1300 West Lindsey, Sulphur, OK 73086
For more information about senior living options: (866) 208-4318
Overall Review of Callaway Nursing Home
Pros
The nursing staff were kind, humane, and loving toward Michael.- The care provided to Michael was delivered with dignity, compassion, and love.
- Michael found eternal peace at Callaway Nursing Home after being mistreated elsewhere.
- All the staff at Calloway are great.
- The staff at Calloway is simply superb, and the facility is amazing according to a healthcare provider reviewer.
Cons
The administrator Misty marked the worker as a no-call/no-show via the ShiftKey app on May 6, 2024, despite not being in the facility at the time.- The administrator has not paid the worker and has not cooperated with ShiftKey to verify his time.
- The worker logged a shift from 6:30 p.m. to 7:30 a.m. with no lunch and has not been paid.
- On the last call, the administrator claimed she did not have time to talk.
- As of June 11, after thirty days, the worker had not been paid.
- The reviewer warns people of color working there as nurses to be very careful.
- Misty is described as sneaky and having her own agenda.
- Calloway Nursing Home is described as unfit and very nasty, with employees and residents described as nasty, and Michelle described as unprofessional.
Review
Callaway Nursing Home in Sulphur is best suited for families that value daily, hands-on care and the development of personal relationships with caregivers. The strongest asset is the frontline caregiving culture: nurses and aides who are consistently described as kind, patient, and genuinely attentive to residents. For families, that means the day-to-day experience can feel like a comforting extension of home, with staff who seem invested in residents’ comfort and dignity. It works best when daily caregiving remains stable and when families can tolerate some administrative turnover without it intruding on the resident’s routine.
However, governance at Callaway carries meaningful risk. Several reviewers reported payroll disputes tied to the administrator, accusing leadership of poor cooperation and questionable motives. Those concerns extend beyond a single incident and paint a pattern of administrative disengagement that can undermine staff morale and reliability. A subset of critics labeled the facility as unfit or described the environment as unprofessional, raising red flags about consistency in oversight, accountability, and the potential for care gaps if leadership remains unsettled.
On the positive side, the caregiving staff emerge as the facility’s strongest selling point. Families repeatedly attest that the staff are humane, loving, and capable of building trust with residents over time. When the frontline team is stable and motivated, residents receive attentive care, and families feel reassured by the continuity of relationships. For those who can navigate the administrative quirks, that frontline warmth translates into real emotional security for aging loved ones and a recognizable standard of daily support that’s hard to replicate.
Yet the caregiving strengths do not erase the gravity of the cons. Administrative instability and payroll concerns can quickly erode trust, especially when those issues surface as unpaid hours or opaque communication. For families evaluating options, Callaway is more suitable for those who are prepared to monitor operations actively, advocate for their loved one, and maintain direct lines of communication with leadership. It may not satisfy families seeking rock-solid governance, predictable internal processes, or uniformly professional behavior across all departments.
Decision-ready families should approach Callaway with a practical checklist. Observe care interactions during visits, inquire about staff turnover, and press the administration on payroll practices and incident reporting. Talk to current residents’ families about responsiveness to concerns and consistency of caregiving across shifts. Compare the warmth and attentiveness of the caregiving staff with facilities that offer steadier leadership and documented quality metrics. If memory care or specialized services are essential, verify those offerings and assess whether the leadership team demonstrates reliable program oversight before making a commitment.
Bottom line: Callaway Nursing Home delivers genuine, compassionate daily care and has earned praise from families for how staff treat residents. The price of that strength is potential exposure to administrative volatility and inconsistent management practices that can ripple into everyday operations. For families prioritizing intimate, loving caregiving and who are prepared to actively engage with leadership, Callaway can be a strong fit. For those who insist on unwavering governance, transparent HR handling, and fewer red flags in administration, exploring alternatives is prudent while remaining alert to any improvements at Callaway.
86 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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