Homestead Of Hugo
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1001 Heritage Way, Hugo, OK 74743
For more information about senior living options: (844) 490-3973
The staff is caring and loving. The residents are very well taken care of. The nurses truly care for all residents and attend to their needs. The facility has pets that interact with residents, making them feel at home. There are a variety of activities that bring joy and smiles to residents. Gwen Chance is described as an exceptional administrator who brings joy to the community. The DON and ADON are attentive and do a great job, overseeing the nursing team. The environment is welcoming, cleaner, and more organized due to positive changes.
The facility is a waste of staff and money. Residents are served cold, burnt food. The staff are extremely unfriendly and unprofessional, making basic needs hard to request. Old food remains in rooms and the rooms are not routinely cleaned or organized. The medication verification process is appalling and staff show no concern for residents' medications. The DON is rude and unproductive, contributing to a disappointing experience. Front desk staff repeatedly hang up on callers and are incredibly rude and unprofessional. The intake process is unbelievably unprofessional.Homestead Of Hugo is best suited for families seeking a warm, home-like atmosphere where caregiving can feel genuinely personal. When the staff are engaged, and the administration is present and proactive, residents enjoy meaningful interactions, regular activities, and a sense of belonging that makes the setting feel less institutional. This community rewards families who value relationship-driven care and are willing to invest time in getting to know the care team. Prospective residents should plan for variability: the experience can shift with staffing levels and leadership focus, so stability in those areas becomes a decisive factor.
On the upside, the strongest selling points are the people and the culture when they are at their best. The staff, nurses, and administrators can create a family-like environment where residents feel cared for, engaged, and part of a communal life. Positive reports highlight a responsive nurse team, living-room-style atmosphere, and opportunities for interaction with pets that foster a lived-in sense of home. Administration under a proactive leader is repeatedly cited as transformative, with some reviewers naming specific administrators who bring real energy, humor, and dedication to resident well-being. The facility also receives praise for its activity programming, therapy services, and genuine, daily acts of warmth from caregivers.
Yet the flip side is real and nontrivial. Several reviews describe persistent friction points: front-desk and intake staff can come across as rude or unhelpful, and communication around billing, admissions, and care plans can feel opaque or inconsistent. There are troubling anecdotes about basic daily needs not being met promptly, questions about medication handling, and episodes where residents felt neglected or poorly supervised. Instances of bedsores and unclear financial bills underscore that operational gaps remain a risk. The pattern of mixed experiences - moments of real connection contrasted with days of procedural opacity - creates a ceiling on reliability that families must acknowledge.
Those pros offset the cons only when leadership, staffing continuity, and daily engagement align. A stable, motivated team can deliver the warm, resident-focused care that elevates everyday life and turns a facility into a genuine home. The presence of a strong administrator who motivates staff to cultivate joy and community is repeatedly identified as the linchpin. When the care team is cohesive, activities flow, therapy staff collaborate smoothly, and residents form friendships - elements that matter deeply to families weighing quality of life. However, without consistent leadership and stable front-line staffing, the same positives risk falling away, leaving concerns about care standards, scheduling, and communication unaddressed.
For families navigating a decision, the practical path is clear: assess current leadership and staff stability, request a guided tour focused on day-to-day routines (including how baths, grooming, and personal care are managed), and demand transparent outlines of dining quality, medication administration, and billing practices. Speak with the DON and ADON about their oversight framework, staff-to-resident ratios, and how turnover is managed. Look for a documented, proactive plan to address past issues - especially around intake accuracy, bed availability, and responsiveness to care requests. If those assurances exist and there is visible, ongoing improvement in cleanliness, organization, and resident happiness, Homestead Of Hugo earns serious consideration.
Bottom line: Homestead Of Hugo is a viable choice for families who prize a welcoming, community-centered environment and can rely on strong, engaged leadership to sustain it. It is less suitable for those who require flawless administration, absolute consistency in intake and billing, and rigorous, incident-free medical oversight on a daily basis. Alternatives may be worth exploring for families prioritizing airtight admissions processes, uniform staff experience, and predictable day-to-day operations; for others, this community can deliver the warmth and personal connection that makes a difficult transition feel more like coming home.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Hugo, OK, the Homestead Of Hugo is an assisted living community that offers a range of amenities and care services to provide seniors with a comfortable and fulfilling lifestyle. The community features a beauty salon, allowing residents to maintain their personal grooming needs without leaving the premises. For entertainment options, there is cable or satellite TV, a gaming room, and a small library where residents can enjoy books and quiet reading time.
Transportation needs are taken care of with community operated transportation and transportation arrangement services available for non-medical purposes as well as doctor's appointments. The Homestead Of Hugo also offers move-in coordination services, ensuring a smooth transition for new residents.
The dining experience at this community is top-notch, with restaurant-style dining in the spacious dining room. Special dietary restrictions are accommodated to ensure that all residents can enjoy delicious meals prepared by the skilled kitchen staff. Additionally, meal preparation and service are provided as part of the care services.
For those who wish to stay active physically and mentally, there is a fitness room and wellness center available on-site. Planned daily activities and resident-run activities keep residents engaged and entertained throughout the day. Concierge services are also offered to assist with any additional needs or requests.
The Homestead Of Hugo boasts an excellent location with various nearby amenities. There are multiple cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals in close proximity to cater to the diverse needs of residents.
Overall, the Homestead Of Hugo provides seniors with a comfortable assisted living experience supported by attentive care services and abundant amenities in a convenient location.
Homestead Of Hugo is located at 1001 Heritage Way, Hugo, OK 74743 in Choctaw County, Oklahoma
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