The Springs Skilled Nursing And Therapy in Muskogee, OK
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5800 West Okmulgee, Muskogee, OK 74401
For more information about senior living options: (844) 490-3973
Stefanie Novak is described as very caring and attentive. Lacey Moore is considered the best and clearly cares about her patients. Jordan Raynor is awesome, patient, professional, and genuinely cares. The staff are incredibly caring and dedicated. The facility is beautiful, clean, and feels like a home. The rehab services (PT and OT) are excellent and often usable at home. The team goes above and beyond, offering kindness, patience, and dignity. Families feel at peace knowing their loved ones are in good hands.
The Springs is described as the worst nursing home ever and not a place to send loved ones. It is alleged that the facility meets only state minimum requirements, implying substandard care. Understaffing is blamed for delayed care and late pain medications. Residents have been left sitting in their own urine or feces for hours. The meals are described as terrible or inedible, with supplies frequently missing. Clothes and laundry have been lost and the facility is described as dirty. Bedbugs have been reported and there is a persistent urine odor in hallways. The call system is unreliable, with poor communication and unresponsive staff. Some reviewers warn others not to use the facility and would not recommend it. There are allegations of theft of a resident's money.The Springs Skilled Nursing And Therapy in Muskogee, OK is best suited for families that prize hands-on, compassionate frontline care and a high-quality rehabilitation program. When a resident's daily routine hinges on attentive nurses, patient aides, and a therapy team that can translate goals into real progress, this community often delivers. The facility's vibe and appearance - clean, inviting, and home-like - can be a strong comfort during the transition to long-term care. That said, success here tends to hinge on active family involvement and clear communication with staff, because variability in day-to-day operations can color the overall experience.
Those considering alternatives should weigh options where administration and staffing stability are more consistently demonstrated. Critics and supporters alike note that this is a setting with highly variable outcomes: some families report excellent, almost seamless care, while others encounter persistent, systemic concerns. If a family cannot tolerate sporadic responsiveness, inconsistent medication timing, or reports of short-staffing that affect safety and daily functioning, exploring other communities with stronger track records for reliability and accountability is wise. For families needing near-perfect consistency in call systems, housekeeping, and streamlined processes, a different facility may offer more peace of mind.
On the plus side, the strongest praise centers on real people delivering remarkable care. Nurses, aides, and therapists frequently highlighted - names like Stefanie Novak, Jordan Raynor, and Lacey Moore - are repeatedly described as kind, capable, and genuinely invested in residents' well-being. The rehab teams frequently earn top marks; PT and OT services are viewed as thorough and meaningful, with many families noting progress that can extend beyond discharge. The overall atmosphere, when the team is in sync, feels warm and supportive, and several families express deep gratitude for the way care teams treat loved ones with dignity and respect.
Still, pervasive concerns temper that warmth. A sizable minority of reviews allege significant problems: delays in pain management, inconsistent call-light responses, and difficulties with communication between rooms, staff and families. Reports of short-staffing, frequent lapses in routine tasks, and gaps in basic safety and hygiene practices recur in some accounts. Odor issues, occasional cleanliness questions, and complaints about laundry handling or lost items also surface, coloring the perception of what should be a consistently safe and sanitary environment. A few families even describe experiences severe enough to prompt relocation or formal complaints. These issues are not universal, but they are persistent enough to warrant vigilance.
For decision-making, frontline guidance is practical and concrete. Prospective residents should request to meet the rehab leadership and several frontline caregivers, observe a shift, and ask specific questions about staffing schedules, call-system uptime, medication timing, and incident follow-up. Inquire about the facility's most recent state and federal survey results, review how often meals and activities are provided with a predictable schedule, and ask for examples of how staff respond during high-demand moments. Touring with a critical eye to cleanliness, equipment maintenance, and the responsiveness of aides can reveal whether the best-case experiences documented by some families are achievable in daily operation. If possible, ask to observe PT/OT sessions and talk to current residents about consistency and communication.
Ultimately, the Springs can be a strong, even life-changing choice for families who connect with the right team and who are prepared to stay engaged. When Stefanie, Jordan, Lacey, and their colleagues are available and aligned with a resident's goals, rehabilitation can proceed smoothly, meals and daily care feel attentive, and the sense of being cared for becomes tangible. For families that prize a high-touch, compassionate culture and a facility that can feel like a second home, the right combination of staff continuity and oversight may outweigh the rare but real safety and process gaps. However, for those who cannot accept uneven staffing, delayed medications, or recurring concerns about basic safety and cleanliness, it is prudent to consider alternatives and to keep a close, ongoing dialog with any chosen facility.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Springs Skilled Nursing and Therapy in Muskogee, OK is an exceptional assisted living community that offers a wide range of amenities and care services to its residents.
For the comfort and convenience of the residents, The Springs features a beauty salon, cable or satellite TV, a computer center, and Wi-Fi/high-speed internet. Community-operated transportation is available for errands and outings, while transportation arrangements can be made for non-medical purposes as well as doctor's appointments.
The community offers various spaces for relaxation and socialization, including a dining room with restaurant-style dining, a fully furnished gaming room, a small library, and outdoor spaces such as gardens. Housekeeping services ensure that the living areas are always clean and well-maintained.
Residents can participate in numerous activities to stay active and engaged. Fitness programs are offered along with planned day trips to nearby attractions. Resident-run activities contribute to a vibrant and inclusive community atmosphere. Additionally, concierge services are available to cater to individual needs.
The care services at The Springs cater to the well-being of each resident. There is 24-hour call system and supervision in place to ensure safety at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications timely and correctly.
Health-conscious individuals will appreciate special dietary restrictions being accommodated through diabetes diets or other special dietary plans. Meals are prepared and served with care to meet individual needs.
With two cafes nearby, residents have options for dining out or enjoying local cuisine. Nearby parks provide opportunities for outdoor recreation and relaxation. Three pharmacies in close proximity make obtaining medications convenient. Accessible healthcare is available with eighteen physicians nearby along with six hospitals close by. Places of worship offer spiritual solace while transportation options make it easy for residents to attend religious services.
Overall, The Springs Skilled Nursing And Therapy provides a comfortable living environment with an array of amenities and care services designed to promote the well-being and independence of its residents.
The Springs Skilled Nursing And Therapy is located at 5800 West Okmulgee, Muskogee, OK 74401 in Muskogee County, Oklahoma
The Springs Skilled Nursing And Therapy on seniors.fyi includes 10 photos including images showing interior, windows, physical therapy, exercise equipment, living room, decor, lighting, landscaping, and more.
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Living Room
Building
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Rehabilitation
