Holiday Heights Healthcare is a nursing home community in Norman, OK.
Information last verified:
301 East Dale, Norman, OK 73069
For more information about senior living options: (866) 208-4318
3.3 from 39 reviews
5 stars
19
4 stars
3
3 stars
2
2 stars
0
1 stars
15
Overall Review of Holiday Heights Healthcare
common18 reviews mention this
Staff care feels strong for many
Many residents and families describe staff as compassionate and helpful.
Multiple reviews say staff were friendly, attentive, and professional, and that concerns were handled by leadership or the administrator. Several families specifically mention medication management, care coordination, and meaningful help during rehab or skilled nursing. A few reviews are sharply negative about care quality, but positive experiences with staff are also a repeated theme.
caveat12 reviews mention this
Cleanliness and odors are hit-or-miss
Residents and visitors report cleanliness concerns, including strong odors.
Some reviewers describe the facility as very clean or improved, including comments about a clean environment and feeling more at ease. Others report severe cleanliness problems, such as ongoing urine or excrement smells and filthy rooms that they felt were not addressed promptly. A separate review also raises concerns about the building’s older, industrial feel.
caveat4 reviews mention this
Call-button response times raise concerns
Some families say call-light response and help with needs took too long.
A recurring complaint is delayed assistance after call buttons were hit, including reports of residents staying in soiled beds for hours. One reviewer describes nursing personnel not responding promptly even after multiple requests, while another says they had to rely on family presence to get help. These comments stand in contrast to reviews that describe attentive care and being taken care of quickly.
caveat8 reviews mention this
Meals are mixed for nutrition needs
Food quality and diet consistency are described very differently by reviewers.
Some residents and families report the meals were satisfactory, with one saying their loved one liked the food and another praising kind staff alongside good food. Other reviews criticize meal choices and diet handling, including concerns about diabetic residents receiving food they felt was inappropriate and reports that glucose checks were not done. Together, reviews suggest dining works well for some but fails to meet expectations for others, especially around special diets.
common2 reviews mention this
Activities and daily structure vary
Residents may find structured activities through scheduled programming.
The community offers a range of scheduled daily activities and planned day trips, along with resident-run activities. Reviews provided here mostly focus on care, cleanliness, and meals, but at least some mention the day-to-day experience in terms of overall atmosphere and improvements over time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
51 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Will Rogers World (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Norman Endoscopy Center (0.2 miles)
GI Of Norman (0.2 miles)
Variety Care (0.3 miles)
Breast Care Center At Norman Regional Hospital (0.3 miles)
Medical Mart (0.5 miles)
Yeaman Signature Health Clinic (0.9 miles)
Miller Vision Center (1.1 miles)
Hospitals
Norman Regional Hospital Radiation Oncology (0.3 miles)
Alsac St Jude Childrens's Hosp (1.1 miles)
Children's Recovery Center (1.2 miles)
Oklahoma Department of Mental Health and Substance Abuse Services (1.3 miles)
J D Mc Carty Center For Children (2 miles)
Healthplex Women's and Children's Pavillion (3.2 miles)
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51 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Will Rogers World (14 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Strong nearby healthcare and amenities.
8 Essential Assistive Devices for Older Adults
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Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony