros Coffee (0.2 miles)
• Starbucks (0.2 miles)
• Starbucks (0.4 miles)
• The Cottage Cafe (0.9 miles)
• The Riv Cafe (1 miles)
• Kainos Coffee (1.1 miles)

Hospitals

• Columbia Gorge Surgery Center (0.2 miles)

Pharmacies

• Rite Aid (0.2 miles)
• Walgreens (0.3 miles)
• Safeway Food & Drug (0.4 miles)

Physicians

• Mid-Columbia Center For Living (0.2 miles)
• Cascade Eye - The Dall (0.5 miles)
• James Edmund Macmillan (1.1 miles)
• Columbia Hills Family Medicine (1.9 miles)
• Mid-Columbia Medical Center Family Medicine (1.9 miles)
• Mid Columbia Medical Center Occupational Services (1.9 miles)
• Cascade Orthopedics & Sports Medicine Center, PC (1.9 miles)

Parks

• Northern Wasco County Parks (0.5 miles)
• Riverfront Park (0.9 miles)
• Lewis and Clark Festival Park (1 miles)
• Northern Wasco County Parks & Recreation District (1 miles)
• Tree Top Play Park (1 miles)
• Northern Wasco County Parks (1 miles)
• Sorosis Park (1 miles)

Places of Worship

• Seventh-Day Adventist Church (0.6 miles)
• Episcopal Diocese of Eastern Oregon (0.8 miles)
• United Church of Christ Congregational (0.9 miles)
• First United Methodist Church (1 miles)
• The Dalles Full Gospel Center (1 miles)
• Child Evangelism Fellowship (1.4 miles)
• Heritage Bible Baptist Church (1.5 miles)

Transportation

• Enterprise Rent-A-Car (0.9 miles)
• Columbia Gorge Regional-The Dalles Municipal Airport (DLS) (1.7 miles)
• Amtrak-Wih (12 miles)