900 North Division, Cleveland, OK 74020
For more information about senior living options: (844) 490-3973
Cleveland Manor Nursing & Rehab is best suited for families that prize a recently refreshed campus, a clearly cared-for veteran presence, and a staff culture that feels genuinely resident-centered. The community benefits from a visible management turn, ongoing staffing improvements, and renovations that create a warmer, more inviting environment. For families prioritizing warmth, personal attention, and a home-like atmosphere where staff are described as caring and approachable, this facility can be a compelling fit. Those whose decision hinges on absolute, unwavering consistency in daily care, spotless cleanliness, and instant responsiveness should proceed with caution and compare alternatives closely.
The strongest positives center on people and process. The new management and refreshed staffing levels are repeatedly highlighted as making a real difference, with staff described as present, helpful, and friendly - especially when coordinating with emergency responders or hospital transfers. Residents and families consistently point to a welcoming, homey vibe that has gradually evolved through renovations. In short, the improved management-and-staff dynamic stands out as the core strength, translating into a more personable daily experience for many residents.
Alongside the warmth and renovations, the pros converge on a simple, powerful narrative: genuine care from a team that treats residents like family. Several reviewers say they would not trust their loved ones to anyone else, and countless notes celebrate the kindness and professionalism of caregivers. The sentiment that the facility is a place where people are cared for with compassion - and where staff remember that residents have lives beyond the nursing routine - appears repeatedly. For families seeking reassurance that caretaking is delivered with empathy, these observations carry meaningful weight.
Yet the picture is not uniformly positive, and the downsides are significant enough to demand careful consideration. A subset of reviews recount serious care gaps: extended delays in basic needs, such as assistance for bedridden residents, with one account describing up to eight hours before changes were addressed after requests. Some reviewers allege missed showers, odor and cleanliness concerns, and even formal complaints to oversight authorities. A long-ago medication practice cited by a family member - providing a sedative in a COPD patient's case - adds another cautionary note about medication oversight. Taken together, these reports signal real risk factors that cannot be ignored when evaluating safety and reliability.
The key question becomes how the positive elements weigh against the negative experiences. When the focus is on warmth, community atmosphere, and visible progress under new leadership, Cleveland Manor can offer a supportive, uplifting environment for many residents. But for families whose priority is flawless daily responsiveness, rigorous cleanliness, and consistently timely care, the risks flagged by several reviewers are nontrivial. The best path is a disciplined due diligence process: visit the facility, observe how staff interact with residents during wakeful periods, review current care plans and housekeeping routines, and probe for concrete commitments on staffing levels, shower schedules, and response times. Only then can confidence align with the decision.
In sum, Cleveland Manor presents a promising option for those who value a refreshed, neighborly setting and a staff-driven culture of kindness, backed by renewed leadership. It remains essential to weigh that promise against the more concerning reports of delayed care and cleanliness lapses. Families should approach with clear expectations, concrete questions, and a plan to monitor ongoing quality. If a loved one requires consistently immediate assistance and a rigorously clean, responsive daily routine, exploring other nearby options may be prudent; if the priority is a caring atmosphere and visible institutional improvements that can be built upon, Cleveland Manor deserves serious consideration - but with eyes wide open and a structured tour and trial observation to verify current performance.
Cleveland Manor Nursing & Rehab in Cleveland, OK is a welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community features a beauty salon where residents can enjoy relaxing and rejuvenating services. Residents also have access to cable or satellite TV in their private rooms for entertainment. Community operated transportation is available for easy access to shopping centers, medical appointments, and other local destinations.
For those looking to stay connected with the digital world, there is a computer center equipped with Wi-Fi/high-speed internet. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by experienced chefs.
Residents can engage in physical activities at the fitness room or take leisurely walks in the garden and outdoor spaces. There is also a gaming room and small library for entertainment and relaxation. Housekeeping services ensure that living spaces are kept clean and tidy.
Cleveland Manor Nursing & Rehab provides move-in coordination services to assist new residents in transitioning smoothly into their new home. Private bathrooms are included in each resident's accommodation for privacy and convenience.
Care services offered include 24-hour call system and supervision to ensure the safety and well-being of residents at all times. Trained staff provide assistance with daily living activities such as bathing, dressing, transfers, and medication management. Special dietary restrictions including diabetes diets are accommodated.
The community offers various activities to keep residents engaged, including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There are also nearby cafes, pharmacies, restaurants, places of worship, and hospitals for convenient access to additional amenities and healthcare facilities.
Cleveland Manor Nursing & Rehab strives to create a comfortable environment where seniors can receive quality care while enjoying a fulfilling lifestyle surrounded by caring staff and fellow residents.
Cleveland Manor Nursing & Rehab is located at 900 North Division, Cleveland, OK 74020 in Pawnee County, Oklahoma
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