The Springs Skilled Nursing And Therapy

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  • Interior

    A cozy room with a bed, desk, and armchair, featuring wooden flooring and natural light from a window.

  • Decor

    A cozy living room with two sofas and a central coffee table, adorned with elegant curtains and patterned carpet.

  • Living Room

    A cozy living room with seating arrangements, a decorative carpet, and warm lighting.

  • Building

    A brick building exterior with a covered entrance and surrounding lawn.

  • Architecture

    An indoor space resembling vintage storefronts with various architectural designs.

  • Bedroom

    A healthcare facility room with a bed, chair, and window.

  • Dining

    An empty dining area with tables and chairs arranged neatly.

  • Artwork

    A cozy lobby area featuring two blue armchairs, a small side table, and framed artwork on the wall.

  • Exercise Equipment

    An empty rehabilitation center with exercise equipment, stairs, and handrails.

  • Rehabilitation

    A rehabilitation center featuring parallel bars and various fitness equipment.

The Springs Skilled Nursing And Therapy

5800 West Okmulgee, Muskogee, OK 74401

For more information about senior living options: (844) 490-3973

3.4 from 67 reviews
5 stars
35
4 stars
5
3 stars
1
2 stars
1
1 stars
25

Skilled Nursing Facility

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    Overall Review of The Springs Skilled Nursing And Therapy

    Pros

    • pro The Springs Skilled Nursing staff are incredibly caring and dedicated.
    • pro Stefanie Novak is very attentive and goes above and beyond for residents.
    • pro Jordan Raynor is compassionate, professional, and genuinely cares about those she serves.
    • pro Lacey Moore is amazing at her job and truly cares about her patients.
    • pro The PT and OT services are excellent and help residents stay independent.
    • pro The facility is clean, beautiful, and well-maintained.
    • pro The care team consistently provides kindness, patience, and dignity.
    • pro The staff makes families feel at peace knowing their loved ones are in good hands.

    Cons

    • pro The facility is accused of neglecting a resident, leading to hospitalization, with a warning not to send loved ones there.
    • pro A night nurse is described as yelling and leaving, and a tourniquet was left on a patient's arm.
    • pro Physical therapy was inconsistently provided, with delays and sometimes not performed.
    • pro Pain medications were reportedly never given on time, leaving immobile residents sitting in urine or feces for hours.
    • pro Laundry was lost despite explicit instructions, reflecting ongoing management issues.
    • pro The call system is criticized as unsafe and in need of upgrade.
    • pro Staffing shortages allegedly caused tasks to be forgotten and care to be performed poorly or late.
    • pro Nutrition and meal quality were claimed to violate federal guidelines and be severely lacking.

    Review

    The Springs Skilled Nursing in Muskogee has produced a wide spectrum of experiences for residents and their families, with many shining moments of warmth and professionalism set against serious concerns raised by others. On the bright side, numerous reviewers describe encounters with compassionate, attentive staff who went above and beyond to make residents feel safe, respected, and cared for. In these accounts, the care team - nurses, aides, and therapists - are repeatedly singled out for their kindness, dedication, and genuine concern for daily comfort and dignity. Families recall moments when a nurse or aide returned a smile, checked in with a quiet word, or coordinated care in ways that offered real peace of mind during difficult times. Multiple voices cite Stefanie Novak, Jordan Raynor, and Lacey Moore as standout caregivers who helped make the difference between hesitation and reassurance when choosing a place for rehab or long-term care. The rehab side is frequently praised as well, with PT and OT described as patient, capable, and effective, giving families confidence that their loved ones can gain strength and function.

    Several reviews emphasize how much these staff members meant to both residents and their extended families. Stefanie Novak is repeatedly highlighted as exceptionally attentive and professional, with families noting that her involvement made a profound difference in how safe and cared-for their loved ones felt. Jordan Raynor earns similar praise for her compassion, patience, and consistent support, with one reviewer calling her a "ray of sunshine" and another expressing relief and gratitude for the steady presence she provided. Lacey Moore is described as someone who truly cares, going above and beyond in several situations - whether coordinating daily needs, assisting with meals, or simply offering a reassuring presence. Others mention Cortney (Cortney/Courtney) and Mary as reliable members of the daily care team, while Angela, Dori, and Tatum surface in recurring praise for their kindness and responsiveness. In these narratives, the care team becomes the heart of the facility, turning what could be a daunting stay into a more manageable, trusting experience.

    Families who relied on The Springs for extended rehab journeys often frame their experiences around the consistency and quality of therapy. The therapists' ability to translate sessions into meaningful progress at home is a common compliment, with remarks that PT and OT sessions are frequently excellent and that much of what residents practice can be continued after discharge. In these positive depictions, the staff's focus on dignity, communication, and personal attention remains constant - from the moment a patient begins rehab to the days when they are ready to move forward. Even when other aspects of the facility's operation sometimes feel imperfect, these caregiving moments stand out as proof that skilled, compassionate professionals are present and actively making a difference for people who rely on them.

    Yet the picture is not uniformly favorable. A substantial portion of the feedback centers on serious concerns that some experiences escalated into more troubling outcomes. One family delivered a resounding warning: "DO NOT send your loved ones here," insisting that their mother's care deteriorated into avoidable harm, with repeated hospitalizations and a pattern of neglect described in vivid detail. Other reviews cite significant problems with the call system, noting minimal or unclear communication when a patient signals for attention. This issue is paired with broader critiques about staffing shortages, with caregivers stretched thin across multiple duties, leading to inconsistent follow-through and delays in routine needs and pain management. Some reviewers recount mood-tinged memories of rushed or inconsistent care, including delays in pain medications, missed or late dressing changes, and instances where basic comfort - such as timely assistance and proper positioning - were not consistently delivered.

    Nutrition, laundry, and daily hygiene appear as other recurrent fault lines in the more negative reviews. Several families describe lapses in nutrition and hydration, saying fruits or vegetables were scarce and meal quality inconsistent, forcing families to supplement with their own offerings to ensure their loved ones ate. Laundry and laundry delivery problems surface in some accounts, with the impression that basic housekeeping and housekeeping-related logistics were not reliably managed. The combination of these factors - missed medications, delayed care tasks, and insufficient attention to routine comfort - appears to contribute to a perception of a facility that is safe in some moments but uneven in its daily execution, especially when resources are stretched thin.

    Taken together, the reviews reveal a complex portrait: a facility where highly capable and compassionate professionals can transform a stay with remarkable kindness and competence, and where structural challenges can lead to distressing experiences for others. The praise highlights individuals who show up consistently, combining technical skill with genuine empathy - people who can give families meaningful reassurance that their loved ones are in good hands. The criticisms, meanwhile, foreground systemic issues such as staffing levels, communication gaps, and routine management problems that can undermine good intentions and affect the day-to-day quality of care. For families facing decisions about care, this mix underscores the importance of meeting the staff, asking direct questions about call systems and response times, and seeking out the specific caregivers who have earned trust through demonstrated reliability.

    In the end, the stories at The Springs reflect the difficult balance many skilled nursing facilities navigate: the undeniable value of compassionate, patient-centered care delivered by dedicated professionals, and the equally real need for consistent operations, clear communication, and reliable scheduling to ensure that every resident's needs are met promptly and respectfully. The individual experiences speak loudly - some residents thrive under the care of standout nurses and aides, while others urge caution and advocate for closer scrutiny of routines and safety measures. For anyone evaluating this facility, the takeaway is clear: the potential for outstanding, heartfelt care exists here, embodied in staff like Stefanie, Jordan, Lacey, Cortney, and others, but so do serious concerns that warrant careful attention from administrators, staff, and regulatory bodies to ensure every resident receives dependable, high-quality care every day.

    Features

    Housing

    • 105 resident community capacity 105 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Springs Skilled Nursing and Therapy in Muskogee, OK is an exceptional assisted living community that offers a wide range of amenities and care services to its residents.

    For the comfort and convenience of the residents, The Springs features a beauty salon, cable or satellite TV, a computer center, and Wi-Fi/high-speed internet. Community-operated transportation is available for errands and outings, while transportation arrangements can be made for non-medical purposes as well as doctor's appointments.

    The community offers various spaces for relaxation and socialization, including a dining room with restaurant-style dining, a fully furnished gaming room, a small library, and outdoor spaces such as gardens. Housekeeping services ensure that the living areas are always clean and well-maintained.

    Residents can participate in numerous activities to stay active and engaged. Fitness programs are offered along with planned day trips to nearby attractions. Resident-run activities contribute to a vibrant and inclusive community atmosphere. Additionally, concierge services are available to cater to individual needs.

    The care services at The Springs cater to the well-being of each resident. There is 24-hour call system and supervision in place to ensure safety at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications timely and correctly.

    Health-conscious individuals will appreciate special dietary restrictions being accommodated through diabetes diets or other special dietary plans. Meals are prepared and served with care to meet individual needs.

    With two cafes nearby, residents have options for dining out or enjoying local cuisine. Nearby parks provide opportunities for outdoor recreation and relaxation. Three pharmacies in close proximity make obtaining medications convenient. Accessible healthcare is available with eighteen physicians nearby along with six hospitals close by. Places of worship offer spiritual solace while transportation options make it easy for residents to attend religious services.

    Overall, The Springs Skilled Nursing And Therapy provides a comfortable living environment with an array of amenities and care services designed to promote the well-being and independence of its residents.

    Nearby Places of Interest

    Places of Worship

    • Timothy Baptist Church (0.2 miles)
    • New Jerusalem Baptist Church (2.9 miles)
    • Grace Episcopal Church (3.4 miles)
    • Central Baptist Church (4.5 miles)
    • Southern Baptist Convention (4.7 miles)
    • Northside Baptist Church (5 miles)
    • Eastside Church of Christ (5.2 miles)

    Restaurants

    • My Place Bar-B-Que West (1.1 miles)
    • Hamlin's El Toro (1.5 miles)
    • Taco Bell (1.8 miles)
    • McDonald's (1.9 miles)
    • Little Caesars Pizza (1.9 miles)
    • Arby's (1.9 miles)
    • Braum's (2 miles)

    Hospitals

    • Eastern Oklahoma VA Health Care System (1.3 miles)
    • Solara Hospital Muskogee (1.4 miles)
    • Cornerstone Hospital Of Oklahoma (1.4 miles)
    • Muskogee Health Center (3.9 miles)
    • Muskogee Community Hospital (4.7 miles)
    • Saint Francis Hospital Muskogee East (4.8 miles)

    Physicians

    • Ccom Medical Group (1.4 miles)
    • Three Rivers Surgery Center (1.5 miles)
    • Surgical Care Affiliates (1.5 miles)
    • Soper Eye Center (1.5 miles)
    • Muskogee Lung Clinic (1.5 miles)
    • Creed Eye Center (1.5 miles)
    • Agape Family Practice (1.6 miles)

    Pharmacies

    • Economy Pharmacy (1.7 miles)
    • Ernies Pharmacy Wellnes (2 miles)
    • Native Grass Dispensary - Main St (3.9 miles)
    • Walgreens (5.4 miles)
    • Economy Pharmacy (5.5 miles)
    • CVS Pharmacy (5.5 miles)
    • Valu-Med Pharmacy (10.8 miles)

    Cafes

    • Starbucks (2.1 miles)
    • Anna's Coffee Cup (4.5 miles)

    Parks

    • Gulick Park (3.2 miles)
    • Spaulding Park (4.4 miles)
    • Porter Park (9.2 miles)

    Transportation

    • Enterprise Rent-A-Car (4 miles)
    • U-Haul Neighborhood Dealer (13.3 miles)

    Frequently Asked Questions

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