Duncan Care Ctr

Pros

• The service was professional and rapid.
• The doctors and staff were great.
• The doctors and nursing staff were attentive and compassionate.
• The staff from check-in to nurses and technicians were kind and attentive.
• All tests and results were completed in a timely manner.
• ER staff are always nice, professional, and quick to diagnose and treat.
• The DRH Birth Center team of nurses and doctors is amazing.
• Dr. May and the surgeon were wonderful.
• They would highly recommend this facility.

Cons

• The reviewer states they threw away dentures and that the hospital won't replace them, vowing not to return.
• They describe the hospital beds as horrible, like lying on a board.
• They warn that the hospital won't respond to reviews or complaints and clearly doesn't care.
• They criticize scheduling and wait times, noting a long colonoscopy process with no set time.
• They report multiple painful IV insertions performed by staff who lacked experience or supervision.
• They recount a feeding-tube incident where an untrained nurse caused harm.
• They claim the ER failed to treat an upper respiratory infection and provided no proper follow-up guidance.
• They say staff dismissed a patient after learning he uses medical cannabis, treating him as if he was faking for pills.

Review

The experiences at DRH span a broad spectrum, but the common thread running through many accounts is a workforce that is deeply patient-focused. Across ER visits, the birth center, and other departments, numerous patients describe teams of doctors, nurses, and technicians who are attentive, kind, and dedicated to moving care forward quickly. In quick encounters and longer stays alike, people repeatedly point to timely attention and professional conduct as the norm, even when the department is busy or swamped with patients. Several reviews highlight that patients felt seen, heard, and cared for, with staff who could guide them through tests, treatments, and recovery with patience and a calm bedside manner.

A recurring highlight is the care delivered in urgent situations. Many patients praise the ER for getting them in and treated promptly, sometimes within minutes of presenting with symptoms like chest pain, pain from injuries, or a need for urgent imaging. One reviewer noted a cath procedure was performed within minutes, and another described feeling heard and reassured after a visit for chest pains. The ER staff, according to multiple accounts, are described as quick to diagnose and start treatment, consistently described as professional and compassionate, even when the department is crowded. In the OR and surgical suites, compliments come for skilled surgeons and supportive nursing teams, with several patients especially appreciative of the efficient, goal-focused care that allowed them to leave more quickly than expected.

The Birth Center stands out in several testimonies as a beacon of exceptional care. Reviewers specifically laud the nurses and Dr. Cornejo, along with a cadre of other obstetric professionals, as knowledgeable, reassuring, and extraordinarily capable. One patient calls the Birth Center "true healthcare heroes" and says she would 100/100 recommend the facility, praising the attention given to both the mother and baby. The staff there is described as attentive, friendly, and highly supportive to expectant mothers, with remarks about excellent bedside manner and specialized care tailored to pregnancy and childbirth. This level of praise sits alongside other positive remarks about staff consistently going above and beyond to make patients feel safe and supported through complex or emotionally charged experiences.

There are, however, a number of negative threads that run through the feedback as well. A frequent complaint concerns comfort and capacity issues in the physical environment, notably the condition of beds in some areas. A reviewer remarked that the beds felt like "laying on a board," signaling that comfort can be an area needing improvement even when clinical care is strong. Another common critique centers on wait times in the Emergency Department; even when care is deemed high quality, long waits and crowded conditions leave patients frustrated. In addition to seating discomfort in wheelchairs, there are specific anecdotes about delays in scheduling and the challenges of coordinating procedures such as colonoscopies, with some patients feeling that they were asked to rearrange life commitments at short notice and left waiting longer than they would expect for important procedures.

Communication and continuity of care are another area where some patients encountered problems. Several reviews describe gaps between assessment and action - such as a failure to prescribe or transmit a needed antibiotic after an upper respiratory infection, or to clearly communicate follow-up instructions. One reviewer describes a breakdown in aftercare documentation, where vital information about an infection and its treatment never made it into the patient's discharge papers. Others caution prospective patients about posting feedback, suggesting the hospital does not always respond to reviews, which colors their overall experience and future willingness to seek care there. There are also more distressing anecdotes about procedural missteps, including concerns about staff performing tasks beyond their training or experience, which understandably undermine confidence and trust.

Despite the criticisms, the overall tone across many accounts remains one of gratitude for the competence and compassion displayed by DRH staff in critical moments. Patients who received timely interventions - whether in the ER, during a painful recovery, or in the Birth Center - describe a sense of relief and a strong appreciation for the dedication of the nurses, doctors, and support teams. One reviewer highlights a patient who left feeling at ease and grateful after chest pain evaluation, while another emphasizes the professional and courteous care that helped a family member and their child navigate imaging and treatment smoothly. The hospital is portrayed as a place where skilled clinicians and caring team members work under demanding conditions to deliver life-saving and life-enhancing care.

In sum, the collection of experiences paints a hospital characterized by a strong commitment to patient-centered care, with praise directed at staff who are attentive, compassionate, and efficient in urgent situations. At the same time, there are clear, actionable critiques relating to bed comfort, wait times, scheduling logistics, and communication gaps that some patients believe detract from an otherwise high level of clinical service. The Birth Center, in particular, emerges as a standout, celebrated for its specialized, empathetic care and its ability to support patients through the demanding moments of pregnancy and birth. For many, DRH represents a place of dependable expertise and heartfelt care, even as patients acknowledge that improvements in logistics and patient experience could further elevate the quality of the overall hospital experience.

This part of Duncan, Oklahoma, offers a variety of amenities that may be appealing to seniors looking for a peaceful and convenient place to live. With several places of worship nearby, including the First United Methodist Church and Ray of Hope Ministries, residents can find spiritual support and community involvement. There are also multiple dining options such as Wendy's, Pizza Hut, and Braum's for easy access to meals. In terms of healthcare, there are numerous physicians' offices and pharmacies in close proximity, including Urgent Med and Baker Express Pharmacy. For more specialized care, Duncan Regional Hospital is just a short distance away. Additionally, the area offers parks like Jack Wininger Dog Park for outdoor recreation and relaxation. Overall, this part of Duncan provides a mix of essential services and recreational opportunities that could make it an attractive location for senior living.

Places of Worship

• First United Methodist Church (0.4 miles)
• Bible Missionary Church (1.4 miles)
• Ray of Hope Ministries (1.8 miles)
• Wesley United Methodist Church (1.8 miles)
• St Paul's United Methodist Church (1.9 miles)
• Freedom Biker Church (2 miles)
• The Well, a Ministry of FCC (2 miles)

Restaurants

• Wendy's (0.9 miles)
• Pizza Hut (0.9 miles)
• Braum's (0.9 miles)
• Arby's (0.9 miles)
• Taco Casa (1 miles)
• Papa John's Pizza (1.1 miles)
• Burger King (1.1 miles)

Physicians

• Urgent Med (0.9 miles)
• Crow Family Medicine Clinic (1.2 miles)
• Oklahoma Heart Hospital (1.3 miles)
• Duncan Surgical Specialist's (1.3 miles)
• Duncan Women's Center (1.6 miles)
• Southwest Oklahoma Sur (1.7 miles)
• Healing Hands Family Medicine (1.7 miles)

Pharmacies

• Baker Express Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• R & S Drug Stores #3 (1.1 miles)
• Walmart Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Star Medical Center Pharmacy (1.6 miles)
• R & S Drugs (2 miles)

Hospitals

• Duncan Regional Hospital (1.6 miles)
• Crimmins, Christopher Dr-Duncan Regional Hosp Urlgy (1.6 miles)
• Duncan Regional Hospital (8.4 miles)

Cafes

• Viridian Coffee (2.2 miles)

Transportation

• Alamo (2.6 miles)
• Enterprise Rent-A-Car (2.6 miles)
• U-Haul (2.7 miles)
• U-Haul Neighborhood Dealer (3.1 miles)

Parks

• Jack Wininger Dog Park (2.6 miles)
• Heritage Park Theater Duncan (2.9 miles)
• Wichita Ridge Park (18.7 miles)
• Kiowa Park Number 2 (20.1 miles)