107 East Barclay, Henryetta, OK 74437
For more information about senior living options: (866) 208-4318
Overall Review of Fountain View Manor
Pros
The staff are praised as the best on board and provide excellent care.- The facility is clean and odor-free, with issues promptly resolved by the office.
- Staff are great and very helpful; management consistently goes above and beyond.
- Administration is approachable and attentive to residents' needs; rooms include comforts like a TV and call lights.
- The nurses are great and the housekeepers are fantastic.
- Activities are enjoyable and the church programs are nice.
- The facility feels safe and the meals are delicious.
- The place is wonderful and the staff take great care of residents.
- Family members feel more comfortable about their loved ones' care when visiting.
Cons
The manager was rude, refused to follow POA laws, and allegedly admitted to falsifying documents. - The facility was very short-staffed, leading to poor care and difficult communication.
- Staff did not promptly answer call buttons, leaving residents waiting for help.
- A resident developed severe bed sores and an unpleasant odor due to neglect.
- Personal belongings were lost or misallocated; about 80% of items were missing and clothes from other residents were given.
- A reviewer reported a resident sustained a black eye and questioned the staff’s explanations.
- One reviewer stated the place was horrible and needed to be shut down.
Review
Fountain View Manor in Henryetta, OK is best suited for families seeking a warm, staff-driven environment where frontline caregivers and active resident life can carry a community day to day. The place earns its strongest praise from those who value attentive CNAs, nurses, and a management team that residents and families say is approachable and responsive. It is particularly appealing for memory-care needs, with an Alzheimer’s unit and a Northeast hall that families note as part of a coherent, navigable setting. The mark of this community is a feeling of safety, clean surroundings, and meals that are well-liked, all underscored by a calendar rich in activities and spiritual or church offerings.
Yet there are clear caveats that families must weigh. A number of reviewers describe troubling lapses in management and communication, with accusations of rude behavior, poor responsiveness to call buttons, and uneven encounters with office staff. Serious red flags appear in a subset of accounts: neglect in personal care, unresolved falls, weight loss, infections, and even significant concerns about how belongings and medications were handled. One family recounts a rapid decline and grave care gaps that culminated in a transfer and a death, along with allegations of falsified documents and ignored duties. These stories underscore a real risk pattern when leadership and oversight are not trusted or consistently present.
The strongest offset to those concerns is the daily reality on the floor: a cadre of dedicated nurses and aides who residents and some families characterize as kind, capable, and responsive. Cleanliness and a low-odor environment often accompany praised rooms and comfortable equipment, including in-room call systems that residents can use to signal needs. The sense of community generated by robust activities, religious services, and accessible administration provides meaningful quality-of-life benefits that many families deem decisive. When issues are raised, the office and the caregiving staff are frequently described as taking action, which helps restore confidence, but only if the overarching management climate remains supportive and transparent.
For families evaluating Fountain View Manor, the practical path is to verify a few hard metrics before committing. Request a candid conversation with the administrator about staffing ratios by shift, turnover rates, and how care plans are updated in response to changing needs. Seek recent state inspection results and any open corrective actions. Observe call-light response times during a visit, assess room cleanliness, and, if possible, talk with current residents and family members beyond the point of first praise. Ensure there is a clear, verifiable process for handling personal belongings, medications, and hygiene routines, and confirm that POA and legal documents are respected and properly documented.
Alternatives warrant attention for families who cannot tolerate risk in oversight or who require consistent, top-down accountability. Facilities with steadier reputations for administrative reliability, fewer reports of neglect or miscommunication, and a history of transparent corrective action may suit those who value predictability over the homey charm and high-touch caregiving Fountain View Manor sometimes delivers. If the plan is to proceed with Fountain View Manor, instituting a formal oversight regime becomes essential: regular, documented family meetings; interim care plans; written responses to concerns; and a predictable escalation path that involves independent checks when questions arise about safety, hygiene, or resident well-being.
In the end, Fountain View Manor represents a viable option for families who prize frontline care, meaningful daily activities, and a welcoming, home-like setting, and who are prepared to stay actively involved to ensure leadership accountability and consistent safety. It is less suitable for those who cannot tolerate potential management gaps, require unwavering, always-on oversight, or have had prior experiences where communication and accountability fell short. For the right family, the positives can outweigh the negatives, provided a vigilant, hands-on oversight plan is part of the decision from day one. For others, exploring alternatives with stronger administrative stability may offer greater peace of mind and steadier, more predictable care.
119 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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