Regency Albany

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Regency Albany

805 19Th Avenue Se, Albany, OR 97321

For more information about senior living options: (844) 490-3973

3.7 from 15 reviews
5 stars
10
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Skilled Nursing Facility

Overall Review of Regency Albany

Pros

  • pro Two friends of a reviewer received excellent care at Regency Albany.
  • pro Everyone at Regency Albany is wonderful.
  • pro The Skilled Nursing Facility unit provides PT, OT, and Speech Therapy to help residents return home.
  • pro Staff helped residents regain mobility and return to home life.
  • pro The staff are incredibly caring, sweet, and dedicated, and the facility has a true team environment.
  • pro For those seeking skilled nursing or long-term care, Regency Albany invites tours to learn more.
  • pro The care described for a family member is amazing, with a clean building, good food, and needs met quickly with kindness.
  • pro Residents leave feeling part of a caring community with heartwarming interactions with staff.

Cons

  • pro The facility is unskilled, understaffed and unfriendly.
  • pro Reviewers would not recommend the facility to anyone.
  • pro Agency staff are treated as outsiders and the regular staff treat them poorly.
  • pro The facility is very unskilled and unsupervised, and the staff do not care about the patients.
  • pro A patient was left in his own filth overnight after repeatedly pressing the call button without receiving help, leading to a major rash near infection.
  • pro Supervision is poor and the standards are below acceptable.
  • pro A staff member was suspended.

Review

Regency Albany is described by different people as a place that can feel like a warm, supportive community or, in other accounts, as a place where care fails to meet expectations. The range of experiences shared paints a complex picture: some residents and families speak highly of the care, the people, and the environment, while others report serious concerns about staffing, supervision, and the quality of care.

Several reviewers speak up with strong, positive experiences. In their notes, friends who stayed at Regency Albany's skilled nursing facility (SNF) unit received what they described as excellent care. They highlighted rehabilitation services - physical therapy, occupational therapy, and speech therapy - as being effective in helping their loved ones regain ground after hospital stays. They emphasized that their family members were put "on their feet" and prepared to return home, with a staff that felt incredibly caring, sweet, and dedicated. The tone in these accounts is that of a tight-knit team environment, where teamwork and a supportive atmosphere were evident. For anyone considering a skilled nursing or long-term stay, these voices encourage taking a tour and learning more about what the facility offers.

Another highly positive testimonial focuses on the care provided to a family member who needed skilled nursing services. The writer stresses that the staff - from nurses to cooks to housekeepers and the activities director - created an "amazing healing experience." They describe the building as clean and note that the food was good, and that needs were met quickly and with kindness. The writer describes leaving town with confidence that their loved one was receiving excellent care and feels their relative became part of a community, with many heartwarming interactions recounted by the person's family. The overarching message is a strong recommendation for Regency Albany when skilled nursing care is required.

A different praise-filled entry centers on a mother who received care at the facility. The writer conveys deep appreciation for the team of caregivers and staff and credits their mom's positive experience to the professional, compassionate approach of nurses, cooks, housekeepers, and the activities team, among others. The perception is that Regency Albany fostered a healing environment where the facility's cleanliness, good food, and responsive handling of needs contributed to a sense of security and well-being. The author stresses that leaving town could be done with complete confidence, underscoring the notion that the care team helped the mom feel she belonged to a community and created many memorable, heartwarming moments.

Further praise repeats themes of exceptional care and a joyful, supportive atmosphere. One reviewer calls the experience "most wonderful" and repeatedly emphasizes care that is loving and attentive. The staff is described as caring and dedicated, with a warm and welcoming tone that left a lasting impression. Another reviewer highlights the staff's attentiveness to residents and notes that the building itself is clean and festive, contributing to a positive, friendly workplace atmosphere. These accounts together sketch Regency Albany as a place where compassionate caregiving and a pleasant environment converge to create meaningful, positive experiences for residents and their families.

Not all feedback aligns with the most glowing descriptions, however. A different review warns prospective families to beware: it describes Regency Albany as unskilled, understaffed, and unfriendly, advising others to find another place. The tone is definitive and cautions readers about a lack of appropriate care and responsiveness, a contrast to the more enthusiastic testimonials.

There is also a troubling note about interactions with agency staff. One reviewer reports that agency staff and outsiders feel treated poorly, suggesting a hostile or unwelcoming dynamic between core facility staff and visiting/outside support personnel. This perspective points to tensions that can arise in facilities when agency workers are involved, and it highlights the importance of inclusive, respectful employee relations for the overall quality of care.

A particularly grave critique presents the most severe concerns. The reviewer describes Regency Albany as a "very unskilled unsupervised facility" where patients are not cared for adequately. In this account, a father was left in his own filth overnight, repeatedly pressing the call button without receiving help, and developed a major skin rash approaching infection. The writer claims that supervision was poor, standards were below acceptable, and even references a suspension related to staff performance. This level of dissatisfaction suggests serious safety and quality-of-care issues in that account.

Taken together, these reviews illustrate a broad spectrum of experiences at Regency Albany. Some residents and families report exceptional care, staff dedication, effective rehabilitation services, and a strong sense of community. Others raise red flags about staffing levels, supervision, inclusivity of agency workers, and potential neglect or safety lapses. For anyone considering Regency Albany, these perspectives underscore the importance of visiting in person, asking direct questions about staffing and supervision, and discussing specific care needs with the team to gauge whether the facility can meet those needs consistently.

Features

Housing

  • 74 resident community capacity 74 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regency Albany in Albany, OR is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can pamper themselves, as well as a gaming room and small library for entertainment and relaxation. There is also a fitness room and wellness center to help residents stay active and maintain their health.

The fully furnished apartments at Regency Albany include private bathrooms and kitchenettes, providing residents with the convenience and comfort of home. Housekeeping services ensure that the living spaces are always clean and well-maintained.

Residents can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions taken into consideration. The community also offers transportation arrangement services for non-medical purposes, including trips to nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.

Care services at Regency Albany include 24-hour call system and supervision for added safety and peace of mind. Residents receive assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also provides medication management and meal preparation according to specific dietary needs.

The community organizes a variety of activities on a daily basis to engage residents socially and mentally. This includes fitness programs to promote physical wellness as well as planned day trips for exploration outside the community. Resident-run activities are also encouraged to foster a sense of belonging among the residents.

Overall, Regency Albany offers comfortable assisted living accommodations along with comprehensive care services in order to support the independence and overall well-being of its residents.

Nearby Places of Interest

Physicians

  • Moen Eric PA-C Geary Street Family Practice (0.4 miles)
  • Urgentcare Walk-In Medical Clinic (0.4 miles)
  • Samaritan Family Medicine (0.4 miles)
  • Mid Valley Hearing Center (0.8 miles)
  • Pinnacle Dental Associates (0.8 miles)
  • Albany Eyecare (0.8 miles)
  • Silver Falls Dermatology (1 miles)

Restaurants

  • Spirit Espresso (0.4 miles)
  • Simply Ramen (0.4 miles)
  • Applebee's (0.5 miles)
  • Del Taco (0.6 miles)
  • ABChinese (0.7 miles)
  • Arby's (0.8 miles)
  • McDonald's (0.9 miles)

Pharmacies

  • Geary Street Pharmacy (0.4 miles)
  • Safeway Food & Drug (0.7 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (0.8 miles)
  • Medicap Pharmacy (0.9 miles)
  • Bi-Mart Corporation (0.9 miles)
  • Rite Aid (1.1 miles)

Cafes

  • Starbucks (0.6 miles)
  • Dutch Bros Coffee (0.7 miles)
  • Starbucks (0.7 miles)
  • Dutch Brothers (0.9 miles)
  • Dutch Bros Coffee (0.9 miles)
  • Margin Coffee (1.1 miles)
  • Dutch Bros Coffee (1.2 miles)

Theaters

  • Regal Albany Cinemas (1 miles)
  • Amc (8.1 miles)

Transportation

  • Allegiant Airlines (1 miles)
  • U-Haul Neighborhood Dealer (2.6 miles)
  • Avis Rent A Car (7.9 miles)

Places of Worship

  • Grace Brethren Church (1.2 miles)
  • Plainview Mennonite Church (1.2 miles)
  • Church of Jesus Christ of Latter Day Saints (1.2 miles)
  • The Shift Church (2.3 miles)
  • Valley Christian Center (3.7 miles)

Parks

  • Monteith Riverpark (1.3 miles)
  • Waverly Park (1.8 miles)
  • Timber Linn Park (2 miles)
  • Teloh Calapooia Park (2.6 miles)
  • Gibson Hill Park (3.1 miles)
  • Benton Woods Community playground (3.6 miles)

Hospitals

  • Samaritan Cancer Resource Center (1.6 miles)
  • Good Samaritan Hospital (8 miles)
  • Good Samaritan Regional Medical Center (8 miles)

Frequently Asked Questions

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