Windridge Nursing And Rehabilitation Center
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2530 North Elm Street, Miami, OK 74354
For more information about senior living options: (844) 490-3973
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Windridge Nursing and Rehabilitation has clearly elicited a wide range of experiences from families and individuals who have interacted with the facility. Several reviewers praise the staff and administration as thorough, professional, and attentive, noting that windswept challenges like COVID and weather disruptions did not prevent Windridge from meeting or even exceeding expectations in many cases. For those seeking short- or long-term care, Windridge is presented by some as a solid option, with an emphasis on a professional environment and a well-organized management team.
On the positive side, one family described Windridge as offering "awesome" care, with a positive and comforting atmosphere. They felt the management was in order and capable of keeping operations running smoothly, and they would definitely recommend Windridge. Another account emphasizes caring management and staff, acknowledging that there were periods of temporary understaffing - an issue many facilities face - but still noting that the staff worked hard to ensure residents received proper attention and care. This reviewer would feel comfortable using Windridge again if needed, highlighting a belief that the facility could still deliver dependable support despite staffing fluctuations.
A separate review highlights a particularly reassuring experience during rehabilitation. The writer commends the meals as being good and served promptly by friendly dietary staff, while the nursing staff are described as outstanding. The reviewer, who identifies as a retired nurse, notes awareness of what proper patient care should look like and affirms that nursing staff were immediately responsive when call buttons were pressed. Administration is praised for being accessible and available to address concerns, and the overall tone suggests a high level of confidence in the care provided during rehab, with a caveat about the beds needing replacement.
However, the sentiment toward Windridge is not uniformly positive. One highly emotional account recounts the death of a mother who had been a resident since January 2022. In this case, the family describes a painful experience of having to collect and pack up her belongings without any offered condolences or acknowledgment from staff. They recount overhearing an aide discussing the possibility of leaving clothes behind as a donation, which contributed to a feeling of neglect and a desire to rate the facility at zero stars. This review underscores a perception of impersonal or unsympathetic treatment during a deeply personal and vulnerable moment.
Another family voices serious concerns about staffing levels and pay, claiming that Windridge operates with less than half the state-required staff and at the lowest pay scale in the area. They question how the facility can be expected to care adequately for loved ones under those conditions, expressing a belief that a lean staffing model undermines the quality of care. This perspective reflects fears that insufficient staffing and low wages can translate into diminished attention and responsiveness to residents' needs.
There is also a starkly negative review that describes Windridge as "horrible," with the commenter calling the staff a joke and alleging repeated failures to check on a grandmother hourly. The reviewer asserts that staff were not seen for hours during visits and argues that the facility should be closed down. This strong dismissal contrasts sharply with the more positive experiences reported elsewhere and serves to illustrate the potential for highly variable experiences across residents and shifts.
Taken together, these reviews paint a complex portrait of Windridge. Some residents and families report competent, compassionate care, well-run administration, and a generally positive atmosphere that inspires confidence in recommending the facility. Others recount distressing experiences, from perceived indifference at a critical moment to concerns about staffing levels and the overall culture of care. The overarching thread is that Windridge can deliver high-quality nursing and rehabilitation experiences, particularly in certain departments and times, but that challenges related to staffing, empathy in times of loss, and consistency of care can significantly affect individual perceptions and satisfaction. For prospective clients, this suggests weighing the available experiences carefully, possibly visiting at different times, and asking detailed questions about staffing, bereavement practices, and the specific services most important to their family.
Windridge Nursing And Rehabilitation Center is an assisted living community located in Miami, OK. Our facility offers a wide range of amenities designed to provide comfort and convenience to our residents. We have a beauty salon on-site for their grooming needs, as well as cable or satellite TV for entertainment. Our community operated transportation ensures that our residents can easily get around town.
For those who wish to stay connected with technology, we have a computer center and Wi-Fi/high-speed internet access available. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff. The fitness room is equipped with various exercise equipment for those who want to maintain an active lifestyle.
Our fully furnished rooms provide a cozy and comfortable space for our residents, and each room has its own private bathroom. Housekeeping services are also provided to ensure that the living spaces are always clean and tidy.
In addition to the indoor facilities, we also have outdoor space where residents can spend time in the garden or enjoy some fresh air. For those who love gaming, we have a gaming room where they can play games and socialize with fellow residents.
At Windridge Nursing And Rehabilitation Center, we prioritize the care and well-being of our residents. We offer 24-hour call system and supervision to ensure their safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed.
Our dedicated staff helps manage medication for residents who require it and provide special dietary restrictions such as diabetes diet or other specific needs. We also offer transportation arrangements for non-medical purposes as well as transportation to doctors appointments.
To keep our residents engaged and entertained, we organize various activities including fitness programs, scheduled daily activities, planned day trips, and resident-run activities. Our concierge services are available to cater to any additional needs or requests.
Within close proximity to our facility, there are pharmacies, physicians' offices, restaurants, places of worship, and hospitals, ensuring that our residents have easy access to necessary services and amenities.
Windridge Nursing And Rehabilitation Center is committed to providing a warm and inviting environment where our residents can enjoy their retirement years with the support they need.
Windridge Nursing And Rehabilitation Center is located at 2530 North Elm Street, Miami, OK 74354 in Ottawa County, Oklahoma
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