Southern Hills Rehabilitation Center

Pros

• The care provided at Southern Hills Rehabilitation Center was excellent, with nurses taking very good care of residents.
• Residents received daily physical therapy that was beneficial for their recovery, and therapists were professional in addressing their needs.
• Staff members were described as incredible, always smiling, and committed to providing high-quality care.
• The interaction between staff and residents was noted as exceptional, with a welcoming atmosphere present throughout the facility.
• Many residents expressed appreciation for the kind and caring nature of the staff, stating that they felt well taken care of during their stay.
• The facility offered multiple activities for residents to participate in if they chose to do so.
• Family members felt satisfied with the communication from the facility's physicians, who were available on-site several days a week.

Cons

• The staff at Southern Hills Rehabilitation Center were described as rude and unconcerned about the quality of care provided, doing only the bare minimum to assist residents.
• Several reviews mentioned that the facility appeared rundown, with dirty rooms, peeling paint, and inadequate housekeeping.
• Residents experienced long wait times for assistance, including unanswered call lights for up to three hours.
• There were complaints about inadequate hydration leading to medical issues like UTIs among residents due to insufficient fluid intake.
• Some patients reported poor communication from staff regarding their care needs and limitations, resulting in distress during therapy sessions.
• The food served was criticized as horrible and often delivered late or cold, with little attention paid to residents' basic needs.
• Issues were raised about a lack of sufficient staff available, especially during evening hours when support was most needed.
• Reviewers expressed concern about medical negligence, citing cases where serious health conditions went unaddressed until it was too late.

Review

Southern Hills Rehabilitation Center has received a mixed bag of reviews from families who have entrusted their loved ones to this facility. On one hand, some reviewers express appreciation for the quality of care provided, while others cite significant issues concerning staffing, cleanliness, and overall management. The experiences shared by former residents and their families reflect a complex picture of the rehabilitation center that merits deeper exploration.

Several reviewers commend the care given to patients at Southern Hills. One family noted that their mother received "excellent care" during her three-week stay, despite some instances of staff shortages—issues that seem prevalent across many healthcare facilities today. Another reviewer echoed these sentiments, highlighting the positive attitude of the staff as a major asset of the center. Patients reportedly receive physical therapy daily and benefit from good occupational and speech therapy practices as well. Some family members indicated satisfaction with how attentive nurses were to their loved ones’ needs, often citing specific instances where staff went above and beyond.

However, not all feedback is positive. Multiple reviews point out severe deficiencies in care practices, particularly regarding basic patient needs. Complaints about rude staff interactions were common among reviewers who felt that personnel were indifferent and did not provide timely assistance for requests like bedding changes or hydration needs. One alarming review recounted a situation involving untreated medical issues that led to serious health consequences for a resident due to perceived negligence on part of the nursing staff. This raises questions about oversight and accountability within Southern Hills Rehabilitation Center.

Another area of concern highlighted by many reviewers was the condition of the facility itself. Descriptions such as "rundown," "old," and in dire need of maintenance paint a troubling picture for potential residents and their families considering placement here. Observations included insufficiently cleaned rooms with peeling paint, outdated furnishings, filthy floors, and inadequate bathroom facilities—factors that can severely affect both comfort and morale during recovery processes. Several individuals noted an absence of adequate amenities; for instance, some rooms had no phone lines or proper furnishings aside from basic essential facilities.

Additionally, while some individuals reported great experiences regarding food quality when they dined at Southern Hills Rehabilitation Center, there were myriad complaints about inconsistencies in meal delivery—such as cold food being served late—and overall common dissatisfaction with dining options available for residents. An overwhelming sentiment resonated throughout several reviews indicating that nutritional oversight appeared neglected due to understaffing during certain hours.

Despite these issues mentioned by dissatisfied families—including a lack of engagement in activities offered to residents—there are reports suggesting attempts at providing social interaction through organized events or visits aimed at improving patient morale when feasible based upon individual conditions or preferences. Yet even these initiatives may fall short in execution if staffing levels do not permit attention towards arranging individualized programs suitable for each resident's needs.

In summary, experiences at Southern Hills Rehabilitation Center vary significantly among visitors depending largely on personal expectations from both care providers as well as living conditions experienced firsthand by patients themselves or observed indirectly through family interactions over time spent within those walls. While good intentions exist amid dedicated professionals striving hard every day alongside dedicated therapists performing exemplary work whenever possible under challenging circumstances presented by ownership changes reflective throughout different eras—one must weigh critical factors such as consistency regarding hygiene standards alongside quality caregiving against more comprehensive evaluations before making choices surrounding long-term placements for vulnerable loved ones needing supervised accommodations moving forward into future transitional lifestyles after severe illness or surgery recovery situations requiring extensive rehabilitation efforts well beyond mere basics previously identified herein above!

Restaurants

• Taco Bell (0.2 miles)
• Raising Cane's Chicken Fingers (0.4 miles)
• Hideaway Pizza (0.6 miles)
• Chimi's Mexican Food (0.9 miles)
• Chick-Fil-A (1.3 miles)
• Whataburger (1.3 miles)
• Coney I-Lander (1.4 miles)

Cafes

• Dutch Bros Coffee (0.3 miles)
• Starbucks (0.8 miles)
• Starbucks (1.4 miles)
• Cha Bubble Tea (2.9 miles)
• Tally's Good Food Cafe (4.2 miles)
• Coffee House (4.5 miles)

Physicians

• Tulsa Endoscopy Center (0.4 miles)
• Ou Physicians (1 miles)
• Family Care of Tulsa (1.1 miles)
• Warren Clinic-Springer Building (1.1 miles)
• Child Neurology of Tulsa (1.1 miles)
• Breast Specialists Of Saint Francis (1.1 miles)
• Eastern Oklahoma Orthopedic Center (1.2 miles)

Pharmacies

• Walgreens (0.7 miles)
• Reasor's Foods (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Act Pharmacy (1.7 miles)
• Qualitycare Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• Drug Warehouse (2.1 miles)

Places of Worship

• Islamic Society of Tulsa (1 miles)
• Christ United Methodist Church (2 miles)
• Brookside Baptist Church (3.3 miles)

Theaters

• AMC Southroads 20 (1.4 miles)
• Cinemark Tulsa (4.3 miles)

Parks

• Leake Park (2.7 miles)
• Terrace Park (3.2 miles)
• Florence Park (3.4 miles)
• Riverparks (3.7 miles)
• Gathering Place (4.5 miles)
• River Parks 96th and Riverside (4.5 miles)

Hospitals

• Health Design (4 miles)
• St John Medical Center (4 miles)
• Southwestern Regional Medical Center (4.2 miles)