Avamere Rehabilitation of Clackamas

Pros

• The personal care that residents receive from the caretakers is commendable, with many forming friendly relationships with the patients.
• Some certified nursing assistants (CNAs) are described as sweet and helpful, despite being overworked.
• The facility offers a variety of spaces for residents to exercise and socialize in quieter areas.
• The availability of insurance coverage for care provided is appreciated by families.
• Certain traveling agency nurses have been noted as helpful and supportive during their time at the facility.

Cons

• The facility provided bare minimum care, leaving residents sitting in soiled briefs without assistance unless family members were present.
• There were long wait times for call button responses, and management dismissed concerns by bragging about "industry standards."
• Medications were not always administered on time, and the facility was reported to be dirty with questionable meal quality.
• Staff members appeared stressed and overworked due to being short-staffed, leading to inadequate support for residents.
• Communication among staff was severely lacking, impacting the level of care provided to residents.
• The rehabilitation services promised were frequently not delivered, yet the facility still billed for them.
• Many reviews indicated that the facility did not provide enough activities or engagement opportunities for long-term residents.

Review

Avamere Rehabilitation of Clackamas has garnered a wide spectrum of reviews, reflecting vastly contrasting experiences from different families. On one hand, some individuals share positive sentiments about their experience with the facility. A notable account describes excellent personal care provided to a resident by caretakers who formed meaningful relationships with their patient. The reviewer appreciated the comfortable accommodations in a two-person room that allowed for privacy when needed, and they were pleased with the availability of amenities such as an exercise room and intimate spaces for conversations. The supportive interaction between staff and residents contributed significantly to this family member’s satisfaction during their rehabilitation journey.

Conversely, numerous critiques paint a much bleaker picture of life within Avamere. Some reviewers express dissatisfaction with what they perceive as bare minimum care standards. They highlight distressing incidents where residents were left in soiled conditions due to delays in accessing bathroom facilities, emphasizing the dire need for more attentive staff responses to call buttons. In addition to citing long wait times for assistance, families noted that medications were not consistently administered on schedule, further illustrating systemic issues within the care framework at the facility. Some reviews mentioned short staffing as a critical problem contributing to these shortcomings.

The frustrations did not cease there; several reviewers reported feelings of neglect regarding overall cleanliness and hygiene within the facility. Comments about rooms being inadequately cleaned surfaced repeatedly, leading families to feel uneasy about the environment in which their loved ones resided. Moreover, meals served were described as questionable at best, raising concerns regarding nutritional quality and dietary satisfaction among residents.

Another damning critique highlighted mismanagement practices—specifically calling attention to how management purportedly prioritizes adherence to "industry standards" without adequately addressing genuine concerns raised by families. This perception of dismissiveness severely undermines trust between caregivers and families seeking assurance regarding their loved ones' well-being. It is quite disheartening that while some staff members appeared dedicated and compassionate—such as certain certified nursing assistants (CNAs) and traveling agency nurses—their efforts seemed overshadowed by an overarching culture characterized by inefficiency and lack of commitment from higher management.

Further exacerbating frustration was feedback regarding inadequate communication among staff members themselves, which compounded existing problems surrounding resident care coordination. Families expressed concern over skilled professionals spending excessive time socializing at the nurses’ station rather than engaging directly with residents or attending promptly to their needs. Such lapses not only affect day-to-day interactions but can also have serious repercussions on patient rehabilitation outcomes.

In light of these diverse experiences at Avamere Rehabilitation of Clackamas, it is clear that while some individuals found comfort in personalized care interactions fostered by staff camaraderie with residents, many others felt profoundly dissatisfied due to severe operational deficiencies ranging from staffing shortages to poor sanitary conditions and communication breakdowns among caregivers. It poses an unsettling reality: prospective patients must weigh both ends of this evaluative spectrum carefully when considering whether Avamere meets their or their loved one’s needs for rehabilitation services and quality care. As multiple voices echo concerns over necessary improvements—from maintaining cleanliness standards effectively through enhanced activity offerings for long-term residents—it emphasizes that there remains much work ahead for this facility to deliver consistent quality across its level of service.

Restaurants

• Taco Bell (0.6 miles)
• High Rocks Steak and Chops (0.7 miles)
• Oregon City Brewing Company (1.6 miles)
• Mike's Drive In (2 miles)
• The Old Spaghetti Factory (3.5 miles)
• Burger King (3.5 miles)
• The Wild Hare Saloon (3.6 miles)

Pharmacies

• Walgreens (0.7 miles)
• Rite Aid (1.2 miles)
• Kaiser Sunnybrook Pharmacy (1.5 miles)
• Sav-On Pharmacy (3.9 miles)
• Rite Aid (4.1 miles)
• Walgreens (4.1 miles)
• Rite Aid (4.2 miles)

Parks

• Dahl Beach (0.9 miles)
• Stringfield Family Park (1.8 miles)
• Mary S Young State Park Dog Run (2.1 miles)
• Chapin Park (3.5 miles)
• Clackamette Park (3.8 miles)
• Rivervilla Park (4 miles)
• George Rogers Park (4.2 miles)

Cafes

• Starbucks (1.2 miles)
• Dutch Bros Coffee (1.8 miles)
• Starbucks (3.7 miles)
• Dutch Bros Coffee (3.9 miles)
• Starbucks (4 miles)
• Keeper Coffee Co. (7.4 miles)
• Panera Bread (7.5 miles)

Physicians

• Avada Hearing Care Center (1.2 miles)
• Oregon Neurology PC (1.9 miles)
• Pacific Heart Associates (1.9 miles)
• Providence Willamette Falls Medical Center MOB 1 (1.9 miles)
• Providence Medical Group (1.9 miles)
• Clackamas Gastroenterology Associates PC (1.9 miles)
• Pacific Digestive Associates (2.1 miles)

Theaters

• Regal Hilltop Cinema (3.4 miles)
• Century 16 Eastport Plaza (7.6 miles)
• Regal Bridgeport Village ScreenX & IMAX (7.7 miles)

Hospitals

• Kaiser Sunnyside Medical Center (3.6 miles)
• West Linn Clinic - US Department of Veterans Affairs (3.8 miles)
• Hand Reconstructive Surgery NW (3.9 miles)
• Providence Milwaukie Hospital (4.8 miles)
• Legacy Meridian Park Hospital (7.2 miles)