Residents and families consistently describe the staff as caring and responsive.
A large share of reviewers highlight staff who are courteous, helpful, and present when needed. Multiple comments mention specific people being especially supportive, and several describe an attitude that feels focused on residents as individuals. Even among the more critical reviews, the overall pattern of frequent praise for kindness and responsiveness is strong.
caveat5 reviews mention this
Renovations and new management appear
Reviews mention recent improvements and changes in leadership, with mixed results.
Several reviewers say new management, staffing changes, and renovations are making the facility better. Others reference a “remodel” in a negative way, expressing frustration with how care is delivered. Taken together, the feedback suggests improvements are visible to some residents and families, but satisfaction isn’t uniform.
common3 reviews mention this
Cleanliness is praised, but challenged
Many reviewers say the community stays very clean, though at least one disagrees.
Positive reviews describe the facility as immaculate and consistently clean. A separate negative review disputes cleanliness and describes unpleasant conditions. Because the mentions go both ways, cleanliness comes through as a recurring point that isn’t experienced identically by everyone.
caveat5 reviews mention this
Care quality draws serious complaints
Some reviews raise serious concerns about day-to-day care.
While many reviews focus on positive staff interactions, several critical comments describe care breakdowns. Complaints include delays in responding to personal care needs, concerns about medication decisions, and dissatisfaction with nursing competency. These concerns are specific enough that they stand out as the main caveat in the review set.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
90 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Southern Baptist Convention (0.1 miles)
Cleveland Nazarene Church (0.5 miles)
Methodist Church (0.6 miles)
First Presbyterian Church (0.7 miles)
United Pentecostal Church (0.7 miles)
Southern Baptist Convention (0.8 miles)
Church of Jesus Christ of Latter Day Saints (1.4 miles)
Cleveland Manor Nursing & Rehab is located at 900 North Division, Cleveland, OK 74020 in Pawnee County, Oklahoma
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90 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Attentive, organized staff in a safe, engaging community that honors veterans.
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9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More