Heritage At Brandon Place Health & Rehabilitation
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13500 Brandon Place, Oklahoma City, OK 73142
For more information about senior living options: (844) 490-3973
The brother of one reviewer received great treatment and kindness from the staff at the facility. One family member praised the staff at Quail Creek Nursing and Rehabilitation Center for their excellent care and attentiveness to their father. The food served at Quail Creek was described as nourishing, attractively presented, and served regularly and on time. A returning resident's family appreciated the thoroughness and willingness of doctors to work with both patients and their families at Quail Creek. Another reviewer noted that certain CNAs in the facility showed genuine care for their residents during their experience.
The facility is described as "horrible" and a place to "beware" of. The patient was left in pain due to the staff failing to fill his pain prescription and providing only Tylenol instead of the necessary medication. There were complaints that the patient was not given meals or dietary supplements as prescribed, leading him to starve if he didn't ask for food. The room temperature was uncomfortably high at 96 degrees, despite multiple complaints from both the patient and family, violating Oklahoma law. The staff is characterized as "very unprofessional," with experiences of neglect and abuse reported by the patient's family. A CNA refused a patient's request for grooming, indicating a lack of care or respect for the residents' needs. Overall, there were numerous deficiencies and a history of fines related to abuse and neglect at this facility. During clinical training, CNAs exhibited disinterest in their jobs and ignored residents while discussing personal matters with others, creating an unprofessional atmosphere.The experience of patients and their families concerning nursing facilities can vary drastically, as illustrated by the reviews regarding Quail Creek Nursing and Rehabilitation Center. Some individuals express deep satisfaction with the care received, while others highlight alarming instances of negligence and poor service. This disparity paints a complex picture of what one might expect when considering this facility.
On one hand, several reviewers rate the care their loved ones received at Quail Creek quite positively. One brother attests to the high level of treatment his sibling experienced, noting that although individual staff performance may differ—some nurses proving more attentive than others—the overall kindness and helpfulness extended by the healthcare team was commendable. Similarly, another reviewer praised the attentiveness of the staff and remarked on how they created a pleasant environment for his father despite the shared room conditions. The meals were generally well-received; they were timely, nourishing, and attractively presented.
Conversely, there are significant concerns raised by families dissatisfied with the level of care provided to their loved ones at Quail Creek. A particularly distressing account recounts a five-day stay during which a father suffered from neglect due to improperly managed medication and inadequate attention to dietary needs. Reports indicate he was left in pain without proper pain management because his prescribed narcotics were not administered—receiving only Tylenol instead—and was deprived of essential dietary supplements meant to aid his recovery. Additionally, alarming details emerge about environmental conditions in which patients were kept; for instance, one review indicated that temperatures in a patient's room soared to 96 degrees despite complaints from family members and the patient himself.
These contrasting experiences extend into broader concerns about staff professionalism. Reviews illustrate a potentially troubling culture among some employees at Quail Creek. One prospective employee noted her disappointment during her Clinical Rotation as a CNA; she observed disinterested behavior among CNAs who seemed more preoccupied with personal matters than professional duties, often neglecting interactions with residents entitled to compassion and care. Such observations raise questions about staff training and engagement levels within this nursing home setting—a critical aspect in providing adequate patient care.
Given these reviews, it becomes evident that Quail Creek Nursing and Rehabilitation Center has encountered significant scrutiny regarding its operational practices over time. One reviewer highlighted past deficiencies which led to severe legal actions against the facility—exposing systemic issues related to abuse and neglect that cannot be overlooked when assessing its reputation today. Even though some families report positive transformations in their loved ones' health under attentive guidance from particular staff members or doctors willing to collaborate closely with patients' families, many remain wary based on prior incidents associated with quality inconsistencies.
Ultimately, families looking for rehabilitation services must navigate this landscape carefully. The variety of firsthand experiences suggests potential variability in patient outcomes based on different factors such as specific caregivers or administrative oversight during any given period. These testimonials serve both as reminders of commendable service where it exists but also as cautionary tales emphasizing vigilance in monitoring loved ones' care within assisted living environments like nursing homes.
Potential patients or concerned family members would do well not only to weigh these diverse opinions but also consider visiting facilities personally before making decisions regarding long-term placements for relatives requiring medical assistance or rehabilitative services—staying mindful that quality across caregiving may not be uniform even within the same institution over time.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Will Rogers World (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage At Brandon Place Health & Rehabilitation in Oklahoma City, OK is an assisted living community that provides a range of amenities and care services to enhance the well-being and comfort of its residents. The community offers a variety of amenities including a beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for convenience, a computer center for staying connected, and a dining room for enjoying delicious meals.
For physical fitness and recreation, Heritage At Brandon Place has a fitness room and gaming room where residents can engage in various activities. There is also a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services ensure that the living environment remains clean and tidy.
The assisted living community provides fully furnished accommodations with private bathrooms and kitchenettes for added privacy and convenience. Move-in coordination is offered to assist new residents in settling comfortably into their new homes. Wi-Fi/high-speed internet access is available throughout the community, allowing residents to stay connected with their loved ones.
In terms of care services, Heritage At Brandon Place has 24-hour call systems and supervision to ensure that residents feel safe and secure at all times. Assistance with activities of daily living such as bathing, dressing, and transfers are provided by trained staff members. Medication management helps to ensure that residents receive their prescribed medications on time. The community also offers specialized diet plans such as diabetes diets and can accommodate special dietary restrictions.
To encourage social interaction and engagement, the community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with their needs. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals for easy access to additional resources.
Overall, Heritage At Brandon Place Health & Rehabilitation is committed to providing a comfortable living environment along with quality care services to enhance the overall well-being of its residents in Oklahoma City, OK.
Heritage At Brandon Place Health & Rehabilitation is located at 13500 Brandon Place, Oklahoma City, OK 73142 in Oklahoma County, Oklahoma
Heritage At Brandon Place Health & Rehabilitation on seniors.fyi includes 12 photos including images showing building, parking, outdoor, interior, landscaping, architecture, bedroom, dining, and more.
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Interior
Building
Architecture
Dining
Landscaping
Lighting
Seating Area
Outdoor
Aerial View
Minimalist
Parking
