24/7 BrightStar Healthcare

Pros

• Beverly Benson is described as the best caregiver ever and is very meticulous in the home.
• Sheena is a gem who is sweet, helpful, and absolutely wonderful.
• Emily is fabulous for night-care after knee replacement surgery.
• Carolina provided excellent, caring, kind, and professional care for the mother.
• Kayla is a dependable, skilled nurse who delivers compassionate care and support.
• Bethany and Kayla, along with the staff, delivered years of dedicated care for the parents.
• Cynthia T connects with her patients in a special way, making BrightStar look good.
• Gabby Rice is a true God-send, helping with tasks and memory and offering wonderful support.
• Samantha is amazing and consistently goes above and beyond to meet needs.
• Veronica is dependable, skilled, compassionate, and attentive, treating patients with dignity and warmth.

Cons

• A reviewer alleged that nurse Donna rummaged through the kitchen to fetch a frosting spatula to apply ointment on her husband's burns, calling the act unacceptable and disgusting and claiming it ripped tape off burns daily, causing a large wound.
• Another reviewer would give zero stars, saying the knee-replacement home care had non-existent follow-up, with only two visits instead of the planned eight weeks and a nurse who contradicted all care instructions.
• A Tulsa-area client complained of constant caregiver turnover, with about ten different caregivers in three months and last-minute or unclear notifications about who would arrive.
• A fall occurred and the family was not promptly informed; information for the ER doctor was only provided two weeks later.
• A reviewer stated that concerns would be ignored and described a staff member named Dave as the rudest person they had spoken to.
• There was too much talking in the room, making it hard to hear when Mandy left.

Review

Across the many messages left by families and caregivers, BrightStar Care often emerges as a dependable partner in keeping loved ones safe, comfortable, and supported at home. The dominant tone is one of gratitude and relief: a sense that capable, compassionate professionals are helping people stay in their familiar environments, maintain dignity, and navigate the challenges of aging, illness, or recovery with steadiness and warmth. Several stories sing of personal connections with caregivers who went beyond the call of duty, while others emphasize the value of clear communication, reliable scheduling, and professional guidance from the BrightStar team.

Several caregivers shine repeatedly in these memories. Beverly Benson is described as meticulous and invaluable within the home, a sentiment echoed by those who felt she kept the house in order and provided careful, dependable care. Sheena appears as a standout across multiple notes: described as a gem, sweet, and incredibly helpful. One family member specifically noted that Sheena cleaned and asked what else she could do to ease the day, calling her "absolutely wonderful" and expressing heartfelt thanks. Another entry thanks Sheena personally and hopes to see her again soon, underscoring how a single caregiver can meaningfully shape a family's experience during a stressful time. The impression is that Sheena's warmth and attentiveness made a tangible difference in everyday life for the patients she served.

Caregivers also enabled practical, home-based recovery and ongoing support. After a mother's knee replacement, one family appreciated having Emily for two nights of care, describing her as fabulous and integral to a smooth, low-stress recovery period. In another story, Carolina is praised for caring, kindness, and professionalism in tending to a mother, a reminder that compassionate bedside manner can be as important as clinical skill. The importance of continuity is echoed in the praise for Kayla, Bethany, and the broader team, who helped a family keep aging parents safely at home for as long as possible. The sentiment across these notes is consistent: skilled nurses and aides who personalize care and build trust can extend a loved one's independence and comfort.

Beyond individual caregivers, the team's overall approach is celebrated. Several notes highlight BrightStar's organization and philosophy: certified, well-run offices; a thorough orientation that left new clients feeling confident; and the presence of RNs who check in and craft personalized care plans. Cynthia T., in particular, is described as a CNA who makes BrightStar look good by connecting with patients in a special way, with a husband who cherished her care as well. The sense is that the company's ethos - professionalism paired with genuine human connection - shines through not just in the hands-on care but in the way the organization frames and delivers that care.

The most emotional tributes in these testimonials come from families who formed lasting bonds with their caregivers. Many speak of caregivers as true blessings during periods of loss or significant life transitions. Gabby Rice is described as a true God-send during a time of hardship, helping with transportation, reminders, and steady support that made the difficult days more manageable. Mary Jo Dixon recounts long arcs of gratitude, highlighting how BrightStar introduced wonderful caregivers during the hardest moments and how those relationships extended beyond the immediate need, with patients and families continuing to stay connected. Other pieces recount the kind of companionship and warmth that transform routine home care into something deeply human - caregivers who are trusted, comforting presences in a home.

Not every review is without caution, and several entries candidly address areas for improvement. Some families describe inconsistent scheduling, with multiple caregivers in a short span and messages about arrivals arriving with little notice. A few notes mention changes in staff, late or unclear communication about who would be coming, and the frustration of not having a familiar face when a loved one's routine depended on it. There are also serious concerns raised about a particular nurse's approach to wound care, including an account of inappropriate practices during burn treatment and tape removal, which led to distress and a subsequent request for different staffing. Other stories describe a patient experiencing inadequate follow-through after surgery, with limited visits and conflicting instructions, leaving families to fill in gaps themselves. One family also recounts a sense of disconnection - phones that didn't always align with the actual care team and late confirmations about caregiver availability - which underscores the ongoing challenge of coordinating in-home care across a large team.

Taken together, these notes paint a nuanced portrait: BrightStar Care is celebrated for caregivers who bring kindness, reliability, and professional warmth into homes, helping families keep loved ones where they most want to be - surrounded by familiarity and dignity. The strongest praise centers on individuals - the caregivers who create trust, ease daily burdens, and deliver personalized care with a human touch. At the same time, there are clear reminders that any service of this scale must continually balance schedules, clear communication, and consistent staffing to prevent gaps in care. When those elements align, families feel seen, supported, and grateful for a partner that enables independent living, peace of mind, and a sense of normalcy during trying times.

This specific area of Tulsa, Oklahoma offers a convenient and diverse range of amenities for seniors considering relocation. With multiple cafes and restaurants within close proximity, there are plenty of dining options to explore. Additionally, there are several reputable physicians and pharmacies nearby, ensuring easy access to healthcare services. Places of worship are also present in the area for spiritual fulfillment. For leisure activities, there are theaters, parks, and recreational areas suitable for relaxation and entertainment. In terms of healthcare facilities, hospitals are located within a reasonable distance for any medical needs that may arise. Overall, this part of Tulsa provides a well-rounded environment with essential services and opportunities for seniors to enjoy a fulfilling lifestyle.

Cafes

• Dutch Bros Coffee (0.1 miles)
• Starbucks (1 miles)
• Starbucks (1.2 miles)
• Cha Bubble Tea (3 miles)
• Tally's Good Food Cafe (4 miles)
• Coffee House (4.4 miles)

Restaurants

• Taco Bell (0.1 miles)
• Raising Cane's Chicken Fingers (0.2 miles)
• Hideaway Pizza (0.8 miles)
• Chimi's Mexican Food (1 miles)
• Chick-Fil-A (1.1 miles)
• Coney I-Lander (1.2 miles)
• Whataburger (1.3 miles)

Physicians

• Tulsa Endoscopy Center (0.3 miles)
• Ou Physicians (0.8 miles)
• Family Care of Tulsa (1 miles)
• Oklahoma Men's Clinic (1.2 miles)
• Warren Clinic-Springer Building (1.2 miles)
• Ranch Acres Audiology (1.3 miles)
• Child Neurology of Tulsa (1.3 miles)

Places of Worship

• Islamic Society of Tulsa (0.8 miles)
• Christ United Methodist Church (1.9 miles)
• Brookside Baptist Church (3.3 miles)

Pharmacies

• Walgreens (0.9 miles)
• Reasor's Foods (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Qualitycare Pharmacy (1.7 miles)
• Act Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)

Theaters

• AMC Southroads 20 (1.2 miles)
• Cinemark Tulsa (4.3 miles)

Parks

• Leake Park (2.7 miles)
• Terrace Park (3 miles)
• Florence Park (3.2 miles)
• Riverparks (3.7 miles)
• Gathering Place (4.4 miles)

Hospitals

• Health Design (3.9 miles)
• St John Medical Center (3.9 miles)
• Southwestern Regional Medical Center (4.2 miles)