Shanoan Springs Nursing And Rehabilitation
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2500 South 12Th Street, Chickasha, OK 73018
For more information about senior living options: (844) 490-3973
The collection of feedback paints a picture of a small, tightly knit senior care community where the heart of the experience often lies with the people on the front lines. Many reviewers describe a warm, hopeful atmosphere created by staff who appear genuinely eager to help residents and their families. Phrases like "The staff is amazing and always willing to assist residents and family members" and observations that "everyone greets you with a smile and hello" recur throughout the comments. The building's ambiance is noted as pleasant, with one reviewer calling the scent inside "very good," which contributes to a welcoming first impression. The overall impression is that this is a place where kindness and attentiveness can be found in abundance, especially among the care team.
Time after time, the praise centers on specific caregivers and the collaborative spirit among the aides, nurses, and other professionals. The reviews repeatedly highlight the CNAs and aides as a key strength, with one particularly memorable shout-out: "the CNA on south was so nice and sweet? Maria? she made me feel welcome and she took care of my grandma like it was her own." A nurse's perspective also appears in high regard: "As a Nurse I highly recommend this facility? the staff here is fantastic they actually work as a team and Teamwork makes the Deamwork! The Aides are Superb!" This emphasis on teamwork and compassionate care is echoed by several visitors who feel treated like family, noting that residents are treated with dignity, kindness, and respect.
The appeal of the facility extends beyond daily care to moments of rehabilitation and recovery. One reviewer described a knee-replacement rehab experience as "remarkable," with everyone treated like family and care teams seeming to have residents' best interests at heart. Rehabilitative staff are portrayed as capable and warm, reinforcing the sense that, at its best, the community delivers patient-centered care with a humane touch. In addition to direct care, there are touching anecdotes about staff going the extra mile, such as building a covered walkway to help a resident's pet remain a part of daily life, an example cited as evidence of staff dedication and a thoughtful approach to resident well-being.
Yet the feedback is not uniformly glowing. A number of reviews raise serious concerns about administration and operational practices. While several commentators celebrate the kindness of front-line staff, others describe experiences that felt disjointed or frustrating. For example, there are complaints about communication gaps with family members, particularly during a pandemic when visitation was restricted. One reviewer calls for more proactive family communication and notes that newsletters should avoid inaccessible links, emphasizing the need for clear, usable information. There are also remarks about room changes without adequate notice and the frustration that can accompany shifts in living arrangements, which can be especially stressful for older adults and their families.
In addition to communication and scheduling concerns, several reviewers point to logistical and environmental shortcomings. A recurring issue is the lack of in-room bathrooms, requiring residents to use a community bathroom, which some find inconvenient or awkward. Several comments describe a reception area that does not exist, with entries that open directly into the dining room, described as "weird and awkward." There are mentions of noise levels during visits and a general sense that the facility, though small and intimate, could benefit from updates and renovations. One reviewer even characterizes it as an older building that is clean and well-kept but worn, and another notes that the facility could use more attention to updating its infrastructure to reflect evolving care standards.
The human element of administration also emerges in mixed opinions. While many visitors commend the demeanor of administrative staff and say they felt welcomed, others call out specific voices as less accommodating. A few reviewers describe interactions with management as challenging, including an "extremely rude director" who left some families feeling dismissed, and statements about a need for better communication from leadership, especially during crises. There is a palpable sense that, even when front-line care is strong, the performance and responsiveness of administrators can create a significant difference in overall satisfaction.
Finally, some personal losses and management missteps color the memories of families who navigated difficult moments there. A review recounts the distress of losing personal items like glasses and a watch, underscoring how sensitive the situation becomes when valuables go missing despite careful caregiving. Other notes speak to the emotional toll of transitions - moving a loved one to a new room, reporting changes late, or feeling unsupported during a pandemic. Still, among the criticism, there are also affirmations of resilience: families who observed that, despite flaws, staff remained committed to treating residents with dignity and care, and that the overall environment could still feel like a place of warmth and hope when the right people are at the helm.
Taken together, the narrative suggests a facility that shines brightest in its daily care moments. Front-line staff - nurses, aides, and other caregivers - are frequently described as kind, engaged, and genuinely devoted to the people they serve. Their teamwork and willingness to go the extra mile create meaningful experiences for residents and their families, from rehabilitation success stories to small acts of thoughtful design that improve daily life. However, the experience is uneven, with notable criticisms about communication, administrative conduct, facility design, and some operational lapses. For families considering this community, the message is clear: you will likely encounter compassionate, capable caregivers who can make a real difference in a loved one's quality of life, but you should also be prepared to advocate, ask for transparent updates, and weigh the importance of facility updates and administrative responsiveness against the strengths of personalized, staff-driven care.
Shanoan Springs Nursing And Rehabilitation in Chickasha, OK is an assisted living community that offers a wide range of amenities and care services to its residents. The community is equipped with a beauty salon, allowing residents to pamper themselves and maintain their personal grooming routine. They can also enjoy their favorite TV shows or movies with the cable or satellite TV provided.
Transportation is not an issue as Shanoan Springs offers community-operated transportation as well as transportation arrangement assistance for non-medical needs and doctor's appointments. Residents can stay connected with friends and family through the use of the computer center, Wi-Fi/high-speed internet, and telephone services available.
The dining experience at Shanoan Springs is restaurant-style, where residents can enjoy delicious meals prepared and served by the staff. Special dietary restrictions are taken into consideration to ensure everyone's specific needs are met. For those who prefer some privacy while dining, kitchenettes are available in each unit.
To promote physical fitness and wellness, residents have access to a fitness room and can participate in fitness programs organized by the community. There are also plenty of activities to engage in throughout the day, including planned day trips, resident-run activities, and scheduled daily activities. A small library is available for those who love reading or wish to relax with a good book.
For peace of mind, Shanoan Springs provides 24-hour call system and supervision to ensure assistance is readily available whenever needed. Trained staff members assist with activities of daily living such as bathing, dressing, transferring, and medication management. Special attention is given to mental wellness with a dedicated program.
In terms of location convenience, there are several nearby options for cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity to Shanoan Springs Nursing And Rehabilitation.
Shanoan Springs Nursing And Rehabilitation is located at 2500 South 12Th Street, Chickasha, OK 73018 in Grady County, Oklahoma
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