The Dalles Health And Rehabilitation Center
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1023 West 25Th Street, The Dalles, OR 97058
For more information about senior living options: (844) 490-3973
The staff were awesome. TDHR Evergreen is described as family-like and takes great care of residents. The Dalles Health and Rehabilitation Center is praised for top-notch care and cleanliness. The staff go above and beyond to meet residents' needs and show genuine care. The staff are described as absolutely wonderful with residents. The rehab team is credited with helping residents regain mobility and independence. The nurses were kind, gentle, and supportive. PT and OT staff are incredible. The kitchen staff listened to concerns and addressed them appropriately.
The reviewer described the facility's dysfunction as astounding and would never have a loved one step foot there. The place was described as atrocious and in horrible condition, with housekeeping neglected and maintenance severely lacking. It was located in the middle of nowhere and hard to find, making winter access problematic. Staff were not helpful, more interested in chatting among themselves, unable to answer questions, and management was unavailable on the visit day. The reviewer would not put anyone they care about in this facility. The kitchen/food were described as the worst, with kitchen staff never getting it right. A reviewer claimed staff cut their mother's hair without asking and that a patient fell from a wheelchair without informing family members. The environment was described as a mental power trip over the patient, with forceful confinement and lying. They alleged the facility forcefully keeps people there and lies to them, and that attempts to resolve issues were labeled harassment. The reviewer urged others to check inspection results themselves, implying distrust of the facility's management.The Dalles Health and Rehabilitation Center elicits a remarkably wide range of experiences from families and friends who have interacted with it. For some visitors, the facility represents a lifeline - a place where dedicated staff, compassionate care, and strong rehabilitation services have made a meaningful difference in their loved ones' lives. For others, especially those who encountered organizational hiccups, maintenance problems, or communication gaps, it became a source of frustration and warning. Taken together, the reflections reveal a place that can feel like a second family to some and a troubling, top?to?bottom mismatch of expectations to others, with the line between the two often drawn by individual circumstances and days.
Several reviewers paint a troubling opening impression. They describe the building as being in poor condition, with housekeeping and maintenance noticeably lacking, and even speculate about winter travel difficulties due to its rural location and accessibility. Some stressed that staff were unhelpful or preoccupied with conversations among themselves, with promises to address questions often deferred to "management next week." In one particularly pointed note, a reviewer warned against placing a loved one there, citing disorganization and a general sense that the facility could be more responsive to families. There were also specific, upsetting incidents - haircuts performed without consent, a fall in a wheelchair without timely family notification, and discharge plans that were met with resistance or derision. A sense of mistrust crept in, with references to forceful holds and perceived deception, and even a call to review local inspections for verification.
Counterbalancing these concerns are numerous accounts of warmth, professionalism, and genuine care. A recurring thread among many reviews is the presence of a staff that is welcoming, engaged, and deeply committed to residents. Phrases such as "the staff goes above and beyond," "they are amazing and welcoming," and "professional staff where you can rest assured that your loved ones are well taken care of" recur across several testimonials. Some reviewers singled out particular facilities within the system - often referred to as TDHR Evergreen or The Dalles Rehabilitation Center - where families felt they had found a supportive, family-like environment. In these notes, the staff's accessibility, kindness, and willingness to listen are highlighted as a critical factor in the positive experiences, even when other parts of the facility drew criticism.
Clinical care and rehabilitation emerge as standout positives in many of the longer, testimonial-style entries. Families repeatedly describe how nurses, CNAs, and therapy teams collaborated with residents to promote recovery, mobility, and independence. One couple recounts a husband's stroke recovery in which administrators, nurses, and therapists lined up to create a cohesive care plan, making them feel "part of their working family." Another letter emphasizes how the physical and occupational therapy teams worked together to help a patient regain walking ability and return home, with PT leadership - alongside supportive nursing care - playing a central role in the patient's progress. The sense of teamwork, along with a personal touch from staff who remembered names and family histories, is described as a powerful driver of the center's positive reputation.
There are especially heartfelt tributes to the people who become almost family to residents. A number of messages celebrate caregivers who treat residents with dignity and affection, describing caregivers who keep birthdays, graduations, weddings, and anniversaries in their minds and hearts. In one notably touching narrative, a grandmother who had lived a long, self-reliant life is depicted as being treated with the reverence owed to someone cherished by generations, with staff going to "the queen that she is." In other stories, families speak of caregivers who helped their loved ones feel safe, engaged, and valued during rehabilitation, sometimes noting a marked improvement in mood and quality of life because of the personal attention shown.
The most expansive testimonials concentrate on outcomes and transitions. Several families recount how discharge planning and home transition support were handled with care, ensuring that a patient's next steps were feasible and well-supported. There are stories of patients who regained enough function to walk, sometimes with only minimal assistance, and who left the facility with confidence about returning home. One particularly resonant account describes a patient who, after major surgery and rehabilitation, was able to walk down the hallway with support and discharge home within weeks - a milestone that the family credits to the facility's team approach, thorough therapy, and steady encouragement. Even in the most challenging medical scenarios, reviewers describe a culture of professionalism tempered with compassion and goodwill, and a sense that the staff were invested in each resident's long-term well-being.
Taken as a whole, the feedback about The Dalles Health and Rehabilitation Center underscores a complex reality: the center can be a place of exceptional care, clear progress, and deep gratitude for families who feel their loved ones are treated with respect and skill. At the same time, it is a setting where logistical and interpersonal gaps can lead to frustration and negative experiences, especially when expectations about facility conditions, responsiveness, or discharge processes are not met. The stories speak to a facility that sometimes functions as a family to those it serves - celebrating recoveries, supporting difficult transitions, and honoring individual histories - while also reminding readers that experiences can diverge sharply depending on day-to-day dynamics, location within the building, and the specific team members involved in a resident's care. For families weighing care options, the facility represents both a beacon of compassionate rehabilitation and a cautionary reminder to evaluate in person, ask questions, and observe how staff interact with residents and families across different moments of need.
83 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Dalles Health And Rehabilitation Center in The Dalles, OR is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
The community boasts an array of amenities designed to promote comfort and convenience. Residents can enjoy pampering themselves at the on-site beauty salon or relax in their fully furnished private rooms with cable or satellite TV. Transportation services are available for both recreational activities and medical appointments. For those who enjoy technology, there is a computer center with Wi-Fi access.
The dining experience at The Dalles Health And Rehabilitation Center is top-notch, with restaurant-style dining offered in a spacious and welcoming dining room. Special dietary restrictions can be accommodated to ensure that all residents' needs are met.
To foster an active lifestyle, the community provides a fitness room and outdoor space for residents to engage in physical activities. There is also a gaming room, small library, and wellness center available for leisurely pursuits. Planned daily activities, resident-run events, and scheduled day trips contribute to a lively social environment.
Care services are provided round-the-clock by professional staff who prioritize the well-being of each resident. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available. Medication management ensures that residents receive their prescribed medications at the right time. A mental wellness program offers support for emotional well-being.
Additionally, The Dalles Health And Rehabilitation Center prioritizes proximity to essential amenities within the surrounding area. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals ensure convenient access to various services outside the community.
Overall, The Dalles Health And Rehabilitation Center is dedicated to providing exceptional care and creating an engaging environment where residents can thrive physically, mentally, and socially.
The Dalles Health And Rehabilitation Center is located at 1023 West 25Th Street, The Dalles, OR 97058 in Wasco County, Oregon
The Dalles Health And Rehabilitation Center on seniors.fyi includes 4 photos including images showing architecture, landscaping, outdoor, entrance, building, outdoors, trees, parking, and more.
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