New Lake Village Apartments in Henryetta, OK

Pros

• Candy moved them in straight away.
• They like Tori a lot better than the last two landlords.
• The place has been looking better since Tori took over.
• Maintenance fixes almost everything.

Cons

• The landlord allegedly refused to renew the lease because the tenant’s mother-in-law had Type 2 diabetes.
• The air conditioner was never fixed for seven months, leaving residents to endure heat with only a fan and open windows.
• The management is described as stuck-up, nitpicky, and focused on collecting rent rather than making repairs.
• The buildings are infested with bed bugs and roaches, and maintenance is said to be ineffective.
• The property is plagued by drugs and crime, making it a very poor place to live.
• Maintenance issues (shower head, bath tub, toilet, broken windows) were not fixed, and the staff was hard to reach or unresponsive.
• Office staff are unprofessional, communication is poor, and there is frequent turnover of managers leaving residents with no consistent contact.

Review

New Lake Village Apartments in Henryetta, OK is best suited for budget-conscious seniors or adults on fixed income who need the lowest-cost housing available and can tolerate ongoing management turnover and uneven maintenance responsiveness. The financial appeal is real in a market where affordable options are scarce, but the trade-offs are substantial: service quality and stability follow a roller-coaster pattern, and daily living can hinge on which on-site manager happens to be present. For residents who prioritize predictability, consistent care, and a quiet, well-maintained environment, this community is not the ideal match. This is a housing choice that demands a high tolerance for administrative variability and its ripple effects on upkeep and safety.

Those who may want to consider alternatives are the very residents who expect reliable, respectful on-site management and timely problem solving. If heat, pest control, reliable plumbing and plumbing fixtures, properly functioning appliances, and prompt communication with staff are non-negotiable, it is prudent to look elsewhere. Families evaluating options should note that claims of stable management and steady maintenance are inconsistent across units and years here, and that a long-term track record of responsiveness is essential to avoid ongoing frustration and disruption.

On the upside, there is a sense that improvement is possible when the roster of managers settles and a competent leader takes charge. One former landlord transition note suggests that, once a more capable manager is in place, repairs become more consistent and problems are addressed rather than postponed. A few residents have observed tangible improvements in responsiveness and service under new leadership, with repairs promised and often completed. In those moments, the living environment can rise to a reasonable standard, showcasing what this property could be with stable, reliable management.

However, the persistent, well-documented drawbacks swamp those sporadic positives. Chronic maintenance gaps are a recurring theme: air conditioning failures stretch for months, showers and faucets drip or lack sufficient water pressure, bathtubs and toilets malfunction, and windows remain broken in some units. Pest issues, bed bugs and roaches, appear as a persistent health and comfort concern, compounded by reports of unaddressed maintenance requests and unresponsiveness from office personnel. The interpersonal climate also suffers from reports of unprofessional conduct, miscommunication, and inconsistent enforcement of rules, making everyday tasks feel secondary to managing the drama and the perception of favoritism. Noise and security concerns, unregistered occupants, loud overnight disturbances, and occasional drug activity, compound the sense of instability for residents, especially those on fixed incomes who cannot easily relocate.

For families weighing decisions, a practical path forward is essential. Verify current staffing reality on a visit: who is on site, typical response times for service requests, and a clear plan for handling heat, leaks, and pest control. Request a tour during different parts of the day to gauge noise levels and confirm that repairs are tracked and completed. Speak with several residents about their experiences with maintenance, communication, and safety. Examine the lease for transparency on pet policies, guest expectations, and procedures around inspections and enforcement, and confirm how disputes are resolved when the office is hard to reach. If any of these signals point to ongoing neglect or opaque processes, the prudent move is to look for a property with proven stability and a stronger track record of on-site management accountability.

Bottom line: New Lake Village Apartments is a last-resort option for those who cannot secure more stable, well-managed, and pest-free housing at a reasonable price. It can deliver workable days when the right on-site leadership is present and repairs are promptly executed, but the evidence shows a pattern of turnover, weak communication, and chronic maintenance gaps that undermine daily life and long-term peace of mind. For most seniors and families, exploring alternatives, other affordable communities with consistent on-site management, or subsidized housing options, offers a more reliable path to stable living. Local housing resources and senior services should be engaged early to identify options with proven maintenance responsiveness, safer environments, and predictable, respectful management.