900 North Division, Cleveland, OK 74020
For more information about senior living options: (844) 490-3973
The new management, staffing and renovations have been great. The staff have been super helpful, present and friendly with EMS when bringing patients back or taking patients out on emergency calls. The progress that has been made here is wonderful to see. Great facility with friendly staff and an inviting environment thanks to the renovations. The people who work there are very helpful. The staff are caring and make it feel like a loving home for residents. Cleveland has the friendliest staff they have encountered. Renovations are looking beautiful. The staff are very good and professional in their duties. The staff have helped residents with everything they needed. The people who work there are loved by residents; they would not go elsewhere. The facility offers loving care for all residents. The environment is nice and welcoming.
The facility allegedly fails to provide basic care, with residents waiting over a month for showers and up to eight hours before assistance after requests. Staff reportedly did not act after concerns were reported to DHS, undermining trust in the facility. The reviewer would not recommend this facility to others. The care team is described as horrible, with care that is not conducive to a safe or loving environment for residents. The reviewer alleges a serious surgical error by a surgeon and incompetence by the physician assistants at Cleveland. A family member claims the facility gave Xanax to a COPD patient, which they deem inappropriate and harmful. The facility is described as never clean, with a persistent odor and alleged gaps in nursing knowledge.The collection of reviews paints a complex portrait of a facility that has recently undergone notable changes and improvements, while also attracting some troubling and strongly worded criticisms. Across the board, responders repeatedly touch on new management, staffing, and renovations as major themes, with many expressing genuine optimism about the direction the place is heading. Several reviewers emphasize that the renovations and leadership changes have been visible in tangible ways, contributing to a sense of momentum and renewal.
People describe the staff as a standout feature, often highlighting their availability, friendliness, and willingness to help. Phrases like "The staff have been super helpful, present and friendly with EMS when we bring patients back from hospitals or take patients out on emergency calls" reflect a perception that the personnel are engaged and dependable in critical moments. Others praise the overall atmosphere as "inviting," noting how the updated facility and the demeanor of the team contribute to a welcoming environment. The sentiment is that, despite the facility's past reputation or age, the current team is doing meaningful work to support residents and their families.
The renovations themselves receive frequent endorsement. Reviewers describe the environment as transforming in a positive way, with comments such as "Renovations are looking beautiful" and "Great facility with friendly staff, inviting environment with all the new renovations." This emphasis on physical improvement appears closely tied to the positive perceptions about management and staff, suggesting that people see the upgrades as more than cosmetic and as part of a broader effort to elevate care and daily life within the building.
There is a strong current of warmth and trust among many residents and families. One reviewer speaks to a deeply personal level of care, saying, "I've never met more caring people. I would not trust my family and friends to anyone else. They never forgot that this is a home to people and they made sure to make it a loving one." Another notes that the staff feel not only capable but genuinely committed to residents, describing the home as a place where people feel valued and cared for. There is a recurring sense that, for many, this facility is a place where kindness and attentiveness are prioritized, and that families appreciate feeling that their loved ones are treated with consideration and respect.
However, the picture is not uniformly positive. A subset of reviewers reports severe concerns about care delivery and safety. One account describes a prolonged inability to receive basic necessities in a timely manner, stating, "I haven't had a shower in over a month. It can take them up to 8 hours for them to come change me after I've let them know I need to be changed. I'm bed ridden. I've reported this place to DHS, let staff know what's going on and nothing has been done." This claim highlights fears about neglect and the potential consequences when staffing pressures collide with residents' essential needs, underscoring why some families remain cautious despite other positive indicators.
Even more troubling are the accusations regarding medical errors and professional conduct. A reviewer recounts a serious, highly critical experience involving orthopedic surgery, claiming "I spent 14 days in this rehab with a screw through the L-5 vertebra into the nerve bundle? a horrible mistake by the Advance Orthopedic surgeon Dr. Ahmadidina made, MUCH WORSE by the poor stupid PA's at Cleveland. DON'T GO THERE!!!!" This narration frames a medical error and subsequent care as a deeply troubling sequence that allegedly worsened a patient's condition, raising questions about accountability and the quality of medical oversight at the facility.
Further, a family member recounts a historical, devastating incident from 2014 involving their mother. They allege that the patient, who suffered from COPD, was given Xanax - "a medication no one with her condition should have ever received" - and that this medication contributed to the patient's decline and death. The language used emphasizes a belief that the care was not appropriate for the patient's health status, and it casts doubt on the safety and suitability of medications administered within the setting. This is presented as a past event but remains a stark warning about how medication management can profoundly affect outcomes.
Interwoven with these concerns are reports about cleanliness and upkeep. One reviewer bluntly states, "Neaver clean. All they do is pretend to wax floors. Stinks in there. don't know nothing about nursing." This harsh assessment sits alongside more favorable notes about the physical environment, illustrating the variability in experiences and the subjective nature of assessing cleanliness and day-to-day living conditions.
In sum, the feedback depicts a facility at a crossroads. On one hand, there is clear appreciation for recent improvements - new leadership, a friendly staff, and renovations that create a positive, welcoming environment. On the other hand, there are serious, specific complaints about delays in basic care, potentially dangerous medical and medication practices, and inconsistent cleanliness. The divergent experiences point to a need for continued attention to staffing adequacy, rigorous clinical oversight, transparent communication with families, and robust quality assurance to ensure that the improvements are sustained and that all residents receive timely, safe, and compassionate care. For prospective families and patients, these reviews suggest weighing the visible progress and the dedicated efforts of the current team against the substantiated concerns raised by some former residents and their loved ones.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cleveland Manor Nursing & Rehab in Cleveland, OK is a welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community features a beauty salon where residents can enjoy relaxing and rejuvenating services. Residents also have access to cable or satellite TV in their private rooms for entertainment. Community operated transportation is available for easy access to shopping centers, medical appointments, and other local destinations.
For those looking to stay connected with the digital world, there is a computer center equipped with Wi-Fi/high-speed internet. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by experienced chefs.
Residents can engage in physical activities at the fitness room or take leisurely walks in the garden and outdoor spaces. There is also a gaming room and small library for entertainment and relaxation. Housekeeping services ensure that living spaces are kept clean and tidy.
Cleveland Manor Nursing & Rehab provides move-in coordination services to assist new residents in transitioning smoothly into their new home. Private bathrooms are included in each resident's accommodation for privacy and convenience.
Care services offered include 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Trained staff provide assistance with daily living activities such as bathing, dressing, transfers, and medication management. Special dietary restrictions including diabetes diets are accommodated.
The community offers various activities to keep residents engaged, including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There are also nearby cafes, pharmacies, restaurants, places of worship, and hospitals for convenient access to additional amenities and healthcare facilities.
Cleveland Manor Nursing & Rehab strives to create a comfortable environment where seniors can receive quality care while enjoying a fulfilling lifestyle surrounded by caring staff and fellow residents.
Cleveland Manor Nursing & Rehab is located at 900 North Division, Cleveland, OK 74020 in Pawnee County, Oklahoma
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